My initial visit ~Feb or March 2020:  I randomly stopped in to find insole inserts for my achy feet after exploring downtown by foot one gloomy afternoon. Austin was very welcoming, knowledgeable and accommodating from beginning to end. She even provided a complimentary fitting--what great service! I left with the perfect inserts that dramatically improved my daily walk. Probably some of thee best inserts I've ever owned.  Second visit on 06/18/2020:  I was relieved to find that they were open and operating! I made a last minute appointment to look at running shoes, and David was very pleasant and welcoming from the time he picked up the phone and throughout my time inside the store. I've had many shoe fittings at department and small shoe stores, and I thought I knew a thing or two after buying many pairs of sneakers and running shoes over a 12 to 14-year period. But after leaving the store with probably thee best pair of running shoes (and the most comfortable shoes ever) that I have ever owned, I realized that David had provided unparalleled service and product--all of this just for a pair of running shoes! In addition, the store was clean, empty, masks required by everyone, as well as sanitizing of the hands upon entering the store. I could have easily bought these products online by first doing hours of research to find the best product and best deal, while being weary of "paid" reviews, especially true for Amazon products, but instead, I decided to keep my purchase local and immediate. Thereby, cutting down on shipping costs (free shipping isn't really "free") and less cardboard boxes in circulation. In addition, I received expert advice in person and felt reassured that I was making the best decision and getting a fair deal for a quality product backed by quality service. Overall, I enjoyed my shopping experience at this store, and I never once felt like I was being up-sold or given a sales pitch. They know their craft, are genuine believers of the products they provide, and deliver all of this with amazing customer service. I highly recommend that you visit a local running shoe store, especially Bbay Running store for all of your walking and running footwear and gear... and don't forget to make an appointment! read more

Went in today to get fitted for shoes and had such a wonderful experience. David was super thorough and knowledgeable. Not only did he help me find the perfect shoe, but he talked through the whole process and helped me understand what is important in a running shoe. I am a beginner so this was super valuable to me!!! read more

David was extremely knowledge and took his time with explaining the shoes he recommended to me based on my foot measurements and history of runners knee. Highly recommend! Can't wait to try my new shoes. read more

Abby seemed very knowledgeable and was helpful when we had questions. I love my new shoes- and they were on clearance! No pressure to buy a more expensive version- they were just right and I appreciate BBay Runners ! read more

Outstanding service in fitting and special ordering shoes. Austin very efficiently found the perfect shoes for me, and the special order arrived very quickly. Shop locally, talk to people who know what they are doing, you will save time, money, and your feet. read more

1st experience, the guy tried to sell me wrong size because he didn't have my size. I go back 2 years later, and asked if they had a quarter for parking and they could add that to my bill, the gal said no, so I left and will never be back! read more

These guys are great. Billy was super helpful and took his time with me. Customer service, attention to detail and positive attitude. Always a great go-to small town running shop. Also they get the community involved with group runs and pub runs. read more

I have been desperately trying to find shoes that fit and are comfortable. David at BBay Running got it done. Feet measured, thermal print of my footprint, numerous pairs of shoes, I finally found a pair that do the trick!! So very happy. Thanks so much!! read more

Impeccably attentive and 5-star customer service! David and his team ensures that you get what you came for, from purchasing a pair of running shoes to educating you regarding different types of shoes, their purpose, and even why one pair should work and one won't. Extremely knowledgeable with specific brands that would fit your need, they will let you "test drive" the shoes around the block to allow you to feel it. I even consult Dave regarding specific shoe brands because they are updated with the current changes in the industry. As a physical therapist, I've sent folks here for particular services: from self treatment tools, to over-the-counter orthosis, to certain shoe specification that fit the client I'm working with. They have all left satisfied and have expressed this sentiment to me personally. I would highly recommend checking them out. read more

This is the place to go for shoe fitting, advice, and accessories. Billy was able to take my previous experiences, issues, and what I wanted out of my shoes, and worked with me to try a wide variety of shoes and narrow down to a fantastic pair that fit me well - shoes that I would not have considered if I was shopping by myself. I really appreciated the expertise and the willingness (and ability) to listen to feedback as I tried each shoe. I will be returning for any additional shoes as I get back into running. read more

Just happened by this store and ended up with a new pair of shoes! Billy was great to work with and taught me a few things. He even made suggestions to my size that I would have never considered. Genuinely caring staff and competitive prices make this a store worth working with. read more

BBay Running - New Hoka Bondi 7s! - Sports Wear Near Me - Bellingham, Washington

Alissa was so very helpful in finding the best shoes for me! It is so nice to go to a shoe store where the staff actually are knowledgeable in all aspects concerning shoes! Thank you! read more

I recently moved back to the northwest after 7 months in Southern California and decided to call Bellingham home this time. I stopped into BBay Running last weekend and met with Austen and explained I wanted a good pair of all terrain shoes and that Asics are my usual go-to brand. She fit me with a great pair of GT series shoes and explained fitment details. I took them out for a four mile run after my visit and they felt great. BBay is my new running store that I'll visit whenever I need new running shoes! read more

I used to have issues with my calves cramping when I ran, then I was recommended the store. They found a pair of shoes that would fit my running style, and now I no longer have calve issues when running. Super helpful and friendly staff. read more

Great experience getting new shoes fitted. Extremely knowledgeable and friendly. Listened to my story, recommended a couple types of shoes, and helped me find the right one. read more

Very helpful and friendly. They have competitive pricing, and all the inventory you could need. I always love to support a genuine, well-run small business! read more

I had an absolutely incredible experience at BBay Running! I came in looking for a new pair of running shoes. Austen was extremely friendly and knowledgeable. She helped me to better understand what I should expect/ look for from my running shoes. She aided me in narrowing down from their wide selection, finding what felt best for me. I am so thrilled with my new shoes (not to mention all the other goodies I purchased). I went on a run soon after making my purchase and it was the most comfortable 5k I have experienced. read more

Super friendly, knowledgeable staff, great selection and inventory. Rewards program, lots of room to check out merchandise (big well-spaced wall of shoes organized by type!, clothes, running accessories). If you are a new runner, an experienced runner, or just looking to get more active, start at BBay Running! Love shopping local, especially with such good customer service. Thanks, Dave, I will be sending all of my PNW people your way. Looking forward to joining some of the awesome races you guys are sponsoring in 2018 as well. read more

I shop at BBay Running for all my running gear. I've coached in a marathon training program in Bellingham for years and in that time I have gone through many pairs of shoes and a lot of tech shirts and shorts. BBay keeps me coming back because of their exceptional customer service and knowledge. The owner, David Penrose, has a great staff that will help guide you in shoe selection based on your gait, and the environments you choose to run. You can also look stylish in that new gear as they have a great selection. If you like to combine running and craft beer, they do a weekly social, all paces run on Thursday evenings to one of our great breweries or tap houses each week. Always a fun time with great people. I love buying Local at BBay! Stacy read more

Awesome customer service! Great selection, and attention to runners needs. So happy to support a local establishment!

Absolutely the best service I have ever received. Austyn really took the time to tailor to every need I had for a good work shoe and inserts. I would HIGHLY recommend this place! read more

Austen was awesome - helped me pick out a running shoe suitable for my past injury history and analyzed my gait on the treadmill. She measured my feet individually and recommended a shoe size that works perfectly. Walked out of there with a super cute and mega comfy pair of Brooks, and I got a 10% discount with my Smartrips card. A really great experience! Will be back for any future running needs for sure. Bike rack outside was convenient also. I liked that they carried bigger women's sizes off the shelf! I've had to special order in the past at other places. read more