I would give a zero rating if possible. They treated my mother horribly when she was suffering of…read moreliver failure due to an infected blood transfusion. When I called to complain about the horrible treatment, they fired her. I called the MS Department of health and they said they knew how horrible it is but only have one hepatologist and they didn't want to lose him. My mother died a few weeks later. I would not even take my dog to that god forsaken place and I hope they all choke. Disgusting excuses of human beings. My advice if you go- get used to being a number because they don't see you as a human being. And I hope the doctor gets exactly what he deserves in life. What goes around usually comes around and nobody can get away with acting like that for long. To hell with UMMC!!!!

Emergency room is the most unfriendly place ever. They absolutely dont care about you or your loved…read moreones. Especially the security/police! If at all possible go somewhere else...

My sweet grandson was born here and they were wonderful! What a great hospital. The nurses were…read moreattentive and kind and so inclusive of all the family members. The rooms were gorgeous with plenty of chairs and seating for family members and they were really as hands off as they could be with my son and his girlfriend and them having their baby. The cafeteria, while expensive, was really great. Hot foods, sandwiches, cold drinks, fruit, breakfast food. They had everything. There is also lots of food places very close if you don't want to eat there. Parking is plentiful, we always found a spot right near the hospital (and this place is big). Our whole family loved this place. I'm thrilled that this is where they had their baby!

I am extremely disappointed with the care I received in the Emergency Department at St. Dominic…read moreHospital. I was sent directly to the emergency room by a clinic after being told I had a corneal abrasion, a suspected corneal ulcer, and a swollen eye. The clinic was concerned enough about my condition to send me to the emergency department for further evaluation. Upon arrival, I had to wait over three hours before I was taken to the back but then placed on a gurney in the hallway and told that I would be treated there because my condition was not considered an emergency. I was especially displeased to be the only patient treated in a high-traffic hallway where people continuously passed by, stared, and went on with their day, which made me feel exposed and uncomfortable during an already painful and stressful situation. All other patients were placed in rooms while I was awaiting treatment in the hall. They had the unmitigated gall to write in a marker a room number and taped it on the wall by my gurney with my wristband informauto. taped on the wall as well. I felt degraded and uncared for at the same time. I arrived around 5:00 p.m. and waited for hours without being examined by a physician or other provider. During that time, my symptoms became progressively worse. I repeatedly informed the nursing staff that I was experiencing severe eye pain, extreme sensitivity to light, increasing swelling, and worsening symptoms. Despite expressing my concerns and fear that my vision could be affected, no one came to reassess me or explain the plan for my care. After six hours, I still had no relief from my symptoms. Eventually, I was told that there was no ophthalmologist on call. While I understand that not every hospital has an eye specialist available at all times, I expected someone to examine my eye, explain the next steps, or discuss whether a consultation or transfer to another facility was necessary. Instead, I remained in the hallway feeling overlooked, frightened, and uncertain about whether my condition was being taken seriously. The most disappointing part of my experience was not simply the wait--it was the lack of communication, compassion, and follow-up. Being left in severe pain with worsening symptoms and no meaningful updates made me feel as though my concerns did not matter. Patients deserve to be treated with dignity, kept informed about their care, and reassessed when their condition changes. when the doctor did show up, she treated me, but gave me no insight for a referral. I hope St. Dominic Hospital reviews its emergency department processes, particularly regarding communication with patients, timely reassessment of worsening conditions, and ensuring that patients understand the plan for their care when specialty services are unavailable. No patient who is worried about losing their vision should feel forgotten while waiting for treatment. I sincerely hope my experience leads to improvements so that future patients receive the attentive, compassionate, and timely care they deserve. Sincerely, Shiquita M. Williams

I chose this Hospital because of my location but after my experience with the level of care and…read moreSecurity there.. any other hospital in that area will do! On the night of 3/5/2026 and morning of 3/6/2026 I went into the emergency room with shortens of breathe due to being diagnosed with Congestive Heart Failure in 1/1/2026 and forgot my meds in Ga. The level of care was terrible ,not great, i was discharged so quickly and told by security to leave as i waited for my ride , it was 1:30 am and I could not understand how a hospital has could treat patients in this way. NEVER GO TO THIS HOSPITAL!!! WIlle Lynch Syndrome is ALIVE and WELL here!!!!

We waited for from 6 an until for surgery they had us waiting for a long time. Over 8 with a rude…read morenasty receptionist. Then the male doctor came and apologized after almost 6 hours .I think he was highly unprofessional came in the room and did not speak him or the nurse.Just to come back to say it's gonna be another 2 hours before she can have surgery so we waited look like over 8-9 hours before she even went to surgery. That is not acceptable and I think he thought that it was okay because they think they can do whatever you have options use them. They prepped her only to sit up for 11 hours waiting on surgery. And the doctor's assistant was named Caroline. She was rude unprofessional. She practically kicked me out of recovery room and gave me a green card. Didn't explain anything. People like you won't have any good luck and you have no business dealing with people with sequences or illnesses of any kind. Shame on you. Shame on this hospital. Y'all should have a better procedure than to make people wait for 11 hours for a 30-minute surgery. My daughter wasn't a priority

All of the staff were very nice. They explained everything that was going on very well.read more

Radiology is terrible. Every time I'd call I was met with huffing, puffing, and attitude. If you're…read morethat miserable to where you can't do your job then maybe you're in the wrong field. Never was called to schedule over a week of waiting and excuses. Meanwhile the other location had it done within minutes. I needed a CT over a week ago but the lack of care and urgency is disappointing and made me seek care elsewhere.

The doctors and nurses and all the staff here are really nice and treat you like a person with…read morerespect and dignity.

My son was involved in a very bad vehicle accident in West Jackson. We visited the ER at Merit…read morehealth Central. The check in was pleasant and nice. The triage nurse was very intuitive and asked very specific questions about the accident. When assigned to a room in the ER, a CNA gave us ice cream sandwiches as we waited. The CT and radiology techs who did the CT and X-rays were so nice and made him extremely comfortable. Then, the NP, Beth stitched him up with care and compassion. It was a very good experience. Love MERIT HEALTH CENTRAL. Thank you ER staff so much. You guys are the best! Can't wait until the hospital is fully like it used to be. I know it'll be of great service to the community as it's always been. Thanks for you all and all you do!

Just like other reviewers said, very rude, staff makes it obvious that they don't want me here…read more Clerk kept asking why i didn't go to a hospital closer to me.

I have been coming here for the past couple of years. The staff is friendly when I come. However,…read morewhen it comes to getting a prescription filled this is not the place to go. I have to call and call and call. I am constantly told that my case is marked as urgent even though it gets "left on my providers desk". So I have had it. This medicine is important for me to take consistently and this is a fact my provider knows. This has occurred more than once where I have to call for A WEEK OR WEEKS before anything gets done. This time I have called and been assured it would be taken care of before my doctor left on Friday ( I was worried I wouldn't get it filled over the weekend since I called everyday since Tuesday) and I called my pharmacy today and nothing. It's disappointing when your health care provider has no motivation to help you and you have to do ALL the work to make sure you have medicine you need. And it's even more disappointing when are brushed off and told all you can do is keep calling. I will be trying to find a new provider because I've had all I can take from this clinic

I am active duty military, and sometimes have difficulty getting service from civilian doctors…read morebecause of my unique situation. Since I am not currently stationed at an actual military post, they have assigned me to this doctor. I have nothing bad to say about this place. They are always polite and professional. My doctor sees me as soon as he is able and always provides me with appropriate care. Highly recommended.

The wait to get an appointment was long. They were absolutely packed so everyone was quick to rush…read moreme one way or the other. I had to fill out the same information multiple times. Worst of all is the doctor was barely with me, and didnt seem concerned with anything I came there for. I admittedly had a few concerns, and they were busy but I dont want to be ignored. These were real issues I needed treatment for! They were more concerns with the initial intake, seeing as I was a new patient, than anything I needed. And they wasted so much time asking questions about old concerns I had long since had treated! Then they had the audacity to say they wanted to schedule a new appointment 3 months from now. WHY? They did nothing that would need a follow-up. Waste of time and money, I will never be back.

A great place to work, with some of the most dedicated physicians and surgeons in the state.read more

Just noticed my review was deleted. I guess they didn't want an honest review. There is no…read moreresolution after the delivery and discharge. What can be fixed if the nurses were rude and apathetic? I can be more specific if that's what's needed. I called the number and got voicemail. In hindsight, I was told fussed at for not walking after delivery but I was in so much pain. I was in so much because I was not receiving pain medicine because I didn't know I was supposed to ask for it. I couldn't lift my right leg and needed help and only after I mentioned to one of the baby nurses did she say why that may be and confirmed I had received and injection in that leg. I was severely anemic prior to delivery so I was already weak. Was given a regular diet after a c-section (my first) so that caused more pain and problems yet just about everyone made me feel like I was the problem. No one thought to step back and say let's fix this and see what's going on? Hopefully, some changes have been made.

It might help to tell people beforehand, perhaps during the virtual tours, that expectant parents…read moreshould not bother to install their car seat because they'll have to take it in the facility with them. NO ONE told my wife and I this beforehand. My wife is only here two weeks before the expected due date due to her blood pressure. Our car seat is stuck in place inside the vehicle and isn't coming out even if Batman and Superman collaborated on it. The overall rating of this visit will depend mightily on how much help we get over the next 24-36 hours. Update: the deal with the car seat ended up not being that big a deal. That said, I'm not sure why it was made into a big deal in the first place. The bellhop-types who helped us wheel our rack of possessions to the car -- with our newborn son in his mother's arms -- were nice and cordial. Nurse Cheryl and Roshell in the nursery department were excellent with us, as was the lactation adviser whose name escapes me. They're the reasons my rating is as high as it is. The checkout process was painfully slow like it is for everyone. Sometimes you have to help folk do their jobs faster, that's all. The customer is always king, not red tape!