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    Baystate Office Solutions

    3.0 (2 reviews)
    Open 9:00 am - 5:30 pm

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    4 months ago

    Baystate provides attentive and professional service. Doug is very responsive when we have a question or problem.

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    6 years ago

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    Staples

    Staples

    (32 reviews)

    Con-artists. I…read morewanted a mat for under my computer chair. Looked at the websites for nearby stores to see who had them in stock so I could go get one in person. Landed on Staples. The mat was listed at $34.99 + shipping, or "free pickup in store if you order online". I didn't intend to order online, only to see if it was in stock, but when I looked at the item description it said "Get $3 off by ordering online, and picking up in store" so that's what I did - $32.99 + tax, no shipping. When I arrived at the store, there was a small line at the service desk and clearly no gigantic mat there waiting. I walked to the back of the store to see where they were kept, and found the exact mat I'd ordered... on the shelf with a price tag of $27.99. Not a sales tag, and not an old tag... As I was standing there, a guy came and grabbed the mat from in front of me and brought it to the counter. When I got to the counter, I asked about the price difference. I was told "that's the online price, for shipping" and I said it was not... shipping was billed separately. He then said it was a different product, which it was not, and he admitted. I'm not gonna lie, I went full "Karen" on these people. After asking for a manager, I eventually had 3 people talking to me, and they admitted ALL of the prices on the website are marked up over the store price! And that "pick up in store discount" is actually a markup over the regular in-store price on every single item. They guy behind me in line was older, wearing ACUs and had his daughter with him... I had offered to let him go ahead of me, since clearly this wasn't getting solved quickly, and he covered his daughters ears with his hands and said "F*ck these people, they're trying to f*ck you - I don't wanna spend my money here" and just left. The net result was a non-apology apology,and an offer to refund my card for the $32+tax and sell me the mat for the store price of $28+tax. I countered with wanting my $3 off, as promised... $25+ tax... because they'd admitted to running a scam, and it was the principle of the thing. Did I mention going "Full Karen"? They declined. I'm not often in a "Karen" kind of mood - I'm happy to eat a little crow, cut my losses, and walk away knowing that I'll never do business with a place again... but the level of con job that Staples corporate office has going is STAGGERING. They're pulling a literal "Bait and Switch" scam. So I reported it to the Massachusetts AG office of consumer affairs... Again, here's the scam. ITEM - $35 + Shipping to home or office! or ITEM - $35 + Free pickup at store + plus $3 off "regular price" (lie)! or ITEM - $28 if you walk in off the street and "pick up at store"!

    Staples is a place I have gone since I was very young. For the most part, I've generally had good…read moreexperiences at Staples. This particular Staples has always been fabulous with great service, fully stocked shelves, and extremely efficient and precise print and copy services (I have used them a few times and have nothing but good things to say). It's a smaller store, but has recently been redone and has all the departments you would need to find in a store of this type, office supplies, computers, copy and print, office furniture, and odds and ends in between. The clearance section at any Staples, this store included, is always extremely eventful as well. Only complaint (why four stars instead of five) is that the receipt continues to read "145 Great Pond Road", when it should read "145 Great Road". Not sure why this has not been fixed, especially considering how many times I have called and spoken to management about it. Since there aren't many places in Acton to get computers, furniture, and office supplies, this is definitely a needed store in the area and I appreciate how particularly nice this location is. 4 stars.

    Joe's Discount Office Furniture

    Joe's Discount Office Furniture

    (19 reviews)

    $$$

    April 20, 2026 Based…read moreon the positive reviews I read about Joe's Discount Office Furniture in Salem, NH, I went to this family-owned business last week to purchase an office chair. Jake was friendly, knowledgeable, patient, professional, and thorough. Jake explained many options to me. In the end, I purchased an ergonomic office chair. I also highly recommend Joe's Discount Office Furniture.

    I was in Salem to go to a specific store for an office set up. When they had nothing I looked in…read moreWaze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.

    Baystate Office Solutions - officeequipment - Updated May 2026

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