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    Baystate Fence

    5.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    9 years ago

    The guys at Baystate fence are down to earth and provided a good quote, follow up prior to the installation and did an awesome job!

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    Pioneer Valley Handyman - Deck railing replacement.

    Pioneer Valley Handyman

    (10 reviews)

    Our experience with Eugene at Pioneer Valley Handyman was disappointing. We are stationed overseas…read moreand needed some work done for our tenant in our rental. After we agreed on a price, things changed once he arrived. He added work without gaining approval first. In fact, we had told him in writing that the tenant might ask for more work to be done, but we were not authorizing it. He did it anyway and charged us. He was also not transparent about disposal fees until he was already on site and there wasn't much we could do about it. Not only did he lack transparency, but his overall professionalism was lacking. We had to ask, multiple times for an invoice for our records. The invoice terms stated Net 30 but he began harassing us to pay the invoice via text and email within hours of sending the invoice.

    Due to the recent wind storm and incorrect installation of the roof by the original contractor,…read morePrime Painting of Chicopee, our home was left vulnerable to the upcoming winter elements due to shingle issues. The latest damage occurred this past Friday/Saturday (02/03/23 - 02/04/23). I live near Dana Park and Eugene, owner of Pioneer Valley Handyman, happened to be visiting the afternoon of 02/07/2023 with his daughter. I was in my yard and asked for a minute of his time. He took a look at the roof and gave me a price and repair date of the following afternoon. He arrived on 02/08/2023 as promised, completed the work promptly and professionally, and I feel much better going forward. I highly recommend Eugene Quinlan as a general repairman. I wish all businesses operated like Pioneer Valley Handyman. SIncerely, Brian:)

    Hastie Fence

    Hastie Fence

    (11 reviews)

    The fence itself is great, but the communication from this company is poor. It was easy to make an…read moreappointment to have someone come out to give us a quite and collect a deposit, but we had to wait months for the install to happen and when it did, we never got a call to schedule the install, their team just showed up at the house. When I called and expressed my frustration that we would have appreciated a heads up they said "that's just how we do things". After the job was completed we didn't get a call to follow up to make sure everything was as discussed, and we had to wait for our invoice to arrive by mail to pay it. This company needs to improve their customer service so clients don't feel left in the dark.

    Very disappointed in almost all aspects of Hastie Fence as a company for residential property. They…read moreinitially were very responsive to the work to be done. Got the quote and request for deposit within a week. That was in August. Finally the work was done the last week of November. And it was done poorly- uneven and issues near the gate. Workers left old fence segments with nails in them on the ground (and I have dogs). I notified them of my concerns and was told they would be in touch in "early spring". In late October I they just showed up, with no notice, to do the repair. My dogs were going to be out that day and my neighbor notified me that they were working on the fence (I was at work). I wrote an email to voice my concern- no response. I sent a letter (with the balance due) to voice my concern again-no response. But check was cashed. Horrible experience, very disappointed. Hastie used to do good work.

    Baystate Fence - fencesgates - Updated May 2026

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