Mike is always a hero He is always on time!…read moreVery decent and respectful. They really value their customers.

Sam was very professional and even came early. Great service. Will use again. The rate changed…read morefrom when I originally called about a week before and was told to call a day before instead however since our flight was early and had to be at the airport at 5:30 am we didn't want to take a chance with ride share services due to some reviews stating that they cancel at the last minute.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

Booked an 8:15 pickup to go to SFO international When they…read morewere 10 min late we tried calling no one answered after about 20 min late we got someone that said the driver would be there in 20 min. They had actually called an Uber for us. Not one of their drivers.

Great company, good service, fantastic drivers…read more Shout out to Ray, who I chartered more or less at the last minute for a birthday party I was throwing in late September, thanks for taking care of us! I booked our driver and a 6-seater Escalade for evening via Yelp so my friends and I could enjoy the party without needing to worry about getting home safely or needing to arrange multiple rides via Lyft/Uber. The booking was on very short notice and the coordinator, Priscilla, was very helpful in braking down their rates and vehicle inventory. Thanks Priscilla! Ray, our driver, was a consummate professional. Great service, pleasant to talk to, and did a fantastic job shuttling us around San Francisco on a Saturday night. I can only imagine the hoops he had to jump through to park that monster of a car while my friends and I were enjoying our night on the town. Ray drove us all around the city and the east bay over the course of our evening. He did well dealing with late night traffic and city driving; the ride was smooth and we didn't have any close calls or scares that I sometimes get with the odd rideshare driver. What I paid for the excellent service was actually a bit less than I was expecting. The terms of the booking stipulated extra fees for drop-offs or stops outside of the pickup/dropoff location. Given we had been all around San Francisco and traveled through the east bay to drop off one of our party, I was pleasantly surprised to see that one stop was waived from the final bill. Overall a great experience. I'll be reaching out out to Red Eye whenever I need a professional driver again.

Easy to book a reservation. They were responsive when I had a question about the pick up time and…read morerecommended 30 minutes earlier due to traffic. Driver was on time and friendly. I would use them again.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

I needed a cab to go to Kaiser emergency... this company and two others declined my trip!!!... I am…read morenot on Uber or Lyft... I am of the taxi generation... I was disturbed to realize I could not get a cab, even in an emergency... one person even gave me a fake # to call... Fortunately, a friend came to my aid...

We used the service a few times and found it very reliable. Both drop off snd pickup from SFO was…read morepunctual and the rates were standard with no hidden fees. Rohan was a perfect gentleman in ensuring we were comfortable. While making the reservation, we were provided instructions to ensure pickup at SF will happen without hiccups. On a long trip, the last thing you want to worry is transport to airport. Absolutely no stress with this cab services. Other cab services we used are not so reliable with timings.

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

Great experiences with Bay Area Airport Shuttle. They have been extremely patient and accommodating…read morewith our family of 10. We always feel very well taken care of by this team!

Greg was awesome. He was on time, professional and most important, friendly. We booked with this…read moreservice for a late holiday outing to Napa with coworkers. The Limo was clean and spacious. My previous experience with limo companies they will say it fits 12 people but realistically it will fit 8-10. That's not the case with That's a Wrap. The 300 Chrysler was true to size. Communication with the service was easy and thorough, I had to update our trip a few times without much notice and someone from the company reached out quickly each time. The audio sound inside the limo was amazing, there were plenty of options to hook up multiple iPhones to the stereo with ease VIA USB, AUX or Bluetooth.

Great customer service and friendly... Must try for yourself…read more Date night or Prom Night great relaxing times

I booked a reservation online and received a confirmation number. Then received an email that the…read morereservation was not final until they had reviewed. I called to find if and when I would know if the reservation was accepted. I could not get a firm time. When I pointed out that I needed to know soon so that I could book somewhere else if they could not provide the service, I was told they would get to it. When I pointed out that when I received the confirmation number on line I assumed I had a reservation and That I was surprised that I had to wait. At that pont I was told that they did not want to provide me service an hung up.

We attempted to use this service. I say attempted because the Ultra Rude sales guy would not…read morelisten. We planned a large family trip to Hawaii and wanted to all ride together. Told the guy, 7 people and 14 pieces of luggage and we thought he had booked us a sprinter van. Come to find out he booked us an SUV for almost 300.00. Called to make sure we would fit and after talking to him knew there was no way we would be comfortable. Kept telling me I knew nothing about limos or how big it would be and insulted me several times. We wound up cancelling day of and found a nicer, more reputable service. Do yourself a favor, don't book thorough these guys, they are pushy, rude and will insult you at the drop of a hat!