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    Baylor Scott &White Imaging

    1.0 (1 review)
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    3 years ago

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    BodySpec - BodySpec Dallas

    BodySpec

    4.6(29 reviews)
    22.8 mi
    Available by appointment
    Budget friendly

    I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.

    Eric was amazing! He was super nice and thorough. The scan…read morewas fast and smooth. You won't get a better experience. Go check BodySpec out!

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    Modern Medicine

    Modern Medicine

    2.3(3 reviews)
    0.6 mi

    I've been visiting Forney Wellness Medical since it opened, and since 2014, I've been receiving…read morehormone pellets, thyroid management, and occasional nutritional coaching. I appreciate the fact that Dr. Rice listens to his patients concerns and actually goes into detail when asked questions. Every body is unique and what works for one person does not necessarily work for another. Sometimes it can take time to figure out what does work. Dr. Rice (and the entire staff) takes the time to investigate without rushing, and strives to bring the patient back to health.

    This review is long overdue. I NEARLY DIED FROM A BIOTE TESTOSTERONE PELLET!!!…read more I went to see Dr Cory Rice at his Forney location for my initial visit on 2/16/22. Dr Rice is the Chief Clinical Advisor for BioTE Medical, something that he did not disclose to me. During my follow-up appointment on 3/3/22 to go over the test results from Quest Diagnostics, Dr Rice claimed that my Testosterone was too low (I realized afterward that he lied...it was 32, which is within normal range). Dr Rice insisted that I get a Biote Testosterone pellet, stating that it would fix my specific health concerns at the time. I trusted him and he inserted a Biote Testosterone pellet in my right buttock during my visit. Approx. a week later I suddenly felt like I was dying...my heart was racing rapidly, I had the worst insomnia and many other horrendous symptoms. My husband took me to Quest Diagnostics to get my Testosterone level rechecked. It came back at 432, which is EXTREMELY HIGH/ LETHAL especially for a petite woman like myself!!! I never should have gotten the pellet since I never needed it. In addition, the Biote pellet malfunctioned badly, skyrocketing my Testosterone level. After the injury, I went to a slew of Doctors to get the Testosterone level lowered, and took several prescription medications but nothing helped. I suffered for several months, clinging on to dear life. It is ONLY because of my Lord Jesus that I am blessed to be alive today. The pellet also forced my body into early MENOPAUSE. I am writing this to WARN others. No one should have to go through what I went through. Please stay away for your own safety and instead go to a place that operates with integrity. There are several doctors' offices that do hormone therapy WITHOUT pellets that are safer and very effective. I also found that there are others who have suffered injuries specifically from the BIOTE pellets. Here is just one link, below.. https://www.reddit.com/r/Menopause/comments/fqo768/biote_pellet_insertion_severe_reaction/ I hope a major law firm sees all of this and puts together a class action lawsuit against BioTE as well as Dr Rice for all the harm they have done to so many people.

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    Baylor Scott &White Imaging - diagnosticimaging - Updated October 2026

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