I've been working for Argus Home Health for 20+ years as a staff physical therapist. If you are…read morelooking for quality, personalized RN, PT, OT or HHA/CNA care this agency will exceed your expectations.

Avoid this agency! My friend who lives with me and is disabled and legally blind experienced…read morecountless problems with their delivery of medical long-term care services. Their nurses did not show up on time, or did not show up at all. One nurse even put an incorrect number of pills in his medicine box! Another nurse, a supervisor, stopped him from taking his blood pressure pill after he had a very low blood pressure reading, without discussing the problem with his Primary Care Physician. Their Director of Nursing showed no compassion and caring towards him, refused to communicate with me as his Power of Attorney (POA) agent, and did not resolve problems he brought to her attention (including his report of Medicaid fraud by the supervisory nurse). Sad to say, this Director was rude, aggressive and disrespectful to him. The agency is totally incapable of delivering quality long-term care to persons with disability. We are giving the agency a rating of 1, just because we can't give it a rating of 0.

Since they have moved to this location there have been scheduling mistakes, care plans not updated…read more The aides have been great, but I would not recommend this organization due to management.

If I could give them 10 stars I would!!!!! I recently had surgery in Texas and now receiving on…read moregoing care in Boulder. I was PETRIFIED of not being able to find a caregiving service that was inclusive and I could trust. A friend had told me of Bright Star and I couldn't be happier!!! Their booking staff is incredible, seamless communication and transparency! Not to mention the staff are so informative and caring. This was a giant weight off my shoulders and can recover in peace! Thank you so much bright star for all you do! I will 15/10 recommend!

Profoundly bad experience compounded by icy cold response from management. I would strongly warn…read moreanyone against seeking care here. I worked with Karthik Reddy (Tiki), and Eve Langston and would not place myself in their care ever again. Midway through the infusion, a roof generator or HVAC unit kicked on and the resulting synesthesia was terrifying. When I attempted to use the call button, no one responded. This provoked a deep panic and sense of emergency and I had to begin asserting control and danger assessment and problem-solving thinking during the peak of the infusion. As I was clamping down the brakes on my trip, my mind was like: "Aliens? Apocalypse? Rapture? Terrorists? Guns? KUNG FU? Is the danger in the building? What will the world be like out there once I figure my way out of this chair?" "How do i get this IV out of my arm and tied off so I can roam through the post-apocalyptic landscape with my IV stand as my game-starter improvised weapon?" In this state of fear, when I attempted to again push the button, I knocked it out of its harness on the side table and had to sit up and grope for it on the ground. After I reasoned out that continuing use of the call button wouldn't help, I began vocalizing loudly that I needed someone. The nurse (not the Doc) came in, he did not perceive my distress. He took the call button out of my hand and told me the call system had to be restarted due to a problem (lied to me). He left the room. I continued to press the call button and asked for the doctor who wasn't available for some time. When Tiki did arrive, he was able to see that I was in distress and unable to cogently explain my state. He left me to attend to another patient for a long time. When Tiki came back, he thought that the effects of the ketamine had scared me, but I explained that the roof generator and the lack of call button response is what caused the problem. He explained that the call system wasn't malfunctioning as the assistant had indicated, but that he'd forgotten to wear his pager, and I got out of there asap. When I contacted Vitalitas' management team to ask for accountability and to make the financial situation right this was their response: "I am sorry that you had a difficult infusion in May. Unfortunately, we do not have control over what happens in the building outside of our office regarding noise or HVAC turning on and off. I reviewed the day with the staff in Westminster and and no one heard the loud noise that you described. During a ketamine infusion, sometimes things can be very distorted to patients. I am not saying you did not experience a loud noise, but perhaps it is not something that would have bothered you if you were not getting a ketamine infusion. We are not able to refund your money or offer any discounts going forward. We are happy to continue treating you if you would like, but we understand, given the circumstances is you would prefer to try a different clinic." Didn't even acknowledge their team's failure to respond to the call button. Gross. Totally gross.

I absolutely love this team and the service they provide. I fully encourage anyone thinking about…read moreKetamine speak with the team at Vitalitas as they are one of the longer providers in the field and know their stuff

Abandoned the care of my loved one repeatedly…read more When it was pointed out that no call no shows impact people they promised to no call no show more often to teach a lesson that it is "distressful" to say the no call no shows to scheduled hours impact the people being served and depending on someone showing up. Staff have no working phones on a regular basis ( due to not paying the phone bill), do not show up in time (4-5 hours late), leave cleaning supplies all over, will lock themselves in the bathroom for up to an hour "cleaning" and walk out with nothing cleaned. Threw away a working appliance without permission or any logical reason to do so. Staff were told that all the no call no shows of hours were causing a decline in health and remedy was needed and the reasons was "well we are not coming then today since you said that." They decided the appropriate remedy to neglect of an at risk adult is more neglect to tech a lesson to not speak up about neglect. They hired one administrative employee that was so verbally abusive witnesses filed a police report that person is no longer with the company but the issues are persisting. They freely celebrate neglect of clients by the staff they hire and if anyone says hey, we actually need to d are providers to show up, they they say they will cancel hours for mentioning no call no shows of schedule hours impact the people they are supposed to be caring for. One caregiver is so sloppy we came to our loved one's home with dirty dishes in the dish drainer with food all on them. Things were half done and we had to step in and clean up all the messes this person left. There is no management of this company. It's staffed by mean girls being mean and caregivers that do whatever the hell they what because no one is giving oversight. One time they sent many texted to our sick and disabled loved one arguing a week is 8 days long not 7 days long. No one understood the point. Poorly managed and operated company.

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

Right now, I cannot be any happier with the service my parents are receiving from Apollo Home Care…read more The staff has been great to work with. With the illnesses going around at this time (Flu and Covid) they have been very responsive and professional in making sure my parents have backup support when their caregiver has been ill or her kids ill. They are very communicative, even called my Dad back in the evening after hours when he left a message. All of the substitutes have been great as well! My parents are happy and relieved to have great help. I did some shopping around and review searches - I am very glad we went with Apollo!!

I would not recommend this home care agency for anyone's loved one. Since day one there were bad…read morevibes and so many red flags I missed! The person I had much contact with was aggressive and rude. She deceived me declaring staff had experience with dementia and that was not true. They didn't understand the situation and didn't care to offer any support but filed false accusations. The caregiver was also asked not to feed the stray cats around the yard and found empty cans all over in the yard. Long story short I suggest to avoid this agency and do your research for the best home care for your loved one and support for the family members in the home with the client.

My physical therapist Lindsey was super helpful! She was knowledgeable with her skills, had great…read moretips and exercises along with techniques to help strengthen my shoulder. Her chair side approach was very welcoming. If you need a physical therapist, I highly recommend her! Thanks so much.

The team at Gateway is excellent. Regina and her team are always willing to help out with patients…read moreneeding home health care.

Touching Hearts At Home was recommended to my family from Reunion Rehabilitation Hospital -…read moreInverness. My mother suffered a subdural hematoma and needed 24 hour home care and Touching Hearts At Home came to our rescue. We met with Franny Schmidt, one of the owners for our original orientation and have been in contact with Stacee Tabor another owner and their entire staff and health givers are truly amazing. They have great communication and can be handled through a online portal if you choose. They are very responsive and my mother and our family have been pleased with each and every caregiver that has been sent to their home. It's like a mini family. Thank you THAH for making this process a positive and stressless experience. Crystal S. Colorado Native - Centennial,CO

touching hearts has amazing people from clients to staff , touching hearts truly cares for both its…read moreemployees and clients deeply and will go to many lengths to ensure both are safe treated with dignity and at most respect and care, even in bad weather , holidays flexible hours , They truly care .