We hired Booher to remodel our master and guest bathrooms. Their staff is incredibly friendly,…read morehelpful and knowledgeable, as was/is our project manager. Their work was timely, efficient and the end renovation is superb! We'll gladly consider consulting them again for future projects. My rating for Booher is a solid 5 out of 5! Janice Canganelli

Booher remodeled a couple different areas of our house recently and we couldn't be happier! Booher…read moreis a very professional company in every manner. They did an excellent job paying attention to details and communicating with us at every step. They return calls and texts on a timely basis! In areas that needed further attention, they always made sure small details were "right." The members of their team are experienced, knowledgeable, and enthusiastic in what they do. We would recommend them in a heartbeat!

Poor quality finish. Vendor is very aware of issue as I am sure they have heard about it many…read moretimes. Tried to say it is a "desirable distinction that shows they are real wood"-I see a substandard stain job. For the record I only buy wood cabinets and have never come across a variation like this. If it is so "desirable" why wouldn't sales person warn you ahead of time about dramatic two tone.

This is an amazing showroom to order cabinets and stone countertops. The cabinets are 1/2" plywood,…read moreEuropean soft close with dovetail drawers. You can purchase in stock cabinetry and assemble yourself or have them assembled for you. There is an even wider selection to choose from if you desire specific colors. They offer a huge assortment of stone slabs that you can view in store and select a specific variation of granite, quartz or dolemite. Lauren assisted us and she's awesome; very knowledgeable and personable! The pricing is affordable and the quality is superb.

I was introduced to this company at the Dallas Home Event and was initially enthusiastic about…read moreexploring their offerings. However, my experience with the Customer Service/Sales Specialist, Nahara, left a rather unfavorable impression. When I mentioned that a contractor had completed our bathroom renovation approximately five years ago, she inquired why we didn't choose to work with the same individual or company again. Upon explaining that I wished to explore various options, she remarked, "you don't have to get defensive." I clarified that I was not being defensive, to which she responded, "...yes, you are, your tone changed." Given this rather inauspicious beginning, I decided it would be best not to prolong her visit and allowed her to continue with her day. We will be seeking services from another company, primarily due to the quality of her customer service. No consumer desires to embark on a remodeling project with someone who appears to be a "know-it-all." It is important to remember that the objective is to secure a business agreement, not to challenge the customer who is entrusting you and the company you represent with their investment.

We were genuinely excited to work with Kohler on our shower remodel, but what happened was…read morecompletely unacceptable. They called to confirm my appointment for a quote. The moment they learned my husband would not be present, they refused to come. I explained clearly that we both understand we would need to be present to sign any agreement if we chose to move forward. That did not matter to them. Refusing to provide a simple quote because my husband could not attend is not only inflexible - it feels outdated and frankly insulting. I am fully capable of discussing a remodeling project and making informed decisions about my own home. This policy cost them our business immediately. We will be taking our project --and our money - to a company that respects its customers and understands that professionalism includes flexibility and basic courtesy. Extremely disappointing experience.

ORDER# 333457 I…read moreordered a product on September 3rd, it's September 20th and I haven't received it. Terrible company, I'll never buy anything from them again. Very disappointed. So long delivery time. Where does it come from in Japan? India? If there were zero stars I would give it. Is this ridiculous to wait so long for delivery? If it doesn't arrive I'm going to cancel it and claim my money back. I made the mistake of not buying it through AMAZON! Delivery is history with AMAZON, just a waste of time with: Central Restaurant Product Company!

0 Stars, Placed an order for a Christmas present. Didn't learn that the item was out of stock until…read moreafter I contacted them to make sure order went through as I had not received an email. The web site stated it would be delivered by Dec 16th. If I had not contacted them would have been waiting for days. But they charged my credit card right away. Now have to wait for refund and no Christmas present. Maybe the website should state out of stock currently to avoid this hassle. Thank you for wrecking my wife's Christmas gift. Customer care center didn't seem to care. Offered no replacement a well. I work in the Auto Industry. If we did that we are scoundrels. Thank you for being worse than the auto industry. Merry Christmas.

Signed contract February 7, 2026 - will be able to take first shower July13, 2026. After numerous…read morerepair people, my brand new shower is ready to use. - Install was wrong from beginning to JULY. They advertise 1 day installation - that is correct if you except a shower that doesn't work property or safely. However, my shower was FINALLY installed correctly by a project repair person named ALEX. If you go with this company, only allow ALEX do your install. The doors didn't fit, magnets were missing, splatter strips were missing and floor pan was completely installed wrong. A disaster waiting to happen. ALEX fixed everything and now I have a beautiful shower. Alex is the Best.

We bought a home that had shower work done with Bath Expert and inherited the lifetime warranty. We…read morecontacted them about a potential issue with one shower. Dustin arrived after a phone call to notify me of a short delay, removed his shoes and was professional. He was direct and polite without a lot of song and dance that usually raises my suspicions. After determining that our leak was NOT coming from the work done by BE, he helped use target the source of the problem. While he was here, I was so impressed with him and the company I asked him to take measurements for possible future work. I also had a great CS experience with Kenvetta, who took my call. Particularly as a female, navigating the home repair market can be full of challenges. I appreciate that they were courteous, professional and conscientious about treating the customer, their time and property with respect. Thank you!!

Lady at the paint counter was extremely rude. Did not help me at all just laughed at my questions…read more Will never be back

My husband and I are remodeling an entire house so it's nice that ICC has so much in one place…read more The employee who answered our paint questions was so helpful in advising us on purchasing decisions. They also have the largest selection of Luxury Vinyl Plank that we've been able to find in Indianapolis (this was the sixth store we visited!).

It was a pleasure working with Genta on our kitchen cabinet quote. She's a great communicator and…read morewent above and beyond to understand our layout answer our questions thoroughly.

Genta and the crew at Indy Home Design made our recent remodel almost easy. We planned the kitchen,…read morethen ordered the cabinets, sink, hardware, flooring, even some furniture for the living room. We could have ordered our appliances if we didn't already have what we needed.

Good people!!!!. Jennifer, Bill and Chip Lee will do anything to make their customers happy..read more

Unfortunately and unnecessarily the Salesperson here was very rude to my wife in the purchase and…read moresale transaction she initiated. He was argumentative and confrontational for no reason. She was buying a washer and dryer. He had a different attitude dealing with a man. Very disrespectful and unfortunate that this kind of unprofessional conduct is tolerated here.