Trey is a great customer service rep, and they repaired my brand new Dell laptop that had not…read moreworked for 9 MONTHS after I bought it!!!!!!!!

Phone screen was replaced in less than two hours. Notified…read moreme via text the minute it was ready to pick up .

This place is awesome. Owner 'Allen' was so courteous yet professional. I had a problem with the…read morescreen of my teen's iPhone 6s Plus. His diagnosis were so right and the good thing beside outclass service was the pricing, so reasonable. It will not be fair if I don't mention his assistant who was very knowledgeable and handy. Me and my daughter are impressed, happy and will definitely go back for any compu repair also recommending people to go there for Fast and great customer services and their pricing.

Great customer service at a very affordable price. I have an iPhone 6S plus that I needed to get…read morethe screen fixed so that I could trade it in for a new phone. I spoke with one of the representatives who was kind enough to make sure that they had the repair kit for my phone available, and told me while she was looking that even if it was not readily available they would go get one to make sure that they were able to perform the job for me. I really appreciate her for that. Thankfully they did have a kit that met the needs of my phone available. I asked her what the price was going to be, thinking that it would be upwards of $100. To my surprise, it was $50! I asked her what the availability to have the screen fixed was and she told me she could do it now because it would take her at most 45 minutes. I was really shocked! I have had my screen fixed before and it took 24 hours! To further my surprise it actually only ended up taking her about 30 minutes. I do not know what she did or how she did it, but the screen fixe has made my calls clearer and seems to have also made the phone function better. She was even able to tell me after she fixed it whether or not there was any water damage. Color me impressed, but you do not get great customer service like this today. Will definitely be back and recommending people to them!

Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse…read morethan before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place!

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23,…read more2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week.

I have had iffy experiences with them in the past, but went back for some reason. This time was the…read moreworst. My son had cracked his phone and then gotten it wet. They quoted me $350 to fix the front and back glass which was reasonable. I asked if if would be "like new" after that and they assured me it would be. When we got it back, the camera was messed up and the battery only lasts 30 minutes. They tell me that it's water damage and that's to be expected. I told them that they're the "experts" and they should've mentioned that possibility either before or when it was opened up, instead of telling me it would be "like new". They were rude after we discussed with them and wouldn't even give us a deal if we wanted to put in a new battery with them. They were dishonest with us up front, as we probably wouldn't have paid $350 for a repair that leaves the phone mostly useless. Now we had to pay that AND likely have to pay to replace the entire phone. Don't trust these people.

Great service very quick on services with computers iPads cell phones highly recommend tech smart…read moregreat for house calls

Great service. Owner goes above and beyond. I had my screen replaced and shortly afterwards my…read morescreen stopped working well and was giving me issues. I took my phone back and when he opened my phone he saw that soda or some liquid had spilled and was all over the inside of my phone and screen. He scrubbed and cleaned the inside of my phone and replaced the screen again for no charge. I am so grateful for this as I have been in and out of the hospital with health issues and finances have been very tight due to me missing work. Most places would have definitely charged me since issue was apparently caused by me. Thank you again! Highly recommend!!

He fixed the back glass of my phone ! It works amazing now. Thank you ! He was very nice alsoread more

Fast, courteous, and competitively priced…read more I was late in arriving at 630pm, and they fixed my shattered iPhone 6 screen in 30 minutes before closing at 7. The manager even helped me pick out a new case to (hopefully) prevent future disasters :)

Can you hear me now? Oh yes!…read more So, the first thing you need to know is that Christine is the manager and she is a WEALTH of information for all things mobile communications! I received a lot more than a price match to fix a cracked screen (IN UNDER AN HOUR!) for an iPhone 6s. Yes, A PRICE MATCH! Sorry for the shouting, a price match, people! So, we came in for a cracked screen for my daughter's phone and while we chatted, Christine cleaned my phone because I dropped it in some cake batter and it wasn't working so well. She didn't charge me for the roto-rooter. She advised us as the best products to clean your phone with and showed me how. (Pressurized air can from Office Depot) Christine also gave some great advice for money-saving options for using our phones on an international trip. The icing on the cake was that some of the accessories were half off and I got an awesome neon car charger.

I took my iPhone 14 in because it would no longer activate even using the forced start Apple…read morerecommended. Sam looked it over for me and within an hour, told me the mother boar was defective and explained it was expensive to replace but could be done. In addition he noted the screen was cracked and he comment that if I chose to replace the mother board and spend that amount of money on a repair I should consider a new screen. At that point I decided it would be better to upgrade with a new phone. I asked Sam for a recommendation for where I could purchase an iPhone outright. He asked what model I wanted and did I have a budget. A friend had a 16 Pro that I liked so I told Sam a 16 Pro. Sam got a 16 Pro at a very reasonable price, got it up and running and all within about 2 hours. Sam is the best and I love the iPhone. I highly recommend Cellairis and Sam. Thank you!

Very professional, friendly and knowledgeable. Great customer service! Sam was great. Highly…read morerecommend!

Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

This place is awesome. Wish I got the name of the professional that helped me. My grandmother…read morepulled the cord out of her remote to her lift chair. This chair is critical for her daily mobility. Someone at Batteries Plus in Woodstock recommended MarTech for micro soldering. I took the cord and remote and it was fixed in 2 hours. My understanding of micro soldering is taking a pen point sized spot on a microchip and attaching a smaller wire. This place is awesome. Great price and super fast. 3 weeks later and the remote is still working great.