Superb experience. The staff is amazing, the caring and professionalism are exceptional. And,…read moreafter ordering the tests I needed, they followed up and called me with results in one da6.

I have been seeing Hassen Borhot NP for the past year and a half to loose weight. I have lost a…read moretotal of 135 pounds and appreciate everything Hassen has done for me. When I arrive at the office I never have to wait more than a few minutes, the office staff is always polite, knowledgeable, and returns my calls or my messages promptly. I appreciate them guiding me through this battle.

I have been going to lab corp for a while now and the girls are so nice and there was hardly a wait…read moreand the phlebotomist got my vein right off the bat...didn't even feel it. Some people though, have small veins and it can happen where they can have a difficult time. Believe me, it is difficult on the phlebotomist when she cannot get the vein.....it is not her fault. My veins in my left arm are very easy to get so I tell them before hand and they do well. Diana A.

South Hadley Lab Corp phlebotomists were horrible. One struggled to find a vein so I asked that…read moresomeone else step in. She was worse. She pressed the needle down hard with her hand the whole time she was drawing blood. Very painful and left a huge bruise.

I went in for an infected splinter. Let's just say my body didn't do well with the lidocaine shots…read morethat had to be administered. Sweating, almost passing out, feeling extremely nauseous, that's just typical to how I handle getting shots. Bryan and Brianna were awesome in tending to me with ice packs, anti-nausea medicine, and a thankfully not used puke bag. Brianna was the one that got the splinter out and she was great with continuously asking if I could feel anything during the procedure. Thank you both for taking care of me.

This place is a gem! My 91 year old mom had a bad cough and her provider wouldn't let her make an…read moreappointment. They told her to go to the ER. She didn't feel comfortable doing that because her symptoms were not emergent. So we went here. It was quiet, clean and the receptionists were so helpful. The provider was caring and knowledgeable. Turns out my mom had pneumonia so I am very grateful for their care!!

I have been going to this group for years. The doctors and PAs are wonderful. They are concerned…read moreand listen to what you have to say. The receptionist have always been pleasant and helpful.

The office is up elevator, to the right of optometry, like right next to it. I walked by it twice…read morebefore I noticed the door, lol. It was my first visit and it went fairly quick. There was a TV and magazines to keep you entertained until you were checked-in. Once they were ready for you, you were transferred to the waiting room inside. There were also magazines in there, as well as a play area for kids. There is a restroom in there, if you were looking for one like I was. I was later taken into a small room where they did my vitals. Once completed, I waited for my doctor in my designated room. The visit was quick and to the point. The doctor was extremely friendly. The one thing that I didn't really like was how thin the walls were, you could honestly hear everything that is going on in the next room. It made me feel a little uncomfortable. Aside from that, it was pleasant. Everyone was nice and helpful.

I received information from the neurosurgeon on my case; however, he never stopped by my room to…read moretell me his plan. It would have been nice to meet the doctor. Marilyn B.

Group practice several physicians. Receptionist was friendly. Our visit went well one other person…read morein the waiting area. This is our first visit I'll review how the visit with the DR. Later.

The staff are very accommodating and nice. Best urgent care I have ever been to by far! Every time…read moreI have to go, I go here. Dr Atif Khan is amazing he is very attentive and knowledgeable along with his team! This is my 3 rd time there and he has caught my things rt away and got me on the rt meds asap. He will also spend the extra time to explain other questions you have never rushed you! They are 5 star in my book!

My family just moved back to Massachusetts from Florida, and we all got hit with strep…read morethroat--yikes! But this urgent care made the whole experience so much better than I could have imagined. Every doctor and staff member we met went above and beyond to make us feel comfortable, cared for, and actually understood. They were kind, attentive, and professional, with hearts as big as their expertise. Honestly, these humans are nothing short of amazing. If you need urgent care, stop searching--this is the place. Pure excellence.

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

This place is great! Everyone is nice and helpful. The doctor I had was truly amazing. I had asked…read morehim that I wanted blood work done and he made it happen without disregarding me like the nurse from John P Musante Health Center did (located at 70 Boltwood Walk Amherst, MA). He would explain everything in detail and he would even go over my tests with me and explain the results. I like how there's an in house lab here so you can get your blood work done there. It was easy to make an appt here. A nice little doctors' office!!!

Dr Malladi was terrible…read more His review of my issues was cursory at best. He literally spent 30 seconds with me in the patient room and pushed me off to a nurse who wanted to unnecessarily inject me for testing i did not request. I was concerned with food allergies and they wanted to test me for pollen and grass! Way to listen to why your patient is there. He took zero interest in my concerns, did not follow up and did not resolve anything. He literally made zero assessment but freely charged me $200. Now i have to find a more qualified Dr and pay them yet again.

Best doctor I've seen in a long while. Very competent and listens to his patients. Excellent!read more