My first experience with Bay Hill Florist was exceptional. Ever since then I have not been happy with their product. The arrangement always looks nice but the flowers last 3 days at best. They do not stand behind their product. I will never use them again. read more

Gotta bouquet for my daughter's college graduation.It was absolutely outstanding over the top nicer than I could ever imagine.Thank you guys read more

Bay Hill Florist - Beautiful - Florists Near Me - Orlando, Florida

I needed a tropical floral arrangement for our trade show booth delivered to the convention center. They nailed it and delivered it on time so it was waiting for me when I arrived to set up the booth. Highly recommend for anyone in the convention center area needing floral for events! Prices are very fair and customer service is great. I plan on always using. Them in the future for shows I attend. read more

Bay Hill Florist - Floral - Florists Near Me - Orlando, Florida

Highly recommend this Florist! Ordered the Color Infusion bouquet to be delivered to a hotel for a birthday surprise. They called after I placed the order to confirm check in to make sure the flowers were delivered in time! Great Customer service aside, the flowers were gorgeous and affordable. They lasted 18 days! That is unheard of. Pictures are original bouquet from Feb 24, a few days later as the lilies bloomed and then a few days ago after removing the dead ones. I will definitely be ordering from Bay Hill again!! read more

See all

This florist is incredible! They went above and beyond to create this beautiful bouquet for a friend. They are definitely our "go-to" florist. read more

Bay Hill Florist - Florists Near Me - Orlando, Florida

Stopped in to pick up flowers. They made the beautiful arrangement quickly. Very friendly staff too! read more

Bay Hill Florist - Custom arrangement in a glass vase. They packed it nicely in a box with tissue paper for safe transport. - Florists Near Me - Orlando, Florida

Thank you, Carol. Our Bay Hill Florist "Get Well" bouquet was a hit! Beautiful, plentiful and delivered as promised. We couldn't be more pleased. :) read more

Amazing ! Beautiful ! Fresh !!! The most gorgeous roses I've ever gotten !!! Thank you for stepping up your game this time ;) very impressive read more

After my interaction with them, I would not recommend this company to anyone. Stay far far away. Everyone I spoke to was completely rude. They "attempted" to deliver my flowers, but used the excuse that the leasing office at my complex was closed (it was open). They told me I was ridiculous, and the directions to get into my complex were "too extreme." After a while, I thought about cancelling the order as they were going to push my delivery time till after 3:00 PM (and couldn't provide me with a more specific ETA). I was going on a weekend vacation and I wouldn't have been home. They called me back around 1:30 and asked if I was going to be home and I advised them that I did not need to be home for the delivery. Once again, I was treated with ZERO respect - and the delivery driver stated, "I have more deliveries to make and I don't have time to deal with your games" (Lol, okay). My mother eventually called after I was so upset over this situation, and the delivery driver said he was going home around 2:00 PM - when he just told me he had more deliveries to make and wouldn't be at my house until after 3:00 PM. He once again couldn't give me an ETA so I could TRY to be home. Basically, these people are the definition of lazy, rude and extremely arrogant. Don't waste your time, or money. Thank you Bay Hill Flowers. You lost my friends, coworkers, and families business. At least we got a refund. read more

Absolutely tremendous service. Bay Hill Florist went above and beyond to make the very special for my girlfriend. I will use them for all my floral needs! read more

They couldn't have been more helpful to arrange a very special arrangement and delivery for my Mom. The roses were absolutely beautiful! We couldn't be happier! read more

This place is amazing. I chose to come here instead of my regular grocery store to buy flowers for my mother's birthday. Yes, it was more expensive than the Publix down the street... but holy cow, the flowers were so fresh and beautiful that it was totally worth it. Their arrangements are really brilliant and they take care in every detail. Even the bow around the vase in the arrangement I purchased looked like it would take me a good 30 minutes to perfect. Obviously, I am not a florist. Go support this amazing business and check out the wonderful selection they have. The customer service is also fantastic. read more

Ordered the premium flower arrangement. Didn't look premium to me. Hopefully all the bulbs will open up the next couple days and will look better. read more

Bay Hill Florist - Premium lilly and rose bouquet. - Florists Near Me - Orlando, Florida

I have used Bayhill florist in the past and had excellent service. I received flowers from Bayhill florist and they were spectacular. The people there are very friendly and they have very good arrangements that last. read more

Bay Hill Florist - A beautiful arrangement from Bay Hill Florist. - Florists Near Me - Orlando, Florida

I've been here 5 times now and every time the staff have been super friendly and helpful. Their flower arrangements are always beautiful and my wife loves them every time. read more

I ordered flowers for my business partner for her birthday and they delivered! They were absolutely beautiful and on time.

I am so very disappointed. My husband sent me tulips, my favorite, for our anniversary. By the very next morning they were slumped over. $75 for 11 tulips should at the very least last 24 hours before they fall over. Talk about overpriced. He wont be using them again. read more

Since about 2008, my family and friends have all used Bayhill Florist as our go-to for any and every occasion that needed floral arrangements. So, for this Mother's Day 2013, I instantly chose them without even thinking about it. I called in and placed an order for the splendid table arrangement, price of $75.00 on-line, on May 8, 2013 and pick-up on May 11th. My friend arrived to pick-up the arrangement and instantly knew that there was an issue. He immediately asked the girl, Sarah Kinbar, if it was the correct arrangement as the flowers were no where near similar to the one pictured on-line. Sarah insisted that they were as my friend and I spoke on the phone. When he handed her the phone, she immediately began to say, "Well, this is the arrangement you wanted and ordered. It has everything in it that the picture has. " I stated to her that the on-line photo had only a few roses with an assortment of calla lilies, other lilies, etc., while her arrangement was a majority of roses. What was even more insane is that they wanted to charge my friend $95.00 instead of the listed price of $75.00!! She said "if you look at the picture your friend sent you, it's all in there." I asked if it'd be possible to have a different arrangement (summer breeze), a $75.00 arrangement, made, as this one was nothing like the photo in their catalog, and she said it would be do-able and that it would only take her a few minutes. I even stated I knew they were extremely busy and wouldn't mind paying an extra fee for her time. She politely declined and said they would have it ready in a few minutes. I asked my friend to tip her $10 to show our appreciation. When my friend brought the flowers about 15 minutes later, I was in complete utter shock. It was full of crunchy leaves, the few flowers that were in it were withered and old, the baby roses that were CLEARLY left-overs of from arrangements, and even missing open spots in the arrangement where flowers should have been placed. My sister and I immediately drove the arrangement back to the florist. The first person we spoke to was the owner, Jo ann. We explained the situation and showed her the incomplete and terrible arrangement. She immediately offered a refund after she looked at the arrangement and walked over to complete the transaction on the credit card machine. Sarah, then walked around the counter to where we were standing and said "What is wrong with the arrangement now? What don't you like about it? This is what you wanted." I explained and showed her the dry leaves, withering flowers, missing flowers, etc and she became angry. In a very nasty attitude she says, "If you don't like this arrangement, then you people don't need to come back here anymore!! So just don't come back here ever again!" and walked away. In all honesty, we will take her advice. Apparently, in this day in age, people are still extremely ignorant labeling us as "you people." Unfortunately, being loyal customers to this place has been very disappointing especially, now seeing how ignorant and small-minded their staff is. The owner finished her transaction and came back with the credit card. When I relayed the situation to her, she seemed unwilling, and very stiffly apologized and offered us a free flower bowl because she didn't want us to leave angry. I stated to her that I was not interested in anything free, only that it is shocking they allow their employees to mistreat their customers without any consequences. Sarah then looked over at me from behind the cash register counter and mouthed the words "F--K Y--" and smiled a wide grin from ear-to-ear in front of customers that were in line to pay. The owner just kept saying she hoped we'd come back. What a joke. As we left, I realized that Sarah had kept the tip we gave her. So, I returned and politely asked for it back. I will absolutely be posting pictures to show their finished products in comparison to what they advertise. Apparently, Sarah Kinbar takes extreme offense if you do not love and appreciate her arrangements. Upscale? definitely not. This florist use to produce what they advertised. That is not the case anymore. On a side note, thank goodness for Whole Foods, as they saved the day. I learned that day that their flowers are all local and fresh...and when they say fresh, I can absolutely agree that they are perfectly fresh. Their amazingly well-trained staff are extremely helpful and will make your arrangements absolutely stunning. read more

See all

They always have fresh and beautiful flower selection and arrangements. Great customer service!

A review left by an employee's husband, Waterski editor and pro slalom skier Todd Ristorcelli, should have never been placed on yelp. He does not have a clue as to how his wife, Sarah Kinbar, conducts business. Mouthing the words "F--k You," to any customer, at one's job is never appropriate. Reviews are posted on Yelp in order to help people choose a business in the area they are located in in order to get the best possible service. That review is misleading and not based on any actual business experience with Bayhill Florist. Instead, that experience is based on a personal relationship with his significant other. In the past few months, I've had some good experiences with the Joann and the Ken. They were both helpful and suggestive. However, that was months ago, and I am sad to say that the quality of service has recently declined. Unfortunately, I will no longer be returning to this location. I hope that the owner had no part in asking an employee's husband to write the review to boost ratings. Really makes you wonder if the other recent positive ratings are false as well. read more

We ordered a bouquet of roses for a client in Orlando Florida...they arrived to our client today and they are amazingly stunning! They are the best in Florida!! Thanks for everything and also thanks for taking my 20 calls on yesterday! LOL read more

Beautiful arrangements with unusual flowers, makes great gifts! My daughter sent me a Hannukkah centerpiece on Tuesday and it still looks very fresh. read more

I absolutely love this flower shop. It is definitely more expensive than your grocery store flowers, but if you want a great quality flowers and a beautiful scent than this is the place!! read more

I strongly recommend checking this place out if you are having a party from birthdays to baby showers us well as holiday arrangements .

I came from the uk to get married in Florida, completely forgetting to organise any wedding flowers. I used bay hill florist as they were the closest to we're I was staying. She did me amazing flowers at a reasonable cost with 3 days notice. Would defiantly recommend. read more

If you want a normal size arrangement, be prepared to spend big bucks. I made the mistake of calling in an order to spend 60.00 plus delivery and tax. I did not check the pics on the website.- my bad. Anyway, for $60, you get a small bouquet. The bouquet was beautiful but I was just expecting a bigger arrangement for the money. read more

Received the most incredible floral arrangment- wow- couldnt believe how large the roses were and how long they lasted! Everytime I looked at my flowers- I felt blessed and happy that someone cared enough to send the VERY BEST!! (clique I know... but true) read more

Man this place is amazing, took the time to help me pick the right flowers for the wife and she absolutely loves them: )

My husband has been buying me flowers from Bay Hill Florist for over 11 years now. Their product has never faltered and their service is impeccable! My face lights up every time I see Phil (the kind gentleman that delivers the flowers) because I know I'm about to get something spectacular. Thanks so much to Joanne and her team for making years of special memories for us. You are the absolute best! read more

Called to try and get some roses sent instead of them trying every way possible, they tried every way to be unhelpful. Listen don't give me 10 reasons why you can't do it give me that 1 reason why you will get it done and set yourself apart from all the rest. read more