Anyone here was top notch and everything ran like clockwork. Very impressive set up for my hubby's…read moreshoulder surgery. Their operation runs like a well oiled machine. I highly recommend Dr. Asan he is very meticulous and caring for his patients.

Today my twins went in for their flu shots, and to our surprise, their nurse was Ms. Laura the same…read morewonderful nurse who's cared for them since they were babies was present. I immediately felt relieved because I knew this wouldn't be an easy visit. Ms. Laura was as patient and kind as ever, taking her time to explain everything while my son put on quite the show. Thanks to her calm and gentle approach, he eventually let her give the shot and later told me he did so well because "that nurse was so nice." She then talked my daughter through her turn with the same care and reassurance. I just wanted to share how grateful we are, and how lucky you are to have such an extraordinary, compassionate nurse on your team.

I have been a patient of Dr. Sassetti's since moving to OP in 2011. She is a wonderful doctor -…read morevery attentive, patient, and positive in her approach to medicine. She listens to all questions and concerns during office visits, makes you feel very comfortable, and is quick to follow up on test/lab results via the practice's Patient Portal - which is incredibly convenient. The office staff is wonderful and they have easy electronic Rx submission to your preferred pharmacy as well. Overall, I have been very pleased with my experiences at Lake Street Family Physicians and Dr. Sassetti. If you're in the area and looking for a Primary Care Physician, look no further.

She's been our family doctor for over a decade and I still pinch myself that we got so lucky…read more This practice is attentive, smart, honest, and excellent at what they do. They check on ill patients with follow-up phone calls, make excellent referrals, and treat patients with respect and care. They have late in the day hours and weekend hours. Because it is a small, independent practice, I've had some issues with getting an on-call response after hours. Dr. Sassetti herself is loved by my whole family. She's warm, interested, straight up with what's going on, and seems to remember and care about each of us. She's on point with recent findings, practical about treatments and an outstanding diagnostician.

Nice Doctor Listens to your concerns…read moreI will return and recommend this doctor Easy access

kind and attentive sstaff especially mattie the doctor…read more offered several treatments for my condition

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Stephanie took great care of me. I came in for a tetanus booster and thats what i got. She examined…read moremy cuts and scrapes, and gave me good advice. No nonsense, in and out.

Dr Wilson is a very compassionate and thorough neurologist. His new staff members are very kind and…read morewent above and beyond to help my father-n-law who has dementia. Highly recommend!!

Very thorough. Did not use medical terminology, made sure u understood the procedures. Did not…read morehave to speak with a nurse or assistant. Spoke with directly. Very personable. Also followed up post surgery. I would defiantly recommend

This Dr. performed uneccessary sinus surgery on me a few years ago …read more This was confirmed by my MRI. She nicked an artery in several places and refused to repair it leaving me with blood in my lungs. I had to have several blood transfusions and had the artery ligated at another hospital. The bleeding starting the same day she pulled out the gauze packing yet she said she could not help me and to go see my primary because the bleeding had nothing to do with the surgery she performed. The bleeding artery was the main sinus artery... She deserves to be sued and jailed. I almost lost my life and have delt with severe trauma from this. I spent 9 days in ICU.... She is lucky I am not the suing type although I contemplate it often.

he is my doctor for a long time and is very good and thorough. even though he tends to be very busy…read moreand the waiting room is always packed, he always remembers me and takes care of my needs. I do think if you have many many health problems to discuss you need to tell them when making the appointment because there is no way he can talk for long periods of time due to the wait. He is a good doctor.

This clinic is terrible. When I arrived, the woman at the front desk closed the tinted windows…read morewithout saying anything. Then, I could see her eating and looking at me through the windows. After about 5 minutes of me standing there, she eventually opened the window and asked what I wanted. I told her I was a new patient, signed in, filled out my paperwork and waited to be called. I was called in to get my vitals taken and was surprised at the lack of privacy. The area where I was getting my vitals taken is not a room nor is closed off so other patients were just passing by staring as they went in and out to the bathroom. The nurse took me to a room and on the way stopped to talk to a patient and left me at the patient's door while discussing his issues out loud. It was awkward and uncomfortable so I moved further along the hall, away from the door. In the room, I waited for the doctor but instead an intern showed up first. She was very nice but she wasn't too sure of what to do. The doctor eventually came in and was not very polite. He hardly let me speak, always interrupting me mid-sentence. I was told they would give me a strep test to see if I had strep throat. The doctor and intern left and the nurse came back in and took my strep test without changing the gloves she had worn to take my vitals and to take another woman's strep test. I was asked to wait so they could get the results of the test. I waited, and waited, and eventually fell asleep and woke up and still no one had come back. I'm sure at least 30 minutes passed at which point I stepped out of the room to look for someone and found the doctor, nurses and interns eating at the reception and I was the only patient left. They forgot I was there and when they saw me the intern said: oh she has a question. I said, "no, no one came back, they told me to wait." The doctor simply said "sorry" and said I didn't have strep but he was going to give me antibiotics anyway. He gave no indications as to how to take the medication so I asked. The nurse then asked "when I wanted to come back." I said I didn't know since the doctor didn't say I had to come back, so she said, "okay we will schedule you for a month." I asked about a referral the doctor said he'd give me to see a podiatrist and she didn't even know about it because the doctor didn't write it in my chart. I happened to run into the doctor on my way out and asked him if I had to come back and he said yes, in two weeks, at which point I had to go back and change my appointment. I asked what the earliest appointment was and was told I could get scheduled at 10am any day but that the doctor didn't usually show up until 11am, so I'm not sure why they even schedule appointments an hour before the doctor is there. After weeks of waiting to hear back about my referral, I went back to ask. At the window, in front of other patients the receptionist asked, why do you need a referral for a podiatrist, are you diabetic?" I am not diabetic but even if I were, what bothers me is that there is no patient privacy whatsoever. I was told that there was no record of a referral request and then was told that it was filed but they hadn't heard back. Almost two months after my initial appointment I still had not heard back and did not ever hear back. This place lacks professionalism and they don't treat patients with respect. I ended up calling my insurance to switch my primary care physician.

I appreciated all the great reviews of Dr. Boyd and after weeks and weeks of trying to find a…read moredoctor I think I can trust, they helped me decide she was the doctor for me. So I called for an appointment and was told she could see me on August 18 (today is July 2). I have prescriptions that have to be monitored and maintained, and I also have a very painful issues with my arm. I don't think either can wait for August 18. They are two separate appointments and they won't combine them: one is "to establish care" and the other is an illness visit. Once I see her as a "wellness visit" on August 18, I would be able to "get in quicker" to see her in the future. For now, if I'd like to be seen and monitored by "someone else" who has more availability in their schedule I could do that. Well, I've had a terrible experience with a doctor in Chicago that left me with ongoing medical issues that could have been prevented. So I did my research and selected someone I felt I could trust. I was so very lucky to have that in New Orleans (from where I just moved) and I just wanted that again. I don't really want to see "someone else" that I don't know anything about and waiting 6+ weeks to see a doctor I researched heavily. So while I can't really rate Dr. Boyd herself, this is a warning to those who are looking for a doctor: even though her site says she is accepting new patients, I don't think she really has time for them. Be sure you can wait six weeks before seeing her if you choose her. I get why she's busy -- she's good. But why advertise that you're accepting new patients when you really don't have time for someone who needs you?

Dr. Boyd is AMAZING. She's warm, but professional. She takes her time with her patients, and it's…read moreobvious that she cares very deeply for those in her care. Truth be told, I prefer younger, female, Family Docs (as opposed to Internal Medicine) - just as personal preference - but she's absolutely lovely. Kind. Attentive. Concerned. All the things you want in a GP. Oh - and one last thing: At my previous practice, there would be a HUGE wait - I mean, HOURS. (But heaven forbid you be more than 10 minutes late...they would cancel your appointment.) Not so with Dr. Boyd. I never feel rushed, either. She's genuinely a good MD. Seriously.