Dishonest,,, Scam...Stay Away..!!!
I got a quote, and told the salesman {Ed Peterson} I didn't think I could afford it because I'm retired and on a disability. He told me if I gave $1,000 that day they would hold my price for 30 days. He then told me I had 3 days to cancel. Just give him a call either way and he'll give my money back if I can't do it. I called in 2 and got his machine. I left a message I had to cancel. Never spoke again. Called 3 weeks later about my refund and was told by the secretary, too bad. I had to inform them in writing, BY MAIL. How is it even possible to get them a letter that fast.? I then talked to Ed again and he blamed me, and was mad at me for him losing the sale. He admitted he never told the company I cancelled. When I called again I got the same attitude from the secretary and then their boss.. Too bad, you're out your $1,000... I think this is a horrible business and a horrible representative for Kohler products... read more