Beautiful hotel, beautiful room. Lake and church view, white marble bathroom. Great service, fast…read morecheck in. Room upgrade, early check in and late checkout, free buffet breakfast, center of town. Highly recommend.

Go to The Nest - rooftop bar. Gorgeous views of Lake Zurich…read moreand nearby buildings. Drink options for everyone, food was delish.

Absolutely amazing stay at the Park Hyatt Zurich. As we were walking up (not even inside the hotel…read moreyet), staff came running out offering help with our bags! Checkin was amazing with Filipe who offered dinner recommendations and directions. Our room was fantastic. Very clean, spacious comfortable king bed. Room has high end toiletries, frig. Breakfast service just blew us away. Looking forward to our next stay here.

EDIT: to add insult to injury, we just checked out and the front staff had ZERO notes about Alex…read morecomping our food/drink the first night ‍. The lack of communication and follow through has been an absolute nightmare. Let me start off by saying: we are longtime, loyal Hyatt guests and typically do not stay with other brands unless a Hyatt is unavailable. With that being said, we are very familiar with Hyatt properties and their service standards. However, this was our very first stay at a "Park" Hyatt (and we had saved almost all of our points for), and given the brand's reputation for elevated service, dining, and accommodations, our expectations were understandably high. The week prior we had actually stayed at a Hyatt Regency (considered "lower" than a park Hyatt) in Amsterdam--which exceeded our expectations--making this experience even more disappointing by comparison. Upon arrival, we were greeted by a bellhop and offered water while waiting to check in. The lobby was particularly stunning as it had a huge, non-artificial Christmas tree in the middle of the room. Check-in took longer than usual, and we were asked to wait in the hotel restaurant. After some time, a staff member who appeared to be a manager encouraged us to order whatever we wanted, stating it would be complimentary (never a good sign as it usually means they are conditioning you for some bad news). Shortly after, we were informed that the suite we had booked using 120,000 points was deemed insufficient for our family of five and that we would need to pay an additional $900 per night to be moved into a larger room against our will. Since the front desk had already issued key cards to the original suite, I went up to take a peek. Based on my observation, it was more than enough space for our family, particularly given that our children are young and require minimal space. However, after spending over an hour waiting and hoping to salvage the remainder of our evening, we reluctantly agreed to the upgrade--an additional $2,700 total--despite having already redeemed a significant number of points for what we believed was a suitable accommodation. The following morning, we went downstairs for breakfast and then returned upstairs to prepare for the day. When we made it up to our room, housekeeping greeted us and asked that we not enter, stating they had just begun turndown service. I let them know that our plans for the day could not meet that request and we would only need about 20 minutes in the room to brush teeth etc. They stated their request...again. We found this extremely unusual and uncomfortable, as we have never before been told we could not access our own hotel room. We proceeded to move into our room. When we entered the space, we found it partially turned down, which was expected and not an issue at all. However, one of the beds was visibly soiled. This was both surprising and concerning. Regardless of room category, this is not something we would expect at any Hyatt property--particularly after paying an additional $900 per night for the forced upgrade. Overall, this stay was disappointing and fell short of the service, cleanliness, and value we associate with both Hyatt and the Park Hyatt brand specifically. I would encourage future guests to explore other properties for a better bang for their buck. Based on our experience, this location did not meet the standards we have consistently experienced at other Hyatt properties worldwide.

This hotel is very close to city center shopping area we stumbled on it after doing some after…read moreshopping. Nice place for lunch!!! We all loved the live music and everything about this place was classy. The waitstaff offered excellent service, I would definitely recommend!!

Just an FYI, hotel is apart of Marriot Bonvoy group now. So the reviews in the past were apart of…read moreSheraton and it seems like since Marriot took over and renovated this hotel is fantastic. The front desk recognized I was a Marriot member right away and for my loyalty, they upgraded me to a bigger room for my 3 night stay. They also provide a welcome drink of your choice when you check in (water, wine, beer, juice). The hotel is less than a 3 minute walk to Lake Zurich. The tram/train station to take you around Zurich are less than an 8 minute walk and you have multiple tram/train station options. Konstantin was a pleasure to work with and always made sure we were taken care of during our trip. Only thing I wish they had was a fitness are, but I was also on vacation. So who really cares about working out during vacation?

We had a wonderful stay at the Ambassador Hotel in Zurich. It's a beautiful boutique property with…read moreso many thoughtful touches that made our visit feel special. The robes, slippers, and in-room coffee were all great, and we were surprised with champagne and chocolates for our anniversary, which was a memorable gesture. The blackout blinds that closed by remote were a small but luxurious detail, and the front desk staff were welcoming throughout our stay. We really enjoyed the restaurant, SILK, located in the lobby. It's a cozy, romantic spot with soft lighting and excellent service. Our first dinner there was delicious ~ we had octopus, fish, and glasses of Chardonnay that paired perfectly. We returned on Sunday for a light meal of cheese, wine, and salad. The location is quiet and peaceful, away from the busy Old Town but very convenient to the beautiful walkway along the Lake. The rooftop terrace was a highlight with stunning sunset views. We would definitely stay here again!

Very nice upscale boutique vibe located across the street from the Opera House, walking distance of…read moreGrossmünster and Fraumünster, only a few block from the Opernhaus tram stop and Stadelhofen train station that each you access to most of the city, and depending on your mood for food - there are upscale restaurants or fast food. I booked it as a Hilton Honors member and was first skeptical, as I didn't know much about it but this place went BEYOND my expectations in every way. The hotel was immaculate, staff were all very friendly, and the rooms felt like an upscale apartment and not even a hotel. Each floor is also themed with a different region of the world, such as France, Asia, England, etc, which was cool and it was done in a very tasteful way. Good quality amenities in the rooms and our room even came with robes - I was living my best wannabe luxurious European life!

Hotel St. George's - Zürich…read more This small, three story boutique hotel located centrally in downtown Zürich, with accommodating staff. I walked to this hotel from "HB Train Station," when I first arrived in Zürich. I wanted to explore by foot streets of Zürich. When I walked in, I really enjoyed the lobby (I forgot to take pics ). It offers a touch of historic elegance. Lobby area also leads to their own restaurant area. Breakfast can be purchased separately at the restaurant or at the time of booking. Once the friendly front desk lady finished accommodating a guest before me, she invited me to sit at the comfortable furniture by her desk, to check in. As she assisted me to check in, at some point in our conversation, I mentioned that I forgot my universal outlet adapter. She said, "I do have one extra I can give you for 10 Swiss Francs." It was her personal one. I felt bad she was giving up hers, but I was so grateful. "Thank you for offering me one, yes I will take it. I researched that it would cost 30+ Swiss Francs at a store." It was a wonderful first impression of the friendly and welcoming staff. Once I received my key, another staff member guided me to elevator and up to my room. The room was fairly small with a small bed, and personal sink, but for solo traveler, it's perfect. (All other hotels were more expensive and further away from downtown). You do share toilet and shower with other guests. Each of the three floors, offers few toilet rooms and shower rooms. At first, I was a bit concerned since I've never stayed in hotel with this type of arrangement. But, honestly, it was not an inconvenience in any way. I never had to wait for other guests. I had a balcony that I walked out every morning and enjoyed the beautiful weather. Every night, I propped my window open, fell asleep and enjoyed waking up each morning to chirping birds. Overall I would recommend this hotel and look forward returning.

Fantastic! Check in…read morewent smoothly. Explained everything very well. Staff was friendly and welcoming and answered all my questions. The hotel itself and room was extremely clean. The bathroom and shower were very clean as well. I was a tad nervous sharing a bathroom/shower with others, but didn't notice a difference really. Never had to wait for either. I did get breakfast one morning and it's a buffet style of typical European foods. Eggs, breads, jams, cheeses, cold cuts, muesli, cereal, and yogurt. Delicious. With tea, coffee, juice, and water. I wish I would have gotten it the whole stay. I would definitely recommend this establishment. Especially for the price and location. Close to train station and many restaurants and sites.

This review is a bit late, I was visiting a few months ago, but the overall impression I still have…read moreis that this is a fantastic Marriott. Located in a really well situated area of Zürich. We stayed for two nights and we had an exceptional view from the hotel room window. Our room was very nice with a big bed and lounging couch and nice bathroom. The hotel is in a perfect place for walking around the city. We could walk outside and directly to the river, that was so pleasant. We noticed the locals were jumping into the river to swim so we decided to do the same. It was brisk and refreshing!!! I overall loved visiting Zürich, it's a really cool city, and staying here was just part of that enjoyment. The Thai restaurant White Elephant was delicious and so awesome to have in the hotel.

Great customer service from greeting you as you walk in to the reservation desk. So warm and…read morefriendly. Hotel service was fantastic. The White Elephant was fantastic and is located in the hotel. Elevators are fast and our room has a lovely view. Great value in my opinion.

Awesome team. Industrial vibe since it used to be a brewery. Access to sauna and baths is a huge…read moreplus. Its.not free there's a fee. Buffet.breakfast is adequate. Not near the tourists area so just keep that in mind

Their thermal bath and spa is something to take advantage of while in Zurich. I stopped at B2…read moreBoutique + Spa after being a week in Europe and this was just what I needed to re-cool in the middle of the trip. Everyone is very polite here. You do have to pay to use the lockers (2 francs, given back to you when you leave), for the robes, and towels etc. I do like that once you check in, you get a bracelet that you can scan to utilize the facilities, as well as charge your expenses to - including the cafeteria! My favorite spot had to be the rooftop pool. It's a gorgeous view and very relaxing. I would love to find a place like this back home. Not super crowded on a weekday, and definitely a hit with couples. They do not allow phones here, but I still managed to snap a picture or two of myself on the roof and in the spa. Staff will call you out if they see your phone but there were also plenty of people snapping photos when no one was looking. It does seem pretty invasive in this serene environment, but they can't blame you for wanting to capture the beauty! The thermal baths and the steam rooms smell of lavender and other herbs. It is really a great place to renew your energy! Loved coming here and would definitely come back.

Restaurant experience and food was impeccable! You have to go upstairs to get to restaurant and…read morefront desk reception staff was not friendly or helpful when I asked them about reservations. Restaurant staff was memorable! I had the rock lobster salad half order of scallops and risotto and the house special strawberry dessert. Amazing and I would go back! It was a relief to have a civilized dinner with linens.

For my 100th review, I wanted to pick a special place…read more When I was in Zurich, I was extremely fortunate to stay at Hotel Savoy for two days. From the fabulous restaurant, to the great size of the suites and the meeting rooms, you can find everything here. This ranks amongst the best hotels I have ever stayed in. The hotel is very reminiscent of the Belle Époque era in Europe. Class. Pure class.

Terrible unfriendly service. Piano bar but no piano for more than 1/2 hour but charged…read moreentertainment price, 10 francs for a small ginger ale.

No wonder bier they call it Splendid! It's a quaint, elegant, but not fussy, piano bar... WITH A…read moreREAL PIANO!!!--not some electric keyboard--Piano player was awesome and played a great variety of music, like Billy Joel, john Lennon, jimmy Buffet, some old jazz and a little Broadway.... Loved it.