I chose this Hospital because of my location but after my experience with the level of care and…read moreSecurity there.. any other hospital in that area will do! On the night of 3/5/2026 and morning of 3/6/2026 I went into the emergency room with shortens of breathe due to being diagnosed with Congestive Heart Failure in 1/1/2026 and forgot my meds in Ga. The level of care was terrible ,not great, i was discharged so quickly and told by security to leave as i waited for my ride , it was 1:30 am and I could not understand how a hospital has could treat patients in this way. NEVER GO TO THIS HOSPITAL!!! WIlle Lynch Syndrome is ALIVE and WELL here!!!!

It has taken me almost 3 years to write this review. If I could give no star, I would. My feeling…read moreabout Baptist is that this hospital help facilitate in expediting the death of my mother (in conjunction with UMMC). My mother was diagnosed with cancer in 2020 and though with that diagnosis, that is not what she actually died from. To this day, I'm not sure, nor the doctors, the cause of death. Her death certificate is a speculation. She showed signs of a UTI as she would develop them periodically. I called her doctor (Dr. Sanders, whom I really liked) to test her for a UTI. After being tested, I was told that she indeed had an UTI but later was told that she did not. I asked several times if they were sure because she was displaying symptoms. A week after that, she had a throwing up spell. My mother had awaken in the middle of the night the next night and she was despondent. Called an ambulance, admitted her in emergency at Baptist. They badly bruised her arm up trying to draw blood. They finally got someone in who was supposed to be able to do so but whatever he did, caused further pain and her arm to swell up. It was discovered she had an infection due to a blockage. She was taken to have a procedure to relieve the blockage. The nurse that took her up and the doctor that performed the procedure were very kind and comforting. The nurse that took my mother for the procedure brought my mother back much sooner than stated but his demeanor was totally different. He was not the friendly comforting nurse we encountered initially and after he dropped her off, he left without a word. A team of nurses came in to transfer my mother to her bed, they asked us to step outside the room (odd) and several nurse came in rushing in and they closed the door in our faces (odd again). I asked why the door was closed like that. I was given some excuses that clearly didn't add up. After the procedure, my mother was not waking up and 3 days later, my mother still hadn't awaken. Baptist was supposed to do an MRI to see what might be going on but for some reason, they never took her to do so and I asked and everyone was like Dumb and Dumber around there. We had been spending the night with her but went home one night and got a call the next morning that things weren't looking good. We rushed down and was with her as she took her last breath. After the shock, I had huge issues obtaining my mother's medical records and I was given hell and no cooperation. I was given road blocks, excuses, different stories, different dates to come back, and straight lies as to why I was not able to obtain her medical records. And for the alleged policies stated, no one could show me in writing such policies. That experience reeked of covering up something! It was like they were delaying so the hospital had time to cover their tracks. This in conjunction with the MyChart being disabled within minutes of her death really was unsettling. Fast forward, I finally got record after keeping up a fuss. It took quite a bit even though I was her caregiver for 2 years and I was with her at every appointment, signed occasionally on her behalf. It was very painful to do but I thumbed through her records at the time to the last procedure and noted she was given Fentanyl as her anesthesia...FENTANYL!. While this may be a customary anesthesia, why on earth would Baptist give a 92 year old who was weak, ill, frail with an infection FENTANYL?!!! So I'm convinced my mother could never wake up due to the Fentanyl in her condition. Side note: prior to all of this, Baptist emergency's negligence caused my mother to fall and injure her head! The photos below shows how vibrant she was at 90 and then her decline after Baptist (and UMMC) got a hold of her. Be an advocate for your love ones, these hospitals have the propensity to lie, cover up and kill their patients...especially the elderly!

This is the single worst medical facility I have ever set foot in. DO NOT go to this hospital if…read moreyou have an emergency unless you are actively bleeding out from a gunshot wound; expect a 2+ hour wait, and they will not do anything to ease your pain nor listen to patient feedback. My partner was crying and shaking from intense stomach pains, and when we got there the triage nurse acted like my partner was exaggerating the pain without even knowing what the problem was. We sat in the waiting room and my partner would periodically go to the bathroom to vomit. After several times of doing this and about 45 minutes of waiting she began to vomit blood. She informed the nurse who shrugged her off and said they were waiting on a room. After another hour of waiting we still had not been seen and my partner was delirious from pain, lack of sleep, and dehydration. The nurses showed absolutely no concern nor sense of urgency. Stay far away from this place unless you are actively dying.

This hospital is sentimental to me, and I'm sure there are a lot more people who feel the same way…read more My grandma started her nursing career at UMMC and retired from here many years later, in her late sixties. It was a different time back then, but she forged ahead and became a great nurse due to the people she worked with who became family. But UMMC has always been number one when it came to caring for its patients, having the newest technology, the best bedside manner, and that great hospitality of asking, "How are you doing, and are you comfortable." These are questions they ask the family. So, you can imagine how wonderfully they treat their patients. When you step inside or outside Mississippi, people know about UMMC because this hospital has built a reputation for doing everything in its power to heal you and make sure you have the best doctors. As a child, when I was here for the summer visiting my grandma, she would take me to work with her for a few hours until my Uncles came to get me. I have walked these halls starting out as a child and into adulthood. So, today, I walked down memory lane again, admiring the familiarity of the rooms, hallways, and the digital clock I once stared at as I was getting a cast for my right arm or the stitches I was getting above my left eye. I kept Grandma and a host of her co-workers on their toes. But let me tell you what was really special today. Generations upon generations have followed in their parent's footsteps right here at UMMC. I was talking to my mom's doctor, and he picked up on my mom's maiden name. He smiled and said, "Your Grandma used to work here."

My son was involved in a very bad vehicle accident in West Jackson. We visited the ER at Merit…read morehealth Central. The check in was pleasant and nice. The triage nurse was very intuitive and asked very specific questions about the accident. When assigned to a room in the ER, a CNA gave us ice cream sandwiches as we waited. The CT and radiology techs who did the CT and X-rays were so nice and made him extremely comfortable. Then, the NP, Beth stitched him up with care and compassion. It was a very good experience. Love MERIT HEALTH CENTRAL. Thank you ER staff so much. You guys are the best! Can't wait until the hospital is fully like it used to be. I know it'll be of great service to the community as it's always been. Thanks for you all and all you do!

Just like other reviewers said, very rude, staff makes it obvious that they don't want me here…read more Clerk kept asking why i didn't go to a hospital closer to me.

This is my first time here with my mom. It's such a beautiful building--the architect did a great…read morejob. It's also very well laid out, with signs directing you to the right areas. As I was walking, I noticed that they treat many health conditions, like Pulmonary, heart failure, and neurology. It doesn't matter what type of care you need; the doctors here are very knowledgeable in the latest medical care and technology field.

My Dr. went from Richland to here at the WALK IN CLINIC. I followed. As much as I love my dr. I…read morethink I made a mistake. I am not a walk in, I have appointments given to me at least a Month in advance, and I still have to sit for up to 3 hours while walk ins go ahead of me. And when notified, the receptionist says,"well you're a walk in, you'll have to wait." When corrected, they get all huffy. Once, they even mixed me up and put me on 2 different Dr.lists that I wasn't supposed to be on, and drew blood work I wasn't supposed to have. Not only that, but they close at NOON on Fridays. And some of the receptionist staff are down right RUDE and KNOW IT ALL. I have thought many times about going back to the old offices and getting on with a new dr. If I have to sit for the next appointment for more than 30 minutes... I'm walking out and finding another dr. It's just not worth it.

Interminable waits. Different doc every time, so impossible to establish any kind of relationship…read more Humorless docs. Won't be going here again!

Sara is amazing. We recently relocated to Ms. And her aesthetic care is amazing. Her ability to…read moreexplain and execute exactly what I'm wanting done is above what I've experienced at other medical professionals I've dealt with here in mans yet.

This is a very nice, modern medical plaza. There's plenty of parking and each entrance has a…read morecovered drop-off area. The building is large and beautifully designed. It's open and inviting, with warm colors. You will find plenty of signs throughout with directions to the various offices.

Parking is not so great. There is a garage, but if you can't climb hills or can't walk distances,…read morethis will be a challenge for you. Accessing the clinic is confusing. There is no clear marking or signage, inside the building when you walk in on the main level, which level the walk-in clinic is on. As an FYI, it's located on the lower level. I asked someone who worked in the building, what floor the clinic was located on and they told me the fifth floor. I take the elevator to the fifth floor and sign in and the receptionist is looking perplexed. I was asked did I have an appointment. I told her no and that I was told I didn't need an appointment for the walk-in clinic. She then tells me to go down the hall, to another elevator bank, take the elevator to the lower level and that's how you access the walk in clinic. I get to the receptionist at the actual walk in clinic and she asked me did I have an appointment. I told her that I did not and that I had spoken with someone on the phone who said I didn't need an appointment for this particular location at that particular time. She then tells me because they all of a sudden got crowded, that the next available appointment was two hours after the time that I arrive and that they weren't taking walk-ins. I told her this is not information that was given to me less than 15 minutes prior to me arriving. When I looked around the waiting room, there were two other people in the waiting room. She then asks would I like to fill out my paperwork since I was already there. I told her that I would and I did. I was seen by a nurse practitioner in a decent amount of time and I didn't have to stay for two hours. Why the two stars: Because what I was told on the phone and what I was told when I arrived were two different things and it was less than 15 minutes between the two. The receptionist was not exactly the most customer friendly person in the world. Within 12 hours of me going, I developed congestion after my initial with diagnosis and was refused a prescription for Mucinex D. Due to the backwards laws of Mississippi, you have to have a doctors prescription for medicines that contain pseudoephedrine due to the math addiction problem that everyone is having. Lastly, I give Baptist credit for having a clinic that you don't need an appointment for, but I would be mindful and cautious that if they do get busy, you will need an appointment and would just go ahead and call and make one, just to cover all of your bases.

Friendly and helpful staff! They didn't offer what I was looking for, but they where so kind to…read moreassist me with information to point me in the direction that I needed. Marcella was an absolute gem! I was able to find the service that I needed because of her! Thank you so much.

My sweet grandson was born here and they were wonderful! What a great hospital. The nurses were…read moreattentive and kind and so inclusive of all the family members. The rooms were gorgeous with plenty of chairs and seating for family members and they were really as hands off as they could be with my son and his girlfriend and them having their baby. The cafeteria, while expensive, was really great. Hot foods, sandwiches, cold drinks, fruit, breakfast food. They had everything. There is also lots of food places very close if you don't want to eat there. Parking is plentiful, we always found a spot right near the hospital (and this place is big). Our whole family loved this place. I'm thrilled that this is where they had their baby!

They did a great job treating me but since being discharged they have been a nightmare. My…read moreinsurance has denied my visit because the hospital has not sent them my records after multiple requests and faxes. I even put in a request for my records and have heard nothing from them. Once this is resolved they will never see me again. I will go down the street to Baptist instead.