AGS was recommended to me by our Realtor. I am extremely satisfied with their service and would…read moredefinitely like to recommend them. 1) Melanie (client servicing) was very prompt in responding. Even though I got back to her after couple of months, she honored the estimate that she had given to me earlier. She even went out of her way to get me in touch with a contractor to help prep the existing cabinets before installing the granite countertops. 2) The guys from AGS were all very good and extremely polite. They put drop cloths on the floor and made sure to clean up any messes before they left. 3) I was a bit unsure of how AGS would be after reading their Yelp reviews (since I had placed the order before reading the reviews). But I have to say that they did not disappoint me at all in terms of pricing and services. 4) Last but not the least, their store has two big cats. They steal away all the show and are super adorable.

My home contractor from Total Confidence Home Improvement recommended Advanced Granite Solutions…read morewhen I was looking for a vanity countertop for my master bathroom renovation. It was an easy process and I trusted AGS from the start. They have a large showroom of slabs of granite, quartz, etc. Who knew there were so many shades of white? About a week after ordering, Luke made a home visit to measure the vanity, etc. In no time, the countertop was ready to be installed. The work crew arrived and got right to work. I was shocked that they were so fast and efficient. Everyone from the front desk to the installers were professional and kind. I highly recommend AGS.

Our tile installer recommended Master Shower Doors in Newark, DE. I looked at some reviews and I…read morehave to admit I had some reservations, but decided to go ahead since I highly respected the opinion of our tile installer. They did an amazing job! Wow! Stephanie was very knowledgeable and helped us choose our shower doors and hardware with confidence. Ron quickly came out and measured the shower stall. The installers were neat, courteous and professional. We were pleasantly surprised how quickly the doors arrived and how swiftly the installers put them in. It couldn't have been a more pleasant experience. I highly recommend them.

This company is a complete disaster--unorganized, unprofessional, and clearly unqualified. They…read morecame to our home twice just to measure our shower, promising a flawless fit and that the glass would arrive in two weeks. Fast-forward three and a half weeks, they finally show up only to realize their 300-pound sheet of glass couldn't make it up the stairs. Why? They only measured the bathroom--never considered how they'd get the glass inside. After struggling to haul it up the stairs, they left, came back the next day, and failed again. By the third attempt, they promised to order a new sheet directly from the manufacturer, but after an extra week with no update, I started calling. No answer, no returned calls. I finally had to drive down to their office, and when I called from the parking lot, I watched as the phone rang out--then walked in to find multiple employees sitting around doing nothing. They claimed they'd been meaning to reach out but hadn't called my contractor back, either. Now, we're on their fourth attempt, and I've missed work five times waiting on them. They still don't know where the glass is or when they'll actually install it. Like we're supposed to have no jobs or lives. Then, on the morning of their supposed final attempt, I spoke to Jeanne, the owner. After messing up this job four times, she tells me she's "done coming out of pocket" for their incompetence. She had already decided to refund my money--and then hung up on me. After a month and a half of this circus and five no-show appointments, she just decides to bail and leave me hanging. Jeanne has to be one of the most disrespectful business owners I've ever encountered. Not only was their scheduling and communication a total joke, but they sent people who weren't even capable of handling the installation. For this company to ghost me for two months and then cancel the job outright is beyond outrageous. My contractor and I are both African American, and while I didn't want to believe that was a factor, after dealing with this company, I'm not so sure. Since moving back into a marginalized community, I've seen this attitude more than once--people assume there's a lack of knowledge or professionalism on our end. But here's the reality: I own a business myself, and I can assure you this level of incompetence and blatant disrespect is unacceptable. They talk like they're professionals, but it's all smoke and mirrors. Avoid this company at all costs.