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Battle Mtn Bp

5.0 (1 review)

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8 years ago

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Walgreens

Walgreens

3.0(8 reviews)
47.3 mi
$

The pharmacy staff were rude and dismissive. I have transferred my prescriptions to another…read morepharmacy.

Sundance is my 6 year old lab, He was born with birth defects (no eyes) and has epilepsy …read more I get the most from my Good RX coupon at Walgreens for his meds so I've shopped at the Mountain View store for a while now. It's been a struggle the past 7-8 months to get the prescriptions from the vet. Vet sends them and the pharmacy claims to never have gotten the fax. So I have to call the vet again and have it resent. Then double check that they have the new prescription. That's a management issue that needs to be fixed. It's medicine for christ sakes! A couple days ago I used the Walgreen's App to order his last remaining refill. He has to go see Doc for blood tests before he can have more. I got confirmation on the App and a text that my order was ready to pick. Today Saturday March 1, 2025 at 8AM ( I was second in line when it opened) , I went to the drive up window and a young African American woman looked it up on her computer and said we don't have a refill for you. I showed her both confirmations on my phone and she just continued to say we never had a refill for that medicine, She even suggested I was at the wrong Walgreens . She didn't even go look for the pill bottle. She is totally incompetent and her manager needs to take care of that! Unbelievable... I left and came home and got the bottle and took it to the Walgreens pharmacy on Mt Rushmore road and that lady looked it up and said its ready to pick up on Mountain View, I said I know but she won't give me his medicine. I asked her if she can transfer it to this store so he can have his meds. She called over to Mountain View and transferred us to the Mount Rushmore store. It will be ready in a couple hours she said.

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Walgreens
Walgreens
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Battle Mtn Bp - convenience - Updated May 2026

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