The first time I went to see Dr. Bayon, over a month and a half ago, I had been having really weird symptoms that were worrying me - dizzyness, a weird rash on my shoulders, shortness of breath, among other things. It was not a pleasant appointment. It was almost like me being there was irritating to him, and he treated me as such. He did a bare minimum exam, didn't seem to hear what I was saying, and I had to repeat myself several times. At the end of it, he threw an inhaler at me and sent me for some labwork, and I never heard anything from him again about it. I was really upset after the appointment, because he never once talked about what he thought might be wrong, and even though I asked questions, I still didn't have a clue as to what he was thinking. And yes, that stupid laptop was way more interesting to him than I, the patient, was! Anyway, everybody has bad days, so I was willing to give him one more chance. My symptoms went away on their own, so even though I don't know why I was having them in the first place, at least I'm not having them anymore.
I came down with a really bad sore throat 3 days ago that was steadily getting worse, to the point where I could hardly drink water even, so I gave in and got an appointment for today. I saw Dr. Bayon once again, and he was certainly no better. I was his second appointment after lunch, and when I arrived 10 minutes before my appointment time, he hadn't even returned to the office yet. My appointment was at 2:15, and he didn't even start with the appointment before mine until 2:40! I'm sorry, but you have GOT to have more respect for people's time than that.
Be warned - the walls there are paper-thin, and I could hear most of what he and the appointment in the room next to mine were talking about. I could also hear him taking his time and being kind and open to questions and explaining everything that he was thinking. I thought "Great! He must be doing better today than the last time I saw him." Wrong. He flew in to the room with his laptop, spent a couple minutes setting it up, looked at my throat briefly and took a quick culture, starts tapping that stupid stylus across the laptop screen happily, then next thing I know he's saying "Alright, I just sent your prescriptions to Rite Aid for you!" without ANY explanation of what he was prescribing or why. He leaves the room quickly, telling me as he's walking out that the nurse will call me with the results of the culture, and he's halfway down the hall when I can finally get a word in to ask what the prescriptions are for. He rattles off the names of the medicine he's prescribing, like I'm supposed to know what they are, and has gone into another room before I can say anything else. I have no problem asking questions, but he doesn't seem to allow it. And I still don't know what I have!
I get to Rite Aid, and he's prescribed Nasal Spray and an Antibiotic. Just wish I knew what he was treating me for!
After I had calmed down a bit, I called the office. I really haven't had any problem with anyone else there. They don't drop everything to take care of me, but I don't mind. I show up and they get me set up, no biggie. Anyway, the girl on the phone was nice, and I asked her a couple questions that I hadn't thought to ask in my dismay earlier, like when the results from the throat culture would be in. I also asked her about my missing lab results, which apparently came in a couple days after I took them over a month and a half ago, and told me that Dr. Bayon was supposed to have called me for a follow-up. Whatever. I asked her if there were any other Dr.s for adult patients there, and she talked to me about Dr. Yoshisato and I said I'd like to switch to her as my primary. She said "I understand" and gave me her office hours so I would know when to call and all that. Didn't even flinch that I was unhappy with Dr. Bayon's care.
I'm all for quick and efficient patient care, but Dr. Bayon seems to only be capable of the quick care. Patients are responsible for part of the conversation, yes, but we're not mind readers. I'd have been fine if he had just said what he thought was wrong. And please don't EVER send a prescription to the pharmacy without talking to the patient about it first!
Anyway, I'm fine with Solano Primary Care, and hopefully Dr. Yoshisato is better. Otherwise, it's time to find a new doctor's office for me! read more