I've visited three BBQ Chicken locations now, two in Toronto (Liberty Village and Danforth), one in Da Nang, Vietnam, and now this Oakville location. Every other location has been consistently excellent, so I came in with high expectations. Unfortunately, this was by far the most disappointing experience I've had with the chain.
The restaurant itself is small with limited seating. The chicken took overt 30 mins to be made. I think it's way too long since the chicken came out so dry.
We ordered two boxes of bone‑in chicken ($25 each), and the quality was nowhere near what I've had before. Instead of large, meaty drumsticks like the other locations, the pieces here were all over the place. Out of the eight pieces in the box, a couple were literally neck and spine with barely any meat, yet counted as full pieces. For the price, that's unacceptable.
We got one Gangnam Style and one Crispy. Both were bland, the chicken was dry, and the Gangnam Style was noticeably saltier than usual. We also ordered the rose tteokbokki, which came with a thick, cheesy sauce and barely any rice cakes. It tasted more like pasta than tteokbokki. The sauce was so thick it turned into chunks at the end, very unappetizing.
I chose this location because I live Burlington and was so ecstatic that they opened a location so close to me. I thought that because the BBQ Chicken restaurants are usually incredibly consistent, but this visit proved me wrong. I spent $71 on food that was mediocre at best. The Oakville location simply doesn't match the quality of the other BBQ Chicken restaurants I've been to. So disappointing and they money spent was not worth it. U would not recommend. You can get better quality at Popeyes at a fraction of the cost. If you really want to try this place go to the downtown locations instead. read more