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Bay Sleep Clinic

3.0 (4 reviews)
Open • 9:00 am - 5:00 pm

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Lift and Transfer Specialists

Lift and Transfer Specialists

4.3(12 reviews)
21.5 mi
Locally owned & operated
29 years in business

After a fall from my hoyer lift, I reached out to Lift and Transfer to schedule an inspection for…read moreApril of 2025. The owner of the company, Craig Coogan, came to my apartment late and smelled strongly of alcohol. He was visibly under the influence. My caregiver was going to be off her shift, and I let him know. He aggressively insisted that she put me in the sling, because I weigh 130lbs and that should not have happened. I told him that my next caregiver was on her way to my apartment. He insisted that I should get in my hoyer lift again. While we were waiting for my next caregiver to arrive, he stated that he works with everyone in the Bay Area for Lift and Transfer and has been doing this for 28 years, and then said for 25 years a few minutes later. My next caregiver came in, and I was put in the hoyer lift and raised up as high as I could go. There was nothing underneath me, and my caregiver stated that she wanted me to be in my wheelchair while we discussed options. Craig declined, said I was safe, grabbed the sling, pulled it hard, and shook it back and forth. As a reminder, I had fallen out of the sling because one of the straps came off the hook. He then put his hand on my upper leg close to my vulva and my shoulder without asking for consent. He left it there for roughly 3 minutes. As a disabled woman who cannot physically defend herself, this caused alarm because there was no reason to touch me. Also, because he seemed drunk, I couldn't predict what he was going to do. He would ask my caregiver to adjust the sling and then proceed to do it himself in a rough manner without asking for my consent. He was aggressive when telling my caregiver she was doing it wrong when she stated that she did manual transfers. She stated that we preferred it that way with her, because she can pick me up. If he had come at his scheduled time, then my previous caregiver, who uses the hoyer lift would be able to show him how she uses it. He would not offer different solutions for how my caregiver could transfer me. It got to a point where they got into a verbal argument, and I had to raise my voice at him to tell him that he is not here to discuss this. I was then put back in my wheelchair. My caregiver stated she has another client with a different hoyer lift that might be a better solution. He kept pushing her to tell her who it was because he had been working with everyone for 25 years. She was hesitant to tell him because she did not want to violate client privacy, and then he stated again that he had been working in this company for 28 years. After that, he gave her his card so she could send him a picture of the hoyer lift. Afterwards, he was drawing a map of my room to demonstrate other options for hoyer lifts while my caregiver was doing work around my room. He would not move out of the way when she politely asked him to move multiple times to where she had to squeeze behind him and brush against his body. He would not acknowledge her. When he drew his map of my room, it did not make sense of what he wanted to do. He had this idea of putting the hoyer lift in the ceiling, which I stated I was not comfortable with. He gaslit me by telling me that it was fine and I had to tell him that my ceiling would not be able to hold a hoyer lift with the poorly designed ceiling in my apartment. He then continued by suggesting putting me in a hoyer lift that could put me further down in my bed. When I told him that I would not want that, he then suggested putting me in a hoyer lift where I could park my wheelchair in the hallway. This did not make sense because my staff would not be able to safely get me out of my chair or bypass my wheelchair to get me to the bathroom on my commode chair. His next suggestion was to park my wheelchair facing the wall. This would not make sense because my caregivers would not be able to put the straps from the sling on the hooks safely. I stated that it wouldn't feel safe doing it. He then suggested, again, placing the hoyer lift in the ceiling and parking my wheelchair in the hallway. It had become more obvious that he could not think logically due to being under the influence. Afterwards, I walked him out of my room, where my caregiver was cleaning dishes. He kept talking to her about how she should not be manually lifting me and mumbling that it wasn't safe for her back. He then tried to give her his card again. At this point, I understood that he would not leave without me forcing him to leave. I had to walk him out of my apartment building to make sure that he was out of the building. I did not feel safe until I knew he was out of the building. Not only was I concerned for my safety, but I am still concerned for the clients that he continues to work with.

Thank you to all of the staff at Lift and transfer specialist for your excellent installation and…read moreadjustment post installation. You really did a great job and I want to let other people know that.

Photos
Lift and Transfer Specialists - Surehands Motorized Pool Lift

Surehands Motorized Pool Lift

Lift and Transfer Specialists - SureHands Freestanding Freedom Bridge for Safe, Assisted or Independent Transfers without permanent Installation

SureHands Freestanding Freedom Bridge for Safe, Assisted or Independent Transfers without permanent Installation

Lift and Transfer Specialists - Independent Transfers are possible with the Surehands Body Support System

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Independent Transfers are possible with the Surehands Body Support System

Richard Barth, PhD - Dr. Richard Barth

Richard Barth, PhD

5.0(18 reviews)
20.4 mi•Rockridge, North Oakland

Dr. Barth's practice is full, nonetheless, he responded to my email and spent time on the phone…read morewith me and even offered a follow-up should I have future need. I appreciate his engagement and advice very much!

I've been a patient of Dr. Barth for 6 weeks now and I cannot say how happy I am. Initially, I was…read moredepressed and had been taking sleeping pills (Zolpidem) for 2 years. After being on sleeping pills for so long, I decided to try CBT and I will admit, I didn't think it would work on me since we all tend to think negatively from time to time. I chose Dr. Barth based on reviews and decided to make the 90 mile drive to Oakland. After my second visit, we continued to meet via FaceTime which was a PLUS! For me, my insomnia and depression improved after approximately 3-4 weeks after my initial session with Dr. Barth. Prior to meeting him, I had been weaning off Zolpidem for a week. I am now able to fall asleep fairly fast and stay asleep for most of the night, drug-free!!! In the past, I would try to wean off on my own, or not take my pills but I had no success. I would fall asleep around 0300AM and wake up before 0600AM. The first few weeks were tough since part of the "program" requires you to go to bed at a certain time (or try), and wake up at the same time every day. The $ I spent on my therapy is worth the results! I am now back to doing my daily activities and sleeping about 50% better. This is the first time I seek treatment with a Psychologist, but overall, my experience with him has been a positive one in many ways. My therapy is coming to an end soon, but I feel confident that I will continue to progress and apply what I have learned during this process. If you find yourself desperate, or to the point that you are ready to start therapy for depression, insomnia or other issues you may be facing, do it with someone who has years of experience. Before choosing Dr. Barth, I googled many therapists who specialized in CBT. I searched for 4 months. I live in Modesto which is a fairly large city, and many therapists are in my area, but based on reviews or first impressions I got visiting other websites/reviews I decided that if I was going to spend my time and money on therapy, I wanted to put my trust on the best one out there. Like most of us, I didn't have the extra money to be spending visiting therapists that I felt may not be the best fit for me. I mean no disrespect to any professionals in this area, but in the times we live now, most of our costly purchases or investments we make, are based on reputation or reviews.

Bay Sleep Clinic - sleepspecialists - Updated May 2026

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