2 guys did the work and Dan the owner dropped by a couple of times to assess and lend a hand with…read moresome tricky trim work. Steven the lead installer had a super high sense of quality and was very particular about doing the job well. They were all respectful and helpful. Also, they were clear about when they would show up and start. No surprises - say what you'll do and do what you say - integrity. My wife and I love the finished outcome. That old worn carpet is gone.

Absolutely wonderful experience working with Floor Coverings International! Cara was stellar to…read morework with, and she was able to make this project happen on very short notice. We had family visiting for the holidays and needed to urgently replace very old carpet in the living room. Cara and her team were able to schedule the install that week, and it was fully installed in just a few hours. The installers were professional, courteous, and communicated throughout the process. The quality of the carpet is far and above what we were considering at a big box store, and for a much more affordable price. We look forward to working with them in the future, and highly recommend them for any flooring projects. Especially happy to support a local business with warm and knowledgeable staff!

They do not follow up and/or show up for appointments I…read morehave made several appointments and no show and no calls to advise that they will not show

Terrible company! On the first floor install, quoted and purchased too much material (which we…read moreended up paying for). They messed up our based boards, broke running boards in our kitchen, etc. The entire flooring started to buckle up within 1 year. After more than a year of chasing them due to our flooring being under warranty, they finally got an inspector out, who said the install was bad. After another 6 months of chasing them, they finally came to reinstall the flooring, only to find out that the first time, they didn't install a moisture barrier. They didn't purchase enough flooring, which BTW, how do you not know how much to buy when after "30 years in business" and they had our house measurements from the first time?!? Never came back to finish the job. Now we have exposed flooring, duct tape everywhere, and an unresponsive company... These guys are terrible!

Overall bad bad bad experience, I'd avoid this unprofessional firm…read more Here are some concrete reasons why. (1) Asked to order extra full size slabs, headroom is good but not so much !!! Come on !! (2) When asked to return the leftover, said sorry. I'm pretty sure making good money out of customer's leftovers. (3) Staff isn't expert or professional. Scratched my new kitchen sink, almost dropped a large slab on the floor, damaged the cooktop range hood, I can keep going. (4) They gave estimates with a bunch of vague disclaimers. This is not possible, that is not possible, not my responsibility etc etc (5) Lastly and most importantly - once the full payment was done, they didn't care to come back to fix problems in the job which were identified later.

I can't give this business enough stars! Ramon and his team did a fantastic job with our kitchen…read morecountertops. Bay custom not only exceeded our expectations but did it in a timely manner. Customer service level is exceptional as well as the quality of the finished product. I highly recommend! Thanks again to Bay customs! We look forward to using your services In any future projects.

Cesar Cruz worked his magic on another oak floor at another home for me... wow! sanding and 3 coats…read moreof oil based polyurethane and the floors are like brand new! It takes some time because he has to let each coat dry before doing the next, and it smells very strong for a week or two, but it's all well worth it since in the end the floors look like brand new and make you feel good every time you walk on them and the last time we did this the floors lasted for 20+ years! This week they will refinish a 3rd floor at another home and I'll post those when done!

They were recommended as the best floor company in town. They did an amazing job on my parents home…read morethat has its original maple floors from 1920. The floors had stains and blemishes but they worked them out and left the floors looking beautiful. Took a couple days longer due to old floors but worth the wait. My mom is very happy with her "new" floor

This is the second time I have used Silicon Valley Hardwood Floors and I couldn't be happier. They…read moredemolished and removed the tile floors in my kitchen and carpeting in the family and primary bedroom, and installed hickory floors to match the rest of the home. They are absolutely gorgeous! I am constantly getting compliments on the transformation of the rooms and how beautiful the floors are. Tony and his crew are meticulous in their work and it shows in the finished product. I would not hesitate to recommend them for your next hardwood floor project. The price was great, and the value added to my home is even better.

I've now had two great interactions with SVHF. They did an awesome job refinishing our floors on…read moreour house back in 2014. We called them up again for another place. After assessing our floors Tony gave an honest opinion that the best thing to do was just clean and fill. He took the time to explain all the options and why he recommended that over actually getting them refinished or replaced. He recommended some products and explained the basics.

Juan Morales and his son have done excellent work for us every time. They are prompt, and find…read moreefficient solutions to a variety of issues we have had around the house, such as a broken downspout, a loose bathtub faucet handle, a broken gate latch, a faulty front door latch, a kitchen drawer that didn't slide efficiently and the like. They also do much bigger jobs, indoors and out, that may take a day or two. They always explain what they are going to do before they do it, and explain again afterward what they have done. The always tell you at the outset what they will charge for that day. They are very friendly and clearly take pride in their excellent work.

Juan helped me with some issues with replacing rotten wood outside, some wood finishing work inside…read moreand plumbing issues. His work was precise and clean with reasonable rates. He has a lot of experience with different kinds of projects. He is responsive when you text him and reliable.

All went as well as I expected. Couldn't be happier. On time, neat, great quality, would recommend…read morethem without hesitation.

I received professional service from start to finish. From the first appointment to assess and…read moreprovide a quote to the final installation, Juan Jose was professional, very pleasant, competent and reliable. There was a lot of coordination and everything went very smoothly!!

We had a Wonderful experience with them and our home came out Beautifully!…read moreI highly recommend them for prices and service. Berenisse was very helpful with helping us choose.

I would like to thank The Wholesale House for finding some transition strips for some flooring I…read morepurchased 8 years ago! Berenisse went the extra mile for me and found what I needed at no charge. They are really a top notch company. I have purchased from them a number of times and always got great products and service at a great price.

Onyx floors did a fantastic job installing my LVP. The prep work, involving leveling the floor,…read morewas very extensive and well executed. I couldnt be happier with the end result. It was a pleasure working with Misa, I highly recommend him to anyone. He is professional, meticulous, and cares about the finish product, which is far more than I can say about most other contractors. He is a rare find, I highly recommend him.

It's truly hard to find a good contractor. Misa, the owner of Onyx hardwood floors, was…read moreexceptional. I feel it's a rare trait with contractors today that take pride in their work and want the customer to be happy. Misa did just that. He was very patient with us and walked us through the process. We did an epoxy floor with him in our garage room we recently constructed. We plan on using him for our hardwood floors in our home next. I highly recommend Misa and his company. He's a rare find in today's flooded market of shitty contractors. We're very grateful we found him and could not be happier with the job him and his crew did! Thanks Misa!

They display Discontinued carpets , so you waste weeks ordering carpet then find out it's…read more discontinued.

I would give a negative 10 if I could. Unprofessional. Did not show up for our estimate…read moreappointment and Vickie has yet to return my calls. No wonder Floors Direct Carpet One is going out of business. Previous owner Don should have never sold this company to her.