I came here because I needed a battery for my car key fob. I walked to the counter and was helped…read moreimmediately. I handed the associate my keys, explaining I needed a new battery in my key fob. She asked, "Would you like a one-time battery for $11.99, or a lifetime battery for $19.99?" I thought about it for a second. I only needed one battery. But if I would ever need a second, it makes sense to get the lifetime battery instead of paying for two at $11.99 each. So I chose the lifetime battery. The associate took my fob into the back room to change my battery. I blinked, and she was back! Seriously, it only took about 30 seconds to change out my battery. It, surprisingly, took longer to ring me up than it took for the actual service. I can definitely recommend this place. Fair prices, friendly service and super fast.

I priced a battery online but that would has come without being charged so I bought one locally…read moreeven though it wasn't double the price because they offer a battery "ready to install". When I picked it up the counter rep told me it wasn't charged. I let home know I didn't have a way to charge it, instead of offering to charge it, he told me I needed to buy a battery charger. I declined. I'm all about buying local but when there's zero customer service that goes with it, I'm out. Zero starts would be a better rating

Great customer service at this location. They explain options for different batteries when I have…read morequestions. I had my tempered phone screen replaced and it was done quickly and done well. Really like the lifetime battery payment option.

What a miserable experience. We are on the third try of replacing my screen. They don't answer…read moretheir phone give misleading info and are incompetent in their repairs. Do not use them.

Ted was extremely busy as the store was understaffed. He still took the time too replace my brake…read morelights. He was literally running around, helping me out. Very courteous as well. Great service.

My friend came into town so we decided to do lunch near Oconomowoc…read more He had an appointment at 2:30P and it was 1:30p when I noticed his headlight was out on his 2013 ATS. I stopped into O'Reillys and told ROB what part , year , make ,model etc. and he starts rolling out his upsale spiel . I told him the stock bulbs would be fine (9012s) but he kept going with how the other bulbs have that cool blue color for only a few more dollars. At which time I told him I am in a hurry so just want to get the stock replacements if he has those in stock, which he did. I then notified him that I have a commercial account with his store and he failed to find it after typing for what seemed too long a time and started asking more questions. I told him simply to run it thru as a retail sale so I could get back to my friends car and install them before he went to his appointment. Rob then stopped, looked me in the eye, and said Thats not MY problem. He then completed the sale handed me the receipt and said there you go , and stood there like all I was there for was to give him my money. I said , what about the bulbs... and he snapped out of a daze and walked over to grab the bulbs while telling me that he was distracted by how rude I was. I took the bulbs and while walking out asked his name , which he replied I'm the manager and my name is ROB.

I have been buying batteries from Challenger since the 60's. What a great place. The 2 guys that…read morerun this business have more knowledge about batteries than anyone I have ever talked to. They love to tell stories. When I go there I set aside at least 2 hours of my time. It is well worth it. Tim Dietrich Sussex Wis

Consistently good service and value. I don't have to price around that I'm getting the best price…read more Peace of mind that they aren't trying to sell you anything you don't need. If you need an automobile battery in Waukesha, this is the place to go.

Very helpful and knowledgeable staff. I could have been served and out, but the kind of place I had…read moreto check out. I will use this convenient store again. Oh 4 Stars, I rarely if ever give 5 stars.

Shame on this location because on my last visit I brought my watch in for a battery replacement…read morelike I always do and my watch works as good as new. This was years ago and on that visit I left with a non working watch which surprised me because a battery replacement always brought it back to life. The guy who helped me came back after a few minutes and informed me that after two good batteries were tried the watch is basically junk because a new battery didn't make my watch function anymore. Well I threw it in my junk drawer and forgot about for years after buying a replacement watch, fast forward years later and my atomic watch which doesn't have a battery actually stopped working. Before I replaced my current watch I remember my old watch and thought how about a second opinion and I went to the Hales Coroners location and after 5 minutes the guy handed me my supposed junk watch working perfectly with a new battery, WTF BS is going on at this location and why would you completely lie to a customer or maybe he thought he could get my watch thinking just throw it away for me if it's junk. I'm completely on the fence about ever using this company again and just going to a jewelry store like I have done in the past. This is seriously a stain on the batteries plus brand and shame on them.

Great location. Was impressed with the quality of service I received over the phone and in person…read more This trip I was looking to recycle lithium ion batteries, and they were very knowledgeable about what they could and couldn't recycle. Super helpful and I am very appreciative, would definitely recommend this spot for your battery, bulb, and e-cycling needs!

Warranty sucks. They won't honor warranty. Last battery I ever purchase from them. Go to farm&fleet…read moresave yourself the hassle if the battery dies during warranty period.

Great guys great service quick to change battery out. Best battery around. I would recommend them…read morefor sure

We had two batteries that were just a few years old and would not hold a charge. The owner…read moreunderstood our predicament and he sold us two new batteries at a pro-rated cost. Very happy and satisfied.

Nothing is worse than having your car battery die on a cold 12 degree day. Fortunately with these…read moreguys I really don't have to worry about this. Why can't car batteries just die on days when it's a balmy 78 degrees? Anyways, I have a 2007 Corolla that still had it's original battery. I guess seven years is a good run on a car I barely use, but anyways I got a jump and rolled it here. I've been getting batteries here since I started driving. The quality of the batteries and the service is second to none. Well, I did get a weird look from the service man when I didn't know certain specifications- "How many liters is your engine?" -"I don't know, it's the small one" "You don't know the size of your engine?!?" I'm sorry, but cars are the least interesting on this planet to me. If there were more options for cheaper mass transit in this city or bike riding was safer, I wouldn't even drive. Unfortunately I have to, so as long as it starts, moves where I want it to and has gas, lights and wipers I could really care less. But he was nice enough to head out with me, get the engine size and tell me the options. The cheaper was $89 and the more expensive was $109. Just for the hell of it, I got the more expensive one this time around to see if I notice a difference with a hundred more "cold cranking amps" and I have to say that this car starts better in the cold now than my newer Camry. I've never had any issues with a Remy battery, but the 3 year warranty still makes me feel good about spending that much on a battery. And they're quick. I walked in at 11:50 AM, waited behind someone else for a minute, was promptly helped, slightly insulted (it's all good though), checked my engine, was told the difference between battery options, paid for a new battery, signed whatever and he slapped it in no problem and I was back on the road at 12:02 PM. I will never go anywhere else for a car battery.

Great service. Quick response and very helpful! Even remembered me when I came back to drop off my…read moreold battery.

Had a battery replaced in under an hour. Dropped it off, went shopping and picked it up, easy…read morepeasy. Friendly and helpful staff that know what they are doing. I highly recommend this location.

It's okay, but BP needs to work on their data base. I thought the extra charge for a forever…read morebattery replacement on my car key fob was a good idea when I got it, but sometimes stores can tell, other times like at this one they can't seem to figure it out. They were friendly about it, but it was a little inconvenient.