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    Bath & Body Works

    3.6 (8 reviews)
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    Yankee Candle - My great finds (gifts)

    Yankee Candle

    1.0(1 review)
    3.0 mi

    During a visit to the outlets on Saturday 2/22/2025 My mom, sister and myself had a bad experience…read morewhile shopping in the Yankee Candle store. We all purchased candles and during the check out process we experienced poor customer service from Betty, who later advised she was the store manager. When my mother paid for her purchase the cashier (not Betty or Paul) forgot to ring up one of my mother's items. After my mom realized her mistake, the cashier offered to ring it up in a second purchase. My mother agreed, but when she tried to pay with cash for one item she was told they are cashless. My mother was frustrated because the counter was cluttered with so much stuff that was part of the reason the item was missed and hard to see the sign stating they were cashless. My mother chose not to get the item and then took her purchases out the store very frustrated with the situation. The cashier never apologized for her mistake in not ringing up all her items. And ultimately still out the item in my moms bag. She then took it back and was honest about it being in her bag and left the store once again. My sister paid and left the store as well. When I got to the counter as I was being rung up by the other cashier, Betty began to tell Paul about the "rude customer". I stood there knowing Betty was aware we were together and did not say anything for several minutes. Then Betty made some rude comments about my mother and her clearly not seeing all their signs throughout store in front of me. I then had no choice but to speak up. I advised her it was poor customer service to talk about a customer in front of others. She looked at me and said "And! She was the rude one". I then had to explain to her that was not how customer service worked and I was offended because she was talking about my mother. She was hostile towards me and I finished my purchase and left the store. We were so distraught from how we, three paying customers were mistreated so badly for no reason. My mother went back in to speak to the manager, who happened to to be Betty herself. And request the corporate number. Betty refused to give it to her and my mother walked out. Determined to report the issue my sister went in and also requested the corporate number. Betty was rude and not willing to assist and then lied about refusing to help my mother. Paul spoke up and provided my sister the information. Betty then proceeded to be rude to my sister and when she called her out on her lies she was told she had to leave the store. We attempted to call corporate, however they were not open on Saturday. I don't think this is how Yankee candle would like to see their paying customers treated. Will never visit or recommend this store to anyone after my treatment.

    Victoria's Secret

    Victoria's Secret

    4.0(2 reviews)
    0.0 mi

    Why not be a fan of VS!!…read more I was surprised to learn VS was not located in the Williamsburg Outlets, I asked an associate in Bath and Body Works and she advised this location is about 15 minutes away from the Outlets and it's near a Movie Theater... you learn something new everyday! Well we drove about 15 minutes at the most down the main street and reached VS. While the area where VS is located is a bit confusing, a big circle or maze even, but after calling the store at 8:50 pm an associate guided us directly to the store. With about 10 minutes to shop, the store closed last Saturday at 9pm. The associates were helpful and polite even though we were last minute shoppers. The store had a lot to choose from and even had a 'sale section' - the store isn't super big as the VS located in the mall, but you could at least find an item or two. My daughter purchased some joggers for sale. Under $35. VS is located among other stores and eateries that are all within walking distance. Street parking is available. No complaints... glad we know where the store is actually located. Next time we will have no issues locating this store. Have fun and enjoy life :)

    I had no clue Victoria's Secret had a store like this which was amazing at first I thought that…read morethey still will be a bitch cheaper but it wasn't it was the same prices as the regular store it is perfectly fine I just expecting something different. To be honest I couldn't really find what I was looking for I think I would just rather shop at the store then to come here. Also I bought some cream lipsticks from here and I tried it on for the first time yesterday and I was not a fan that is really bad product and I'm kind of sad that I bought two. I really expected those products to be good and they weren't but now that I know ahead of time I just won't care anymore but all in all the store was pretty gray him I was sized for the first time in years and that's when I realize that I was wearing the wrong size bra for so many years which is great because now I know what my sizes and now I can start buying the right size. This store you have to really take your time and look through everything to find what you're really looking for it's kind of like everything is stuffed together and you have to really maneuver through everything to find exactly what it is that you're looking for where you could just ask the staff to help you look.

    HomeGoods - More items not on sale the morning after Christmas - according to management a customer must have put up Sales Sign!!!

    HomeGoods

    4.5(8 reviews)
    0.6 mi
    $$

    First thing on morning of December 26, we were greeted with signs of 50% off Christmas merchandise…read moreat the front tables at the entrance of the store. We picked 2 items and went to register - by the way there was no line as the store was empty. Cashier looks at the gift box of chocolate and other Christmas item, and states she needs the manager to approve. Manager then comes over to yell at us about customer reclamation project where he accuses every customer of moving merchandise to sales table. I'm sure everyone woke up the morning after Christmas to rush to Homegoods to move merchandise. We asked for them to call District Manager, at which point he again lectures us, but refuses to walk 25 feet to look at the sales table. In my opinion, the way he treated us is because of our race. Maybe it would be in the customers best interest to actually put clearance stickers on the clearance merchandise instead of blaming customers for them not doing their job. Incidentally, don't fall for their credit card - 34.99% interest rate is highway robbery, plus they offer no promotional financing for large purchases.

    This Homegoods is NOT at all like my Homegoods... meaning it's not as crowded with merchandise (but…read morestill well-stocked), it's not as crowded with people, and things don't (necessarily) go in the blink of an eye. I was in town on an early Friday night, and the store was EMPTY. Friday late afternoon and early evening in my store is swamped because people want to see what's new. By the end of the day Saturday, whatever you wanted Friday and didn't get is gone! I saw a cabinet on Friday that I made myself a deal with -- if I came back after work Saturday afternoon and it was still there, I'd get it. Well, it was. So I did. Yay! There was second piece that I was eyeballing... it was waiting for a customer to pick up when I got back Saturday!

    Photos
    HomeGoods - According to management on the morning of December 26, a customer must have put up sales sign as these items are not in sale!

    According to management on the morning of December 26, a customer must have put up sales sign as these items are not in sale!

    HomeGoods
    HomeGoods - Fresh Market, World Market, and Earth Fare have nothing on Home Goods when it comes to pasta and other Italian stuff.

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    Fresh Market, World Market, and Earth Fare have nothing on Home Goods when it comes to pasta and other Italian stuff.

    Bath & Body Works - cosmetics - Updated May 2026

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