David came out the same day I called. Who does that? I have…read morea stair lift I use every day. He had it fixed in 20 minutes. Thanks for the great service. If you need this type of work done, call this company.

Rollin fixed our elevator after their competitors had failed three times to repair. David and…read moreAlfredo are exceptional, considerate and a pleasure to have onsite. Thank you - feels like a miracle to have the elevator working again!

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

The reason we go to the expense of these devices is because they're crucial to the mobility of our…read moreelders. In our experience it's taken months to get it fixed and is still inoperable. As such, our elder is severly restricted. Customer service is non responsive to explain the delay.

It was so easy to get everything I needed to make having a broken ankle easier to live with…read more I rented a knee scooter (so glad I didn't have to buy one and figure out storing it or getting rid of it when I didn't need it anymore). The customer service was great. They helped me learn how to use it, showed me how to fold it for the car, and put it in the car for me. Returning it was so simple. I also needed a better fitting orthopedic boot than urgent care gave me. They had many sizes in stock and helped me get the correct fit. I'm relieved to know about Independent Life Medical Supplies. They rent and sell many of the supplies I will need for my mothr-in-law's health care needs.

I had some quick questions about compression socks, which my doctor wanted me to try. I appreciated…read morethat the customer service agent was kind and helpful and answered all my questions. It was a very helpful experience that helped me understand better how the socks are supposed to fit.

Wow I never knew this place even existed! Came here to pick up and order for a dear friend and it…read morewas very nice to see that they have a place like this where you can come and pick up anything you need medical wise. A lot of different ones may not have insurance that cover these items and you can come her to get what you need instead of going to big box stores paying marked up overpriced prices. Stewart was so patient and kind helping all the customers one by one.

Great staff and they have everything. Hours are little tricky so make sure you check them before…read moregoing

Had a great experience with the technician who came out to fix our mobility chair. Arrived on…read moretime, promptly diagnosed the problem and was able to fix the issue while on site.

My experience with Complete Construction,its owner Mark Feinman and his associate Nassim Darrough…read morestarted extremely well, but then when a hospital white instead of a black set of stairlift rails for the 52 outdoor stairs from the sidewalk to my porch were delivered I thought it had taken a disastrous turn. But no, the problem was quickly and painlessly resolved, replacement black rails were installed, and since then service and maintenance from Complete Construction has been first class. I highly recommend Complete Construction, Mark Feinman and his associate Nassim Darrough, a superb team of experienced and trustworthy experts. Tom Clark, Piedmont, CA

You must ask for David!…read more I came in to drop off my broken electric scooter. I haven't turned it on for a year. When i tried to turn it on, it didn't work. David was the guy who helped me and did a diagnostic test with the battery. Gave me a reasonable price $60 to test, and inspect my scooter. He said everything is still good. But the battery is dead. David offered to get me a new battery off Amazon and didn't spike the price. Dude is pretty honest and helpful so thank you, David for helping me out.

Great service and fast! Absolutely affordable too! Great selection of parts and friendly staffread more

Incredible work by Mihir, Lauren, Pedro and the rest of the team. We had an urgent, custom request…read moreand they were able to last minute accommodate us right way. The chair lifts were installed professionally and efficiently. And they work great! Thanks again my family and I can't thank you enough !

We had a great experience with Golden Home Access. They installed a ramp to make it easier for my…read moreparents to get in and out of their home, and the entire process was handled thoughtfully from start to finish. The salesperson really listened to what we needed and offered solutions that went beyond our expectations. They even left us with a 3D rendering and an outline of the ramp so we could visualize it and get comfortable with how it would look before moving forward. Installation timing and cost were clear and reasonable, which made planning much easier. The technician arrived on time, worked efficiently, and was genuinely pleasant to have around. The ramp looks great and, more importantly, has made a big difference in my parents' day-to-day ease and safety. I would absolutely recommend Golden Home Access to anyone who needs a ramp or other accessibility improvements around their home.

Nick Castro from Home safety services came out to our house, and did a fabulous job of inserting…read moresome safety grab bars in the bathrooms. I didn't realize how much of a problem it was getting to be for me....stepping in and out of a tub/shower that we have in the guest bathroom. I was amazed today when I took a shower there and the grab bars were in the perfect position to help me get in and get out without a worry of slipping. I even utilized the bar to stabilize myself while toweling off. They are very sturdy and he managed to get them well-anchored into studs. I recommend Nick highly, it was a very pleasant experience from the beginning until the end, and I wouldn't hesitate to call him in the future if I need more help with safety!

We had an extremely positive experience working with the team. They were professional,…read moreknowledgeable, and took the time to understand our client's needs before recommending solutions. The installation process was smooth, communication was excellent, and the work was completed efficiently and with care. It's reassuring to work with a company that clearly prioritizes safety, independence, and treating clients with respect. We would highly recommend them to families looking for trusted home accessibility and safety solutions. We will be referring them, exclusively, to all those who are looking for DME supplies.

This company is a joke. Needed a scooter for a weeklong trip to San Francisco. The scooter was…read morescheduled to be delivered at 2:30 on Saturday. We get to the hotel and it is not there. Call the number and they say they can't get in touch with their warehouse, because we arrived a little late and would have to call back in the morning. Call back the next morning (must have the scooter that morning) and first they claim they do not deliver on Sundays, then they say they are trying to reach the driver from the day before, but he is at church. The driver then gets back to them and he says he delivered the scooter to the hotel on FRIDAY and said a rude woman told him to leave it in a banquet room. So we are on the phone with the delivery guy searching the hotel with the hotel engineer and the manager for a mystery scooter. Then another Scootaround employee calls me and says they are bringing another scooter to me. Fast forward a week later, we are leaving to fly home. I arrange for the scooter to be picked up at our hotel at 8 am. Getting on the plane at 10 and the hotel calls me because, you guessed it, they have not shown to pick it up. They literally cannot provide the service their company claims to provide.

The terms of the Scootaround contract places responsibility on the renter as to whether a scooter…read morewill fit a ship's cabin. Accordingly, I found out that the cabin doors on the Island Princess cruise ship open up to 23.5 inches. So, we specifically ordered their model C-2 electric wheelchair for my wife with a 16" seat and 21.5" overall width (which would give an inch of clearance on each side.) Instead, they delivered a model C-1 with 18" seat and 23.5 " overall width. So for our 16 day cruise we had to scrape the paint off the door jams and/or knock off the side panels of the chair every time we exited or entered our stateroom. We notified them from the ship via our travel agent who never got a return call from their "customer service" dept. No apology or acknowledgement of their error. No rebate/refund of any kind. No nothing.