Faucet replacement parts can be very difficult to match with the originals. The staff at Vine City…read morewas extremely effective in closely examining our original part, and then coming fairly quickly to the conclusion that what they had on offer (and they had A LOT on offer) was not going to work. They did not hesitate to redirect us, and so we were served by them directly and then indirectly. Vine City Supply is just the kind of enterprise to have in a place that prizes community service!

Remarkably friendly and helpful staff. Great selection of household items. If you don't see what…read moreyou want or need on the shelves just ask them and they probably have it or can get it quickly. I'm so glad I don't have to drive to Bath or Painted Post, it's great having a hardware store right here in our little town. They even have candy!

Installed an HVAC which was reasonably priced, excellent installation and cleaned up after install…read more Personnel was very friendly, thoughtful.

Been good, real good. I look for odds and ends. The stores I visit don't carry most odd things,…read morethat is one reason why I come hear! My 45lb dog like's the very large bone's I purchase at this store Tom's Hard-on and feed JACKSON *****

I love this place. it is the perfect hometown hardware and feed store. I always check at Tom's…read morefirst when I go to purchase hardware. They aren't big, but they are incredibly friendly and always willing to help. I get all my bird feeding supplies there. I get my propane tanks filled there too. They are very community-oriented. They do trophies and screen-printing also. If you need windows or doors for a double or single-wide, they're your place. they have lots of supplies for dogs and cats, as well as farm animals. Check out Tom's first!

I D Booth Supplied a wonderful bathroom vanities are very high-quality along with fixtures. The…read morestaff is professional and polite

Good advice, full stock, great service. Been going there 25 years, always had what I needed.read more

the store is clean, well stocked, and convenient. if you go to the paint department and try to fine…read morea nice young man, with a beard I believe. listen to what he says, take notes and do the opposite of what he so strongly recommends. I went there to buy paint, knowing from experience what I wanted. he talked me into something completely different. after proper surface preparation and a lo of care to apply it peeled off in under 5 days. no worries, I went back, couldn't find him and got what I wanted. reapplied and it's lasted for a few weeks now. true, I only wasted $ 40 dollars and one of the few day of warm temperatures we had. but I learned not to trust someone who claim to know what they are doing.

I have to say that even though Janet was pulled from the back office to assist in customer service…read more She did an awesome job!

Raised prices from $325 to $375 for a ton in less than a year. That is gouging at its finest as I…read moreknow the wholesale cost.

I don't know if it's cause I'm a girl that they think I'm stupid or what, but I do know when…read moresomething has a hole in it or if it's cross threaded or not! ( I took in a old part so they could match a new one ) I was given the wrong part and was treated very poorly. I took my old part and the new part to Ace where I was treated very kindly and professional and was matched with a identical part! I asked the gentleman if I was stupid or not and asked him if it was cross threaded and he said no it has a crack in it! Needless to say I will never be back here and I found a more professional place to go! Do better

I am torn between a 3 and a 4 for this review. Wish I could give half stars. Anyway, this store…read morehas just about anything a handy man could need, but the prices are a bit higher than at mass retailer stores like Loews and Home Depot. Also the hours are a lot different than those mass retailer stores as well. But you have to remember that you are in the heart of a tiny town called Naples. So, this is what you get. Upon entry you are greeted with a large moose head hanging on the right, and the register right in front of you. There is a bright red sign that says, "Welcome to your neighborhood do it yourself center". I stood there for a bit until a man behind the counter asked if I needed help. I declined as I was snapping photos and then off to join my father-in-law pick out some nails for some flooring. A nice woman there let us open the package and test them in a transition strip to make sure they were the right size. I thought that was a nice personal touch and overall great customer service. They have a private parking lot, but you have to be careful pulling out. Traffic coming from the left can often move fast. Also, this place is next store to Joseph's Wayside Market so on weekend I suspect a lot of their customer park here.

I've been building a cabin over the course of the last few months in nearby Italy Valley. I've…read morefound the Staff at Wilcox to be very friendly and service oriented. Everyone, from Kurt, the Manager , to Morgan the delivery person, aim to please. I've struggled with coordinating the delivery times with folks from the Big Box stores but never at Wilcox. I ask them to deliver at a certain time and place and the material is always on site as requested. Kurt has been very helpful with pricing and the quality of the materials is excellent. I believe in supporting the local business establishments and sometimes that means paying a little more. But not with Wilcox, the pricing is very competitive and the service is superior, Tom Curtin