All I can say is horrible. Don't buy one of their sofa's. They have great design but quality of…read morecushions is bad! They don't stand behind their product. I ask if they could replace cushions with higher grade( of courseI would pay) and they said no. Paid $8,000 for this sofa and they weren't even will to replace with a higher grade cushion at my expense! I'm just sick I will have to buy a new sofa and NOT Thayer Coggin!

No way to find dealers. They're not published. Anywhere. You can ask for information and sales reps…read moredon't reach out. Don't understand how they can do business like that.

I had a living room suite that i wanted reupholstered, It held great sentimental value. I was given…read morea referral to Steve Shumate, owner of Willow Creek furniture. We met and i was shown a wide array of fabric. We discussed quality of fabrics and how long each would last, we discussed his upholsterers, sewers, even how the frame will be stabilized. I learned quite a bit. He was honest in the fact that he told me unless it held sentimental value that it would be best to replace the suite. He even asked how long did i expect it to last so as to price and build accordingly. I told him i wanted his best. I was not disappointed. I could not be more satisfied

Unbelievably bad workmanship. They covered to loveseats for me. When they tried to fix their…read morehorrible work it is worse than ever!! Sick but stuck with two loveseats.

S O ........... S L O W…read more to load a truck been sitting here 3hr 30 mins So far and I guess they stopped loading to Take their lunch break also. This place is the pits. Dirt lot no restroom and just leave you waiting Believe they make springs for mattresses

Well stocked with furniture at a high end price. If you are looking for expensive unique items, you…read moremay find them here.

Very misleading information. On their website and yelp it seems to indicate that the international…read morehome furnishings center is open to the public. But when we got there we discovered that it is really only open to "the business" at the twice yearly Furniture Mart! Met another couple who had also discovered the hard way that it isn't open to the public. Please clean up descriptions etc.

It's been awhile since I've been here but I thought it was important enough to write one now. So…read morebasically, Thomasville Furniture's is from the city Thomasville, NC. This is the headquarters for the company. The thing that is special about this location is one of the few outlet stores. A lot of times, they may have furniture that was ordered and returned for various reasons. You'll find items that are about 1/5 the retail prices. Inventory will vary but if you can build a rapport with one of the associates, you could probably ask them to keep an eye on some specific pieces. The quality is top notch Thomasville but at a fraction of the cost. Unfortunately pictures are not allowed, so be prepared to buy! Shipping from NC to LA was about $1.50 a lbs.

Thomasville Furniture Industries, Inc…read more I custom ordered furniture through Thomasville of Montgomeryville, PA. This store is owned by the Thomasville Corporation in NC. 9/25/2012: I ordered one sofa, two chairs and one ottoman all in the same Grade 5 leather. My order was delayed, waiting for Thomasville to receive the leather. 4/4/2013: Six months later, the furniture was delivered. Although there are problems with each item, the worst problem is that they obviously do not match each other. The additional problems include flaws on both sofa seat cushions. The sofa back cushions are over-stuffed with fiber, and have no foam core (which adversely altered the design and support). The wing-back chairs are in Grade 3 (vs. Grade 5). They have some damage, and the seams along the sides and backs are lumpy. The ottoman does not match the chairs or the sofa, the top has an indentation, and all sides have scratches. The Design Consultant and Store Manager referred me to the Customer Service Manager. 4/19/2013: The Customer Service Manager sent a technician to examine the furniture and submit a report. (My requests for a copy of this report have been denied). At one point, he referred me to Corporate Customer Service, who in turn referred me back to the store. 5/14/2013: The Regional Manager (in reply to my email) stated that she was working with the VP and the head of the factory. She would contact me, after their evaluation, to let me know the outcome. 6/14/2013: Contrary to her 5/14 email, the Regional Manager refused to address the evaluation. Instead, she referred me back to the Customer Service Manager. Representatives of Thomasville repeatedly offered assistance, followed by a referral, which lead to another referral, and back again. Last week, Corporate Customer Service recommended that I call the President of Thomasville. I was instructed to leave her a voice mail message (as calls are always answered by a machine). I did this. I also sent her an email, and suggested that she visit my Facebook page. Today, while I continue to pursue an answer, Thomasville can follow me.