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    Batteries Plus

    3.6 (5 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Batteries Plus

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    1 More Service

    Tablet support

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    7 months ago

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    2 years ago

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    Staples

    Staples

    (9 reviews)

    My fiancee went into the Cookeville Staples store to look at office chairs. She resides in…read moreCookeville. The gentlemen in the store was kind enough to assemble a returned open box chair so she could make a more informed decision. She called me later on to say she thinks she would like this chair. She said they had another one in a sealed box. Living an hour away in the Nashville area. I call the store to see if I can purchase it over the phone and have her son come by with his pickup truck to grab it and I'm told I have to purchase it online and list her son as the person picking it up. So, this is what I do. Her son arrives an hour or so later to pick it up, shows the electronic online receipt, and is told he can't have the chair because I didn't purchase it in the store. We'll have to wait until they ship one to the store. Even though there is one sitting there in a box. Poor customer service? We all think so. But, I let the corporate office in Framlingham, MA make that decision once I inform them on Monday.

    When a customer calls to inquire about laminating services, the associate should inform the…read morecustomer that they will not provide any services like laminating in the last hour of business instead of saying that they can laminate and that they are open until 6pm. I drove 45 minutes, arrived around 5:20 and was refused laminating services and was told to come back tomorrow- i highly doubt that anyone would drive 45 minutes back to that store because of the service. On your website- you should notate that services end an hour before store closes and associates should tell people when the call about specific services. Waste of Time Sent from my iPhone

    Batteries Plus - batterystores - Updated May 2026

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