There's not much that I can say other than the entire Staff at Westchester Family Dentistry is a…read morewonderful, thorough and knowledgeable bunch. They care for each of their patients and practice great bedside manner. Literally every individual is so helpful.

Went to Dr. Shih as an emergency patient. I gave them my insurance and they said they dont accept…read moreit. I paid $95.00 out of pocket. I later find out they actually accept my insurance. If done correctly I would have had an out of pocket charge of less than $25. Since they are in the plan the insurance company sends them the reimbursement check. Im still waiting for the dentist to remit me $72 I was overcharged. I must say if it wasnt for this incident I was ready to switch from my current dentist. I did find Dr Shih to be a good dentist and her assistants were very professional. Unfortunately, by having me pay out of pocket despite taking my insurance has made me rethink the change. After three months Im still waiting to be reimbursed. ( the insurance company confirmed she got their check)

Dr G is the best dentist ever he is gentle and caring of his patients needs . His professionalism…read moreas far as explaining what is needed to help with any problem I have or had can always trust his care

Dr. Giotopoulos is a superb dentist who is careful, gentle and takes the time to explain and offer…read moreoptions. He has been treating our entire family for over a decade.

Dental Hygienist who did my gum deep cleaning did not do a good and was more interested in selling…read moreme an additional service for laser cleaning. She finished the actual gum cleaning early and then spent rest of my appt, trying to "help" me apply for financing on the app, after I told her I was not told about this when I made the appt. She then booked me for next appt. saying "but next time you have to do the laser cleaning", never went back.

I really want to Thank Doctor Katsman my daughter went in for a teeth cleaning and she has always…read morebeen insecure about her one tooth that's a little more pointy then the other her prom his next month let's just saying my daughter left there smiling from ear to ear and has not stopped she did her thing and my daughter is so happy thank you so much I would recommend my 11 year old twins were Happy as well THank you again

I came in for a cleaning that I get every 3 months now at 88 smiles Designs Dentist. I used to come…read moreevery 6 months for a cleaning. First of all a week before my appointment comes up. I am being sent texts every other day sometimes twice a day with a reminder that my appointment is coming up and if I don't respond back saying I would be there. I would be charged $100 after I say yes I would be there via text. The texts continue with the same thing following day and reminding me of my copay to which I already know about which is very annoying all the days and numerous texts I received about this appointment even on day of few hours before. At this point I am annoyed with all these texts that I received the whole week before my appointment. Then when I get there I get my X ray, teeth cleaned which they do good with. The problem is the Doctor Edly he has me sitting and waiting for him to check in my mouth to make sure everything is OK gums, teeth etc along with looking at my Xray. I've sat in the chair for over half and hour after I'm done with my cleaning to check my teeth and he sends his other workers to stall and tell me he is coming over soon and soon becomes never. After tge half hour is up he sends his workers to tell me he is working on someone else's mouth and can't come over and that everything is fine with my teeth without ever coming over to look at my teeth/gums. He has done this many times to me already. I can't remember the last time ive seen this Dentist in person throughout the years. Mind you me he's in the next room and refused to come and seems to make himself busy everytime I come in. So they text and call me all week long to come in but then when I'm there does not complete my dental visit. This is very unprofessional and I've never been treated like this before by any other dentist before in past. It's bad enough I already feel queasy when going there because it looks and feels like a former funeral parlor there. But I must say that even a mortician at a funeral parlor would treat me much better than I've been treated by this Dr at this Dentist office. I don't know what's the problem here but you'll definitely lost me as a patient here. I'm done and moving forward somewhere better than this place.

I personally have never been serviced here, however both my sisters have & this particular day, my…read moremother had an appointment. We got here about an hour early & it says they open at 9am however staff didn't start to arrive til 9:30am. My mother & I were first, however another person came about 9:45 & his appointment was at 9:30. Once we were able to go in, a couple more people started to come & we were wondering "what time is their appointment" because my mother's was at 10am. I heard a woman who came in say her appointment was also at 10 & there is only one dentist at this office to my knowledge, so they double book appointments, which I'm not really a fan of. My mother also informed me that if you cancel your appointment within 24hrs there is a $100 charge, which I'm not a fan of that either. With life happening in this new world we live in with Covid existing, I just feel some grace should be given. I won't be coming here for services for those reasons. The staff was polite & professional which is always appreciated, but they should be getting there on time or change the opening hours as well as don't double book.

I came in specifically for a tooth that was hurting the most, but instead of addressing that issue,…read moreI received treatment on other teeth that wasn't needed. It has now been 5 months, and I am still experiencing pain in the original tooth I initially came in for. Meanwhile, my insurance has been exhausted on procedures that I did not need, and I am now left paying out of pocket for treatments that was not necessary. This situation is extremely frustrating and disappointing. The staff working there are nice, but I feel like I got scammed. I am extremely disappointed with my experience, and the situation has only worsened after I shared my honest review. Since posting my feedback, I have been receiving excessive and persistent phone calls--up to 15 times a day pressuring me to remove my review. This behavior feels inappropriate, unprofessional, and harassing. In addition to the original issue where I came in for a specific painful tooth but received treatment on other teeth that I did not need I am now also being blamed for the treatment decisions that were made and recommended by the provider. This is unacceptable. Patients rely on dental professionals to diagnose and recommend appropriate care. Shifting responsibility onto the patient after the fact, especially when the outcome has been ongoing pain and financial burden, is deeply concerning. At this point, I am not only dissatisfied with the treatment itself but also with how this situation is being handled. I expect respectful communication not pressure, blame, or repeated unwanted calls. I am documenting this behavior and will take further steps if necessary

I had such a bad toothache. I called this dentist office to make a same-day appointment. Not only…read morewas the receptionist, Alison, so kind, she was reassuring, made sure my insurance was covered, and I was even able to be seen for x-rays & a cleaning. Upon arrival for my appointment, it did not take long to be called in which I totally appreciate. Kristy, the tech, was so pleasant taking my x-rays. Lucinda, the hygienist, provided helpful education, and did a thorough cleaning. Last to be seen by Dr. Schraner was the cherry on top, she was knowledgeable, nice, and broke down what my options were to proceed. With this experience, I'm considering changing my Dentist because this experience knocked my socks off!

I went to Dr. Dan this morning with a question about a tooth following a recent surgery and he…read moreaddressed my concerns thoroughly, which thankfully put my mind at ease. He then proceeded to generously explain in detail additional relevant information concerning the anatomy of the tooth, gums, mouth and jaw in general. He also educated me in the history of implants and included several valuable anecdotes and experiences from his own personal practice. I learned a tremendous amount and am truly grateful for the extensive knowledge he shared. Thank you Dr. Dan for being a jewel of a dentist and an outstanding human being !

Thank you Dr Dan and staff for your amazing care and professionalism. I'm overjoyed that your…read moreoffice accepted my husband's insurance . A very good friend recommended your practice and I have recommended you as well.

I don't often leave reviews, but this experience was unacceptable. I traveled all the way from the…read morecity to Westchester for this appointment--leaving my newborn daughter at home for the first time, which the office was fully aware of when I booked. When scheduling, I made it very clear that I would need nitrous due to dental anxiety. After arriving, I waited over an hour past my appointment time, only to finally be told by the receptionist--without any empathy--that I couldn't have nitrous because they had "used the last of the oxygen." This is not a small oversight. For patients with anxiety, this kind of preparation and communication is essential. To wait that long, after traveling and arranging childcare for a newborn, only to be dismissed so casually is incredibly frustrating and unprofessional. If you experience dental anxiety and rely on accommodations like nitrous, I strongly recommend looking elsewhere. This office does not seem equipped to handle those needs with the care or consideration they require.

Dentist too busy or indifferent to return phone calls to answer follow-up questions…read more Dental assistant/hygienist is excellent with cleaning.

not a prosthodontist not an oral surgeon…read morenot an implant specialist there is no such speciality not a "cosmetic dentist" there is no such specialty ruined my mouth left me without upper teeth for 20+ months. all that he did maxillary jaw: failed. kept all money, nonetheless. run run run

I wrote 2 reviews for this excellent Doctor.None of them were ever posted.I genuinely believe…read moreDr.Lokesh Rao is the supreme best.he is considerably patient with all his clients.Above it all he is highly intelligent.He has done a bridge for me seven years ago.It is still sitting strong,never an issue.His rates are undeniably reasonable,and the service him,and his staff provides are without a shadow of a doubt A1,utterly,unparalleled.How can i almost forgot to mention about his distinctive,superb,hygienist?"Virginia".You always know when she starts,nonetheless,you never notice when she's done,That's how gentle she is to give her patients the ultimate best service possible.I have been going there for more than fifteen years.Unfortunately,i had to move to a different state,7 years ago unluckily,i'm still in a labyrinthe to find a dental office that is comparable to Dr.Lokesh Rao with his superlative staff.I'm profoundly,sorry about the death of Dr. Trevor Bavar.He was as efficient.May he rest in peace."ad vitam Aeternam"