My go to place since I had my car in 2012. No problems yet…read more Years ago, I did have an issue with my windshield washer which I brought to the dealer. They said I needed to replace the windshield washer pump which would have costed hundreds of dollars. I brought my car here and they took a look and immediately after opening my hood said that was not true by showing me the motor was still running. Couple minutes later, they found that one of the washers was loose. Tightened and no issues since.

Probably the most reliable and honest car repair shop I ever been to. I think it is run by only 2…read morechinese guys. Every time I go there its always those 2 working. Don't be intimidated because they are Chinese. They do understand English. Just tell them whats wrong and they will let you know if they can fix it and you'll be surprised on how low they will charge. I've been going here to service my car for at least 4 years. Every time I go to Honda to get oil change, Honda says I need other services. I recently went to Honda dealership the other day for wheel alignment. They say I need to replace my rear brake pads. Which sounds about right because last time I replaced them was 3 years ago. Honda wanted to charge $399 to replace rear brake pads and resurface the rotors. I didn't bother to ask how much to get new rotors because I know they will add at least another $700 base on my previous experience with them. I call Auto City and he quoted me $400 for brakes and brand new rotors. Services I had here over the years: replace spark plugs, replace transmission oil, replace brake oil, replace coolant, replace drive belt, replace brakes and rotors, replace front wheel axle, check AC for freon leaks, and recharge the freon.

Great service and Great Guys ! I needed a tire I called and was there and done within an hour !…read moredefinitely will be back !

Raul is the nicest man and very helpful. He was quick to offer assistance in telling me what type…read moreof tires I needed. I received an excellent price! I would highly recommend using his flat tire services.

The quality of work this place offers is unmatched. I really love terry he's a great mechanic and…read moregreat prices, if you're looking for a new place that is honest and fair this is definitely the go to spot

Great...is all I can say about Family Service Center!! Terry was friendly, helpful, professional,…read moreand he didn't try to upsell me on things that I don't need. Someone like me, who knows nothing about cars, really appreciates that last part because other places make it seem like everything is needed immediately or your car will fall apart the minute you drive away so you agree to the work because a professional is telling you that you need something so you trust that it is true...unfortunately, I have found out that is not always true, so, when you find a place like this, you know that's going to be your go to place going forward! **It is also nice that this is a family owned, local business, and I am happy to support them! it is important to keep our local Mom and Pop businesses running strong! Thanks again, Terry....hope you have a very Merry Christmas and a Happy and Healthy New Year!

I've been coming here for about two years; everyone is personable, knowledgeable and extremely…read moreprofessional... if I could give the 10 stars I would.

Left a message (regarding tire replacement) late night and the recording stated someone will…read morecontact me when the store opens the next day at 9 AM. At 12 PM I decided to call and was put on hold for just under 10 minutes. It was obviously they did not check the messages and after the approval, which went well, I showed up and was told they have a quick tire plug to do and my vehicle would be next. I was told I should be done within one hour. Over an hour later, I went to the front desk to inquire and was told my vehicle is coming in now. In short.. always delays. Been coming here for over 10 years with company vehicles and my last oil change scheduled for 1 PM was not completed till going on 4PM which I was waiting for at the time. No bargain on prices. Im pretty sure this is my last trip to PepBoys. Sorry guys you had way too many chances to make things right and it never happened.

Awful- DO NOT DO BUSINESS WITH THEM. Worst place ever, disorganized, careless, incompetent, waste…read moreof customer service ever. Can not figure out how to set expectations with custoemrs and just excuse after excuse... then charges a high rate for terrible serivce. Run the other way or seek a company with better reviews.

I dropped in without an appointment and they were able to accommodate me. They were very friendly…read moreand professional. Prices and service ware great.

I have been using Lee Myles in Hazlet for a few years for my 6 older cars. The service is great…read more They are very honest. Lance, the manager, is awesome. Highly recommend them.

I've been in for a few services on the jeep. Transmission fluid/oil-changes/brakes…read more I've felt like a valued customer each time. The mechanics have a lot of experience, and it's been the same crew each time. I checked them out when my previous mechanic (a family member) retired and closed his shop. And I feel the experience has been very close to being treated like family

Had a new Cat Converter installed by Midas in Hazlet. They did a great job, the car is running like…read morenew. 5 stars all the way

This location has poor service and extremely poor outcomes. follow-up and rectification process…read moredoes not exists. They are used to making mistakes. If you want to mess up your car come here. The manager has no interest in doing a good quality job