I stopped here to get a replacement battery for my old Samsung smart phone. The store is setup…read morewhere you can look for yourself the type of battery you need. The batteries did not have the model/phone replacement brand listed on them so you if you did not have your battery with you, you wasted your time. The customer service rep was with a customer, so she didn't see me arrive(I assume). I did get help finding the model that I needed and the battery had a lifetime guarantee replacement. I just were there were more options to choose from (in regards to price). The battery was $39.05 plus tax so, for quality I recommend this location. As for my phone, I will be keeping it at least another two years! I will check if they have computer laptop batteries next ;)

I got my battery in my iPhone 6s replaced here and after being changed my screen had a red tint…read moreburned into it after another company was very negligent leaving the red film on the screen. They took my phone apart for me and removed the film. Unfortunately removing the film didn't help, but they were willing to give me a hand in trying to correct the error for free. Also they gave me a military discount and thanked me for my service. I highly recommend this specific location for customer service alone!

The bases or foundation for this company is great HOWEVER....Poor communication can possibly ruin…read moreany business. Set up service twice in one day for the Memphis area and was cancelled twice 1 hour before each appt time --- VIA EMAIL//TEXT The website is very user friendly but having a program or algorithm do your work not even 1 personal contact can give a false sense of relief to a consumer. I'd loved to see what this networking business can flourish into because this is a good or well needed service due to high demand on small tech repairs Word of advice ** don't offer a service you don't have or can project the manpower to accommodate your potential clients the cities you claim to provide "we come to you" type are too well populated to cancel or not find techs in an untimely manner.

I found this company online, and I loved the concept of the tech coming to my fire station and…read morefixing my screen. The online set up for the appointment was simple and the tech texted me really quickly. It all seemed great, until the tech didn't pay attention to my actual reservation I'd made by the company website, and told me it was "too early, and could I come by his shop." I wanted to use this company because of the convenience of being able to meet the tech at my house after a 24 hour shift, get my phone fixed, and go to bed. He was extremely unprofessional. So I emailed customer support about this issue, and they told me basically to get over it. This shows me this company clearly does not care about its employees upholding the work ethic and policies the company advertises. I will not give this company my money, and will be posting all over social media.

The people there are so professional and excellent customer service. They listen to what you tell…read morethem and get right on it. I drop my MacBook off to be updated and it only took an day before they call me to pick it up. Fast service and very knowledgeable too. Definitely worth going back if I have any problems with my Apple products. Plus they are Apple certified. Thank you guys for the great and fast service.

Poor service. In effective repairs. So bad that Apple assumed the responsibility for Tates sub…read morepar "work" and is fixing the mistakes at no cost. We lost over nearly $500 to Tate for services NOT rendered. Consumer BEWARE.

I'm here the week before Christmas to activate a new phone my son purchased himself. There are…read morethree people ahead of us, and ONE employee on the entire store floor. HOW???? ***15 minutes elapse*** An elderly man wants to use cash to pay for his phone in cash. He must pay $10 on a credit or debit card, and doesn't know if his card works anymore, because he doesn't use it. Now he wants to know if they'll take a check. ***10 more minutes elapse*** I'm seriously considering driving across town to East Memphis for a real (not Victra) Verizon. ***door swings***

Associates are friendly and extremely knowledgeable. My transaction was a breeze and my new iPhone…read moreX is awesome. Very satisfied with my experience. Cases are reasonably priced and they have all the new and innovative accessories. Can't remember the ladies name that helped me, but she was super good at her job. I will step in again one day and update my review and mention her name.

Garbage batteries one month out of warrenty and 80 bucks to replace.the had to test it for two day…read morehad to make two trips for a total of 50 miles that could have told me that on the phone or when I was there.i will never use one again!! Garbage product and garbage service.

After searching several places for a good battery for a good value. I came to this page and was…read moreonly there 10 minutes left with a battery under 100 after taxes. Every where else u any including Walmart would have charged more and it took me longer at the other places just to get quoted than it took at interstate to get quoted and serviced. Highly recommended!

The people who work here seem to be fairly competent. However, customer service can be spotty, as…read morethe workers tend to favor helping their friends first. Also, socializing out in the parking lot seems to be a thing here with some of the employees.

Worst experience ever in an auto parts store. Came in with a dead battery and was greeted by an…read moreextremely rude employee who said to me, and i quote, "yeah" instead of can i help you or what do you need. Not a good way to greet a customer. I ignored it because i was in a hurry but his rudeness continued. He got mad at me because i did not know right away some specific info on my vehicle. He then informed me that they did not do battery installs on my vehicle type, a 2018 Kia Optima. I suspect the real reason he told me this is because it was about 30 minutes until closing time and he didn't want to help me. So i said thanks for nothing and went to Auto Zone, where they couldn't have been nicer. They had me fixed up and on the road in no time. They were more than happy to take my money. Imagine that. I had never been in an O'Reilly before and you can be sure i'll never go back. This interaction took place on 6/11/26 at approximately 8:30 pm. I don't know the name of this extremely rude employee, but he may be in need of additional training.

I have personally used this location since 2007. Maybe even before that. Every person I have…read moreencountered has been friendly and helpful. I recently had a UPS debacle. But let me caveat that it wasn't the stores issue or fault. What people fail to realize is that franchise locations are merely the conduit. Once the driver picks up the packages, it is a whole different workflow chain. I understood this. I will not bore you with the details of my debacle. What is important to know is that the manager intervened to fix the problem, even though UPS corporate/customer service should've resolved this. She was patient and thoughtful in ensuring my patronage was valued. She really didn't have to do that because at the end of the day I recognize mistakes can and will happen. However it is nice to know that the don't take their customers for granted.

CLOSED for the 4th! Watch out for other holiday hours…read more While I prefer to use FedEx for my needs, this kiosk is very convenient. The staff are friendly. Literally, I am writing this review so people know there is a UPS store in the same strip mall parking lot as Target.

The store was clean and well stocked. Everything was located in its appropriate place. Benjamin,…read morethe assistant manager, was of great service, and I was truly grateful for his help. I went to fax 25 documents and it was going to cost a pretty penny. Once Benjamin, explained if I had the email address I would save a lot more money. I ended up paying less than the initial amount. Thank you so much for your great service, Benjamin!

Spacious facility, easy to navigate. Staff was responsive and helpful. Very accommodating…read more They were out of 8-1/2" x 11" lamination sheets, but Donnie offered to trim an 8-1/2 x 14 with rounded corners for no added cost. Turned out great! Thanks!!