1. Bay Fair Gas Mart

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San Leandro, CA

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Bay Fair Gas Mart

3.1 (19 reviews)
Open • 5:00 am - 11:00 pm

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5 years ago

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2 years ago

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6 years ago

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7 years ago

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5 years ago

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8 years ago

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7 years ago

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4 years ago

Be careful. They have a chip reader and will try to get more money off your card. FYI.

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5 years ago

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7 years ago

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7 years ago

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Review Highlights - Bay Fair Gas Mart

“It doesn't matter what side of you car has the gas cap because the hoses at this place reach all the way to the other side of you car!”

Mentioned in 2 reviews

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Rivian

Rivian

(8 reviews)

Why can't I find the South San Francisco location on Yelp?…read more Rivian... It's truly an amazing car and the one I drive every day! But there's just one thing--the service. While everyone is nice and friendly, the service takes way too long. I mean really long! Once you drop off your car, it takes at least 7-10 days. My car has been in service for 9 days now.

As a fellow Rivian owner, I am extremely disappointed with the customer service my partner and I…read morereceived--or, more accurately, did not receive. We were genuinely excited to visit the showroom and check out the new R2, especially since we currently own an R1T. When we first entered, we received somewhat of a greeting, but after that, our experience was very disappointing. When we approached the R2, several employees looked at us from a distance but never came over to ask if we needed assistance or had any questions. What was especially frustrating was watching those same employees greet other customers, approach them, and offer to answer their questions while we were completely overlooked. At that point, I couldn't help but feel that our treatment may have been influenced by our ethnicity, as the customers being approached and assisted did not appear to be of our ethnicity. I sincerely hope that was not the case, but the difference in how we were treated compared to other customers made it difficult not to question it. There also happened to be an event taking place with a DJ and a complimentary soft drink station. After being in the showroom for approximately 10 minutes, we approached the booth and were told we could not receive a drink because we had "not checked in." The frustrating part is that when we initially entered, the employee who greeted us never checked us in or explained that we needed to do so. We then watched as other customers who arrived after us were approached by staff, checked in, and offered complimentary drinks. We continued walking around the showroom for another 10-15 minutes, during which we continued to watch employees greet other customers, answer their questions, and proactively approach them, while no one made an effort to assist us. As I mentioned at the beginning, we are already Rivian owners, which makes this experience even more disappointing. We came in as existing customers who were genuinely interested in Rivian's newest vehicle, and instead left feeling ignored and unwelcome. Customer service should be a major priority, especially for a brand that is trying to build long-term relationships with its customers. Based on this experience, we are now seriously reconsidering where we spend our money in the future. I hope Rivian takes this feedback seriously and provides its showroom staff with additional customer-service training.

Lucid Service Center Millbrae - Pre-production Lucid Gravity

Lucid Service Center Millbrae

(20 reviews)

This review is for the Lucid Body shop, not service or sales…read more Five stars for Jesus Valenzuela and the new Lucid Body facility at the Millbrae Service Center. I was rear-ended at the end of June, and the local body shop I initially contacted made the repair sound like the end of the world, warning that it could take months. My experience with Jesus was completely different. He reviewed a video of the damage, assessed the situation calmly and professionally, and reassured me that Lucid could repair the car properly. Jesus worked closely with my insurance company, me, and everyone else involved to keep the process moving. He was consistently responsive and sent frequent photos showing the car's progress throughout the repair. Most importantly, the finished work is excellent. My Lucid looks terrific, and the quality of the repair is first-rate. Jesus made a stressful situation much easier and represented Lucid exceptionally well. I am extremely happy with the entire experience and highly recommend the Millbrae Lucid Body team.

After a minor fender bender, I took my Lucid Air to Lucid's new certified paint and body shop, and…read morethey returned it looking brand new. They worked with me and my insurance company and made sure every part that needed to be replaced was replaced, not simply repaired. The car is finished in three-stage Zenith Red paint, I was concerned about how difficult it would be to match. They nailed it on the first try and the color match is flawless. After I picked up the car, I noticed a small blemish. I brought it to their attention, and they got my car back into the shop almost immediately and had it corrected by the next day. Jesus was my point of contact throughout the entire process, and he was outstanding. He kept me informed every step of the way and even arranged for some unrelated warranty work to be completed while the car was already at the dealership, saving me an extra trip. Because Lucid vehicles are still relatively new, insurance estimating databases don't always have complete information on the models. The team made sure everything was quoted accurately and that all repairs were performed correctly. From start to finish, the customer service was exceptional, the communication with Jesus was excellent, and the paint work exceeded my expectations. I hope I never need collision repairs again, but if I do, I won't hesitate to bring my car back here. Thanks!

Bay Fair Gas Mart - servicestations - Updated November 2026

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