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BB Care Pet Grooming

4.2 (17 reviews)
Closed 10:00 am - 5:30 pm
Updated 2 months ago

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Dogos afraid and shaky all the time
Michelle L.

Upon researching a near by groomer, I found this business nearby. They accepted an appointment on a Sunday for 11:15am. When I arrived, the employee did not speak English and called a woman to translate. I was told we would require a full hair cut and it would take 2 hours. However, I started to wonder why I hadn't been contacted after 2 hours. I walked in and saw my dog walking around scared without a full haircut. They texted me that he was ready after 3+ hours. While carrying my dog, he came back with a cut on his ear and two razor cuts on his head. He has been so afraid lately. I definitely do not recommend this business for anyone's pets.

She's a puppy again!
Van H.

I brought my Shih Tzu in for a cut and wash. You can tell the groomer loves dogs because of the way she greeted our Ella! The groomer gave her snuggles and kisses! When I picked her up, she looked so good and clean! I can tell our Ella was happy not to be weighted down by all her hair. I highly recommend this place!

Chiquis
Melissa V.

I brought Chiquis here for grooming, and it was such a great experience! The staff was super friendly and made sure she felt safe and comfortable. They did an amazing job--she looks and smells amazing! I really appreciate their attention to detail and the love they show for the pets they care for. Definitely recommend and will be coming back!

Jeri Y.

I was recommended to this cute little grooming place by a friend who have nothing but positive experience with the owner when she had her other grooming shop in Rancho. Now that the owner Ella finally opened her 2nd store near me, I decided to give it a try! And I was impressed with the way Ella handled my dog, who gets neurotic around stranger and especially when you try to trim his nails. But Ella did an amazing job comforting and calming him! My dog smelled great and his nails are trimmed very nicely. To ease my anxiety, Ella sent me pictures during the process to assure me everything was OK. Her warmth and enthusiasm is definitely going to win me as a retuning customer! P.S, my dog received a cute bow tie afterwards for just being there. All parties were satisfied at the end!

Freshly groomed 15 yo dog that looks like a puppy!

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4 months ago

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6 months ago

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1 day ago

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4 months ago

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Ella Y.

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5 months ago

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Ella Y.

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11 months ago

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1 year ago

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1 year ago

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4 months ago

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1 year ago

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1 year ago

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9 months ago

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1 year ago

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11 months ago

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2 years ago

Staff are nice. Price are nice. New place are nice. No reson to not come back. Soft opening have second time 50% off........

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Review Highlights - BB Care Pet Grooming

Eazy Brezze, I drop them off, and then few hours later pick them up..... those 2 boys doesn't wanna go home.

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The Good Dog

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I can't say enough amazing things about Good Dog Boutique in Rancho Cucamonga! They have been an…read moreabsolute lifesaver for me--not only helping with two puppy litters, but also consistently taking incredible care of all three of my Goldendoodles through their grooming services. The owner and the store clerk, Nick, are both extremely knowledgeable and genuinely care about what they do. Every time I walk in, I feel supported, informed, and taken care of. Their customer service is truly exceptional. What really sets them apart is their mobile grooming service--anytime I've been in a bind, they've come through for me without hesitation. That kind of reliability is hard to find! If you're looking for a place you can trust with your dogs, this is it. Highly recommend to anyone who wants quality care and a team that treats your pets like family.

I will NEVER COME HERE AGAIN…read more I took my maltipoo last week. I took her here maybe once before years ago. This is not my normal groomer. My dog just went to the vet for a physical exam just hours before and there were no issues. She is an indoor dog & does not socialize with any other dogs. She has never had an open wound, nor any incident with any other groomer in her life (5 years). My dog came home with cuts on her legs and face and I just found another on her ear this morning (it was masked by hair). I contacted the company and the groomer said the scab on her legs must have got caught on the clippers. She also said she doesn't like being cut on her face. I do not believe either of these statements. She has never had issue at any other groomer. My main complaint is that none of these were mentioned to me when I picked her up. It was only said after I called and told them what I found. The owner did contact me and apologize and offered to refund half the grooming price. I do appreciate that. However, Now that I found another cut on her ear, I'm honestly even more upset. There is no way that she went in there with all these cuts without my knowledge and without a licensed vet noticing them. She didn't because those cuts weren't there prior to her grooming, although the groomer claims they were. I should've have requested a full refund and medical care/products. Although I did receive an apology after contacting them, it doesn't negate this fact this shouldn't have ever happened. Now I have to spend money tend to her wounds medically and don't know what to do since this has never happened before. I'm just very irritated with the whole situation and hope I don't find any more cuts.

Qutie Pets Grooming - My furbabies after their grooming session

Qutie Pets Grooming

(543 reviews)

**Do not recommend! -**…read more Since moving to Chino a few months ago, I've been a regular customer here. Unfortunately, today was my final visit. During his groom, the groomer was negligent with a dangling claw and cut my dog with the clippers. To make matters worse, the staff suggested an emergency vet visit wasn't necessary despite the bleeding. I did not pay for the service, and I am currently at the vet awaiting results. I will be billing the owner for the medical expenses incurred today. I will provide a full update once the exam is complete. Update: The situation is much worse than initially thought. The groomer completely severed his claw, and the injury is so severe that my puppy now has to be sedated for surgery to suture the wound and prevent infection. I want to acknowledge that the owner reached out very quickly via text to express her sincere concern. She handled the situation professionally and immediately reimbursed me for the full cost of the emergency vet visit. While the situation was incredibly stressful, I appreciate her taking accountability and resolving the financial side of things so promptly.

Qutie Pets has been seeing my fluffy girl Latte since she was a tiny puppy. She's six now, which is…read morewild. Our boy Chai (also six!) goes too, and honestly, I don't know what we'd do without them. For context: Samoyeds are beautiful, but they are also... a lot. Latte is sweet but VERY loud, and she's never been the easiest when it comes to baths or grooming. Somehow, the team here has always handled her with so much patience and care that now she even tolerates baths when I give them at home (!!). It truly makes me appreciate them so much :,) What I love most is they never, ever make us feel bad for having 'crazy babies.' Instead, they always go above and beyond to make them (and us) feel comfortable. The staff is gentle, kind, and you can tell they truly care about the dogs they see. Latte and Chai always come home looking like fluffy clouds and smelling like actual angels. If you've got dogs who are a handful, this is the place that will love them anyway. Forever grateful for Qutie Pets

BB Care Pet Grooming - groomer - Updated May 2026

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