My husband and I went with my mother in law to pick up a couch she had put a deposit on today. She…read morewas told they had one in a box so we rented a Uhaul to go get it. We arrive and are told there isn't one in a box. After going back and forth with a sales associate named Misty Shore, she smarted off to my mother and law and of course my husband stepped in. Misty stated "I apologize, but I can be rude sometimes". She then kept on and told my husband "you need to get the fu#% out of my store. I'll give you your fu#%^*+ money back!" All in front of our 5 year old child. Then a little fellow came over and slammed the sliding office door shut on us. Luckily a lady named Heather stepped in and apologized for Misty's attitude. My mother in law decided to proceed and order new in box furniture. My husband and I planned on buying new furniture from Appliance King as well, as we've heard good things about Dan the owner and all the employees. I assure you, we will spend our money elsewhere all because of one very unprofessional employee named Misty. I wouldn't recommend going until she is gone unless you want to be cussed at and told to get the F out of her store, even though it isn't her store at all.

We went and paid for 2 box springs for our grandchildren on Monday. We were told they didn't have…read morethem in stock there and they'd have to deliver Tuesday. The delivery driver called Tuesday and said he forgot to pick up the remaining box spring and if they could refund our money and we go somewhere else to find a box spring? Needless to say we called them this morning at 9. They said they would call back. They haven't! We've called them and they keep disconnecting the call. I think Fox8 should pay them a visit! Bad business!

Responds quickly, has fairly open availability, shows up on time and price is reasonable, I will…read moreuse him again

Rod Coty beats all competitors in his pricing,politness, and professionalism. I was in dire straits…read morewith my dryer and he saved me at least $100.00 dollars. For an old unit it has new life. Roy was on time and diagnosed the problem in exactly 5 minutes. Yes! "WOW!!". I highly recommend to all who want to save money and get its worth.

Bought one of the best recliner chairs on the market. Made in USA. But, if that didn't do it the…read moredelivery did. The best of the best for our delivery. Love this Company and their quality of work!!!

Worst customer service ever. They made the sale on a $1200 special order that was paid in full…read moreand couldn't be bothered to let us know why there was a delay or even return our calls. We will not support this local small business again.

I absolutely love this place! The staff is amazing and very helpful. I purchased a sofa and…read moreloveseat from here at the price was unbeatable! I will definitely been going here for more future purchases on furniture and appliances!

Over priced with flees and bugs on furniture when delivered. Please stay away or you will regret it…read moreand have your home infested.

Prices were amazing for top dollar appliances, I did have an issue with the first fridge but I was…read moreacid to trade for a fridge that cost more. But this fridge is actually doing great! I do recommend them but do test out everything in the 30 days you get!

wish I had seen the reviews before I made a purchase here. I bought a washer dryer that immediately…read morehad issues. i finally had my own repair person come look at it after my calls were ignored for over two weeks and turns out they had zip tied the cement black piece designed to stabilize the drum during the spin cycle back in place instead of actually repairing it. I will likely have to buy a whole new washer as it probably isn't even worth repairing after the block obviously broke off and caused additional damage. Definitely a shady business, they should be embarrassed.

Very pleased with the courtesy and professionalism of the tech. Nice to have a locally-owned…read morecompany like this you can trust.

Extremely satisfied with Midway Appliance. I called midmorning Weds about a frontloader LG washing…read moremachine. The phone was answered promptly and was informed that I would shortly be receiving a call from the service tech.. About 90 minutes later, Sam called and came by my house in the late afternoon. Sam was courteous and professional. He quickly identified the problem which required ordering a part. He provided an estimate for the repair and when the part would likely arrive. The part arrived late Friday and he came by 9am Saturday morning to install, put the washer back in its place, and ran it through a test mode. Worked perfectly! Total cost was $240 for part, labor, and service call. I felt that was very reasonable. I will use Midway Appliance again and will recommend them to my friends/family. I read another review that gave 1 star for a $50 charge for a service call, diagnostic, and removing the old appliance. In my opinion, that was a very reasonable charge for the provided service.

I purchased a dishwasher from Wagner Appliance Sales, and I will never go to a big-box store for…read moreappliances again! The delivery was quick and free, and they even hauled off my old machine at no extra charge. The gentlemen who delivered and installed the machine were professional, and the dishwasher was priced right and works like a dream!

1 star I genuinely…read morewant Wagner to succeed as a local business, but our experience was unacceptable. We bought a Speed Queen washer and dryer. While waiting for them, Wagner provided a loaner washer with a hole in the discharge hose, which flooded our basement. When our new washer arrived, a pipe was broken during installation, flooding the basement a second time and forcing us to shut off water to the entire house. Then our new dryer required 2-3 hour-long cycles to dry clothes. When we called, we were met with defensiveness and blame, including suggestions that our venting might be the problem. Wagner installed the vent. And the vent WAS the problem. Their hose was cramped/restricted behind the dryer. Once corrected, the dryer worked perfectly. The customer service was worse than the mistakes. We actually drove to the store because of how rude the phone interaction had become. The salesperson was so argumentative that he eventually said, "I guess I'll just stop talking until you tell me it's okay." Later the manager sent photos "for our documentation." I responded with my before photos showing Wagner's original vent installation. He asked if my husband still wanted a call; we scheduled it for the next day. He never called. Mistakes happen. Two floods and a bad vent installation are frustrating, but what earned one star was the defensiveness and lack of basic accountability afterward. I chose a local dealer because I want businesses like Wagner to exist. I hope they improve, because customer service shouldn't feel like a schoolyard fight. Sometimes "We're sorry. Let's get this fixed" is all that's needed.

Though small, the Stitchin' Magician shop in Lexington has a lot to offer quilters…read more Don is the most knowledgeable person to work on any sewing machine, be it an old antique machine or a modern computerized machine. His wife Chris is very helpful in picking out materials that go together in a quilt. If you need to get your machine serviced or repaired or are looking for material for that special quilt, grave this store a visit. You will not be disappointed. EdieEdie

Hi! I've had my 1975 Singer machine for 51 years ( I am the original owner) so I refuse to part…read more with it! I was sad when it stopped working but was determined to get it up and running again. Because of the reviews I had read on YELP, I took a chance and took my precious machine for service to THE STITCHIN MAGICIAN. I am thrilled on how well it now runs again and excited to start sewing again. Thank you, thank you Don!!!!

Friendly rep removed our gas logs and checked the natural gas line/ cutoff. He was very…read moreknowledgeable and helpful. Will use again if we need to reinstall the gas logs.

A very pleasant and friendly experience from our visit to their showroom till the job was complete.read more

This was one of the best UHaul rental experiences we have ever had! The agents were professional,…read morefriendly, and welcoming from start to finish. The equipment was in excellent condition and everything went smoothly. I highly recommend Roys Enterprise and would gladly give them 5+ stars! Excellent service and a great overall experience.

I am a repeat UHaul customer and I have had nothing but outstanding service from these guys. Very…read moredecent people to do business with.