2 years later and our upstairs floors are still in great shape…read more Arthur and team just did the downstairs as well, and it was awesome again. I would work with him again.

I reached out to Art Floor Covering after getting a couple of estimates. Their estimate is very…read morecompetitive and Arthur also responded very quickly. I wanted to see what color/kind of materials they offered and Arthur sent me pictures and information right away. Even though I ended up getting my own materials (LVP), he makes sure that I ordered enough materials for my project. They finished installed main floor and second floor in 5 days. I highly recommend their work! Thank you Arthur! :)

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

We were extremely pleased with the way Moises and team did our homes flooring. They helped remove…read moreold carpet and tile and replace it with SPC flooring very quickly. He also took care of removing-framing the staircase with matching color. I would definitely recommend Moises for any flooring or staircase related work.

I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

Needed to install new flooring in the bathrooms of our condo, which we are getting ready to be…read morelisted for sale. I created a Yelp project, and out of all the quotes we received, Abbey Carpet by Blossom Valley Interiors was the cheapest. I also liked that they came with sample flooring when they came by for the estimate appointment (they were the only ones that did). Coupled with an overall good Yelp rating, we decided to move forward with them. The job was completed quickly and they did a great job. I would recommend this business for any flooring needs.

I had used Roy for laying out hardwood flooring in my dining room and part of my hallway back in…read more2021; I just forgot to review. Had a very good experience with him and the team. They were prompt, came and laid down the wood to let it acclimate to the room and then installed it well. 5 years later, the flooring still looks great. Thanks Roy and team.

I had called several different companies regarding the repair/replacement of some damaged areas of…read morethe solid oak floor in my home built in 1958. Roy was the only one who had the supplies to do this job and he did it for a very reasonable price. Roy also completed the work in a timely manner. I would not hesitate to use Roy again and would recommend him to any family, friends or anyone who needs work done regarding wood flooring.

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

A week ago, I went to S & G Carpet and More, San Jose, preparing for my home floor upgrade from the…read moreexisting carpet area (around 1500 sqft) to hardwood floors. This Friday (August 14th) morning, a S & G employee named Mike was sent to my home as scheduled for a quotation. It turned out to be a very unpleasant experience for my wife and myself. Mike's poor knowledge level was exposed after I raised a few questions to him. That's fine as long as he could give us a quotation after his inspection and measurements. However, his answers to the two questions I asked him later really mattered. I believe that most homeowners care about these two questions as well when it comes to home carpet replacement or upgrade to hardwood floors. As my last question to Mike, I asked him if he could share some experience or the common practice with us on how they handled the situation when termite activities were found from the wood sub-floor right after the existing carpet was removed. I told him that if this happens in my case I need to spray Bora Care immediately for the treatment. But it requires 48 hours at least for the wood subfloor to dry out. Without delay, Mike replied to me that you need to remove all the carpet by yourself and do the termite inspection and treatment to get ready for us to come for the hardwood floor installation. I was stunned by his reply. At this moment (36 hours later), I still don't think that is what S & G requires its customers to do in advance. If He had no such experience, he could have told me that he would check with his colleagues and get back to me asap. Instead he gave me such an irresponsible solution which is totally unacceptable. This also further justified my 2nd to the last question to Mike - how S & G makes sure that the 3rd party subcontractor they'll send over to our home does a good job without quality issues as we expected? I raised this question not because I don't trust S & G as Mike pushed it back. As a consumer or homeowner, we don't know which subcontractor will be sent by S & G to us to implement the project, thus there is no way for us to check their performance records through Yelp and/or Google reviews. If a subcontractor with Mike's performance level is assigned, our floor upgrade project could run into troubles. At that time who will take the responsibility, the subcontractor or S & G? Of course, S & G won't be my choice anymore. One last thing to complain about, at the tail end, Mike spoke with someone on the phone and then went upstairs again without letting us know while both of us were downstairs. Later we found out that he cut and lifted the existing carpet at a corner upstairs.

Had a really good experience with Elephant Floors…read more From the start, they were easy to communicate with and helped me choose the right materials without trying to upsell anything. They explained everything clearly, which I appreciated. The work turned out great clean, even, and you can tell they know what they're doing. Everything was finished on time, no delays or surprises. The crew was respectful and kept everything clean, which definitely matters. Overall, a solid company. I'd definitely recommend them if you're looking to get your flooring done.

We used Elephant Floors in 2020 - Recently started working on a new project, went to look them up…read moreto use again. Realized we never left a review! They did a phenomenal job. Floors were pre-finished bamboo installed by the previous owner - badly. They had nail holes, gaps, etc.. Thankfully, they were solid wood. The Elephant Floors team was able to sand them and fill the holes and gaps, and they looked awesome after refinishing! They also replaced all the trim afterwards with white painted pine (per request.) Completely happy - price was competitive, quality great. Will totally use them again in the future!

Did a fantastic job in my restaurant. Everything was perfect. Using him again. Best price also…read more REMY

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

I feel that I owe other home owners to provide a overview of what my family and I experienced with…read moreFloor Coverings International of West Santa Clara and our home in San Carlos. Our experience started with Phillip to replace the existing flooring in our home due to a flood. The initial issue came once we signed the contract and paid the 50% deposit, unexpectedly the flooring we were told we were getting was out of stock and would take weeks to order so we went with a backup option. From there, issues we were told that would not be a problem, such as replacement in the master closet, which we came up with a solution for, to underbidding the work and saying there was more than he/they expected became a constant trend. After the floor was installed, our walls had a fair amount of damage from the demo of the prior floor which we ended up paying the majority of the cost for while FCI chipped in. We had a large bump in the middle of our kitchen that stemmed from incorrect prep work and also a board that had no nails in it which was replaced. We had railing that were bent and incorrectly installed that had to be fixed and eventually were. We had stairs that were cracking at the joints and that needed to be fixed and eventually were. We still to this day, per the photos below, missing stair covers and uneven installation in areas. Also, our stairs creek on three of them which we did not have an issue with before. After this most horrific and lengthy experience with FCI, I would strongly consider other options that might be out there for you and your family.

I'm very happy with my new flooring so far not any issues with it,happy new years and hopefully…read moreeverything goes well for everyone