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Carmen G. Butts, M.D

4.2 (5 reviews)
Closed • Closed

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Samuel G Chua, MD - Dr. Chua's Office

Samuel G Chua, MD

4.5(17 reviews)
2.4 mi

Dr Chua is a breath of fresh air Having worked in the medical field I understand how offices work…read moreDoctors seeing patients every 15 mins they just keep the ball moving no matter what ! HOWEVER Dr Chua spend 2 hours with me and my daughter getting to know us Doctors don't do this anymore sad but true. Yes there is a wait but I had no problem waiting knowing the doctor was doing the same thing for another family.Id wait again and again knowing the doctor is going to really listen and care for my family Thank you Doctor for being a tire Doctor !

I called and made an appointment and was told I would get the address and appointment reminder text…read moreto me immediately. I waited 2 days before spending another 2 days trying to reach the office just for the address. The lady was not rude but not inviting or friendly. Finally went to see the Dr. He trying to show off for his assistant by acting all smart and knows everything. Didn't look at half my complaints, earache backpain. Instead completely misdiagnosed me and sent me to the ER for $2700 bill! Even ER Dr. Asked why I was there, had no symptoms of what Choua was talking about. Simple diagnosis by him that Choua should have easily caught. Even afterwards the lady at the desk couldn't communicate well with me, not returning calls, rude at one point. The Dr. Is a nice guy but nice don't always get it done. My earache ended up infection and my back has blown out discs. He ignored all of it. This is why I don't trust Dr. And the healthcare system is broken. Don't bother with this place. It costs more than it worth in the long run.

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La Clínica North Vallejo

La Clínica North Vallejo

2.5(38 reviews)
0.1 mi

Turns out there was some moving of offices and phone contact numbers were changing. This explains…read morewhy I was unable to contact anyone for so long. I finally spoke with Mr. Woodard and he straightened everything out with the billing and coverage. Just make sure you are following the parameters of your coverage, do not count on the receptionist or the clinic to know and double check that you are "in-network".

Avoid this clinic at all costs if you expect reliable medical care, accountability, or basic…read morecommunication. I was a patient here for over two years, and their scheduling and administrative department is an absolute nightmare. I take a time-sensitive, monthly injection for Medication-Assisted Treatment (MAT). For FOUR consecutive months, this clinic canceled my injection appointments on the exact day of the appointment, sometimes even as I was turning into the lot, WITH NO EXPLANATION! I commute all the way from the East Bay for these appointments. Multiple times, I have been turning into their parking lot after driving for an hour, only to be called and told my medication "wasn't ordered," "couldn't be found," or that they had to cancel. To make matters worse, they regularly alter appointment times in the patient portal after the fact and falsely mark patients as "no-shows" to cover up their own internal scheduling mistakes. When you try to advocate for yourself, the doctors question you like you've done something wrong. When you ask to speak to management, the supervisors consistently duck your calls, claim they are "in meetings," and completely ghost you. Leaving a patient without their time-sensitive medication and causing them to go into active medical withdrawal due to administrative incompetence is medical abandonment. If you are serious about your health, recovery, and sanity, do not trust this place. I have officially filed a formal quality-of-care grievance with my insurance provider and am transferring my care immediately. They do a massive disservice to the community they claim to support.

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La Clínica North Vallejo
La Clínica North Vallejo
La Clínica North Vallejo

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Carmen G. Butts, M.D - familydr - Updated October 2026

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