Highly recommend for car batteries! Got a battery here in 2018 and again today. Workers are friendly, knowledgeable, and very quick with installation. Provided good tips to preserving the car battery while storing my car. Easy to do business with! read more

ABSOLUTELY NO CUSTOMER SATISFACTION!! Took my iPhone 7plus to them on 11/27/19 for battery replacement & cracked screen (screen cracked due to battery expansion). Total cost $200+ . Tech said everything checked out good & battery bursting had no internal effect on phone. FF to last week...I noticed a hairline crack on the right corner of the earpiece. Hadn't dropped it or been abusive with it (it was my mother's until she passed from cancer in 2018) because I keep it in pristine condition. Crack begins to spiderweb across glass before I could go back to Batteries Plus. Checked my paperwork and saw the 180 day guarantee on parts & service with the disclaimer. Returned to store this afternoon & same tech told me it wasn't covered under warranty, how does he know i didn't drop or abuse it, what can he do it's been 3 months since replaced, said the company has come down on them real hard since the first of 2020 about warranties. Told me he would talk to the store manager, went to back room (while store manager was at the front counter the whole time) came back up after a few minutes and was told no one would approve the warranty replacement. For clarification, I asked if I would have to pay another $119 on top of the $200+ I initially paid & was told 'yes if you want it repaired'. I work in management for a 40 year old entertainment company. I know that the warranty covers my situation. There was an obvious defect in the replacement glass, which could have been replaced & returned to the supplier for a return credit to Batteries Plus. Customer & Company both satisfied. If I (or any employee) ever told a customer, 'How do I know that it didn't work? How do I know that you didn't do the damage? Sorry there is nothing I can do, you just have to spend more money." it would be immediate termination. And that is for $1-$3 movie/game rentals. I will never return & will relay this unfortunate and unacceptable situation to the several hundred people that I interact with on a weekly basis. read more

Batteries Plus - Earpiece corner is where started. I guess businesses aren't interested in customer retention in the new decade. Unacceptable. - Battery Stores Near Me - East Moline, Illinois

Counter staff very rude and condescending. Prices way too high. One of the counter guys followed me into the parking lot and was yelling at me as I drove away. Apparently he was upset that I confronted his coworker about his bad attitude and decided that it was a good idea to confront me in the parking lot. This place is a disaster. read more

i took my iphone XR to get my screen replaced for $150. as soon as i got home there were issues under the screen even though i hadn't dropped or cracked it. i took it back to the shop where the female worker rudely told me i dropped and cracked it without even looking at it. upon taking the phone into her hand she realized it was a faulty screen and fixed it for free. she seemed like she was having a rough day so i brushed off her rudeness. i get home and there is the SAME issue toward the top of the screen. i call back frustrated and dave is so condescending over the phone this will be my 4th time driving over there and i'm positive they damaged my phone considering all the cracks were at the BOTTOM of my screen when i took it in in the first place. at this point i just want a refund and to take my phone elsewhere because this has been a huge waste of time and they are very mean. read more

I have taken phones in a few times and also stopped to check into a batter for a phone. Always nice and without issue. I saw someone had a negative review, I have had nothing but good experinces here. read more