beware they will bill you more for test if your insurance finds a way to wiggle out of a test…read moreordered by your doctor. You can purchase a blood test for 100.00 less direct from them then the bill they will send via insurance seems to be a racket in cohorts will insurance companies

Regarding the lab on West Ridge Road in Erie Pa. - This is the 2nd time they did not reply to the…read moreonline message board. My recent scheduled day & time was deleted a couple weeks after it was made. Pathetic!

Conscientious tech. Most necessary info is described beforehand. It was very uncomfortable to…read moresleep, if that, with a multiplicity of wires attached to your head, even though they make it look like a bedroom. You need their assistance to unhook them if you have a bathroom need. Suggestion (unless you choose to have a lot of hair on your head): Buzz it down beforehand, because the glue they use to attach the wires is extremely difficult to get out in the shower! You may lose hair trying to pull the glue off.

Quick efficient service. Scheduling an appointment online mad things even easier! Phlebotomist…read morewas very friendly. Have an app that you can receive your results at your finger tips.

Absolutely horrible service. Scheduled on line for the same day. When I arrived, I signed in and…read moresat down. About 10 minutes later a woman came and called out my name. She stated "you have an appointment" and I told her yes and she said you must have scheduled it this morning. Went in back, I handed her my paperwork. She rudely said what's this, this is not an order. I explained this was the paperwork I got. She sat with her back to me and got on the phone. She said she did not even know what this one request was. I offered her a number and she said she already was on hold and they are not answering. .I told her I had two other numbers and she said well good luck with that.. I called the one number while she was on the phone and was able to get someone. I went to hand her the phone and told her I got the office, she said rudely and what number did you dial. She grabbed the phone said hello and when there was not a immediate response, the reception was not good in back of the building, she handed me the phone and said "they hung up on you". Told her I was still connect waited a couple minutes than hung up and called the same number back, this time I put it on speaker, when I got an answer, and went to hand her the phone, she again grabbed it and within 15 seconds said no one was on there and handed me the phone back. There was a man on the phone still. A second woman came in and the first woman told her that she could not reach anyone and that she did not know what the one order was. I told her I could try again later and she became nice and said no I am just trying to understand the one request. The other woman took the paper and said we aren't doing that there is no signature and she has seen that before and walked away. I finally said I will go somewhere else and and asked for my paper back. She said she was only trying to help and i told her did not sound like it. All these two woman had to do was say, in a decent voice, was that the order did not have a signature, pointed to what they thought was wrong and I could have made the attempt to the doctor's office and if that did not work, I could have told them I would get back to them. I will NEVER go back to this office again and will gladly sit hours in a hospital to get my blood work done by a real professional.