We had a great date night at candle chemistry!…read more The workers are extremely helpful with providing suggestions on mixtures of scents. We made a candle and a diffuser. It is our favorite candle in our home

Candle chemistry is a place where you can not only craft your own candles, but can also make a…read moreperfume roller, aromatic mist, reed diffuser, fragrance odor, hand soap, and bottled lotion. What's amazing is that they have over 50 scents to sniff out. It takes awhile and there are a bunch of really cool and unique scents such as Fruit Loops, gun powder, marijuana, leather, pink sands, clothesline, creme brulee, fruit loops, honey crisp, and rain. The employees are helpful with suggesting combinations once you write down your favorite scents. I decided to get hand soap and the perfume roller. The scents are quite amazing but they are quite ephemeral. After reviewing everything, I realized that they lied about the prices. I got overcharged $11 so I'm pretty upset by being lied to and overcharged by a lot.

Best honey! Love that this is local and family owned don't hesitate to ask some questions about…read morewhere the honey is sourced. They know their bees!

Great shop that has all you need that's honey related. Great selection and the staff is very…read moreknowledgeable and took the time to explain the different honeys and how to use them. They also sell local "flair" items as well as other novelties. Great selection as well, and a lot to choose from. Swing by and give a local business your support. You won't be disappointed!

I walked in to get a key made. A young woman. He took my entire key set and sat I don't have to…read moretake it off the keys I had. That did not feel safe. He took my keys didn't say anything and made me another key. Didn't offer or let me pick out a key I wanted like the designs they had. It felt unreal uncomfortable and not okay.

Came in today looking for a few things to put some chairs together we purchased elsewhere because…read morethe manufacturer made a huge fail and we needed them quickly. Luckily Big K had what we were looking for and saved the day for us. Service was good and we were greeted on the way in, asked if we needed anything and thanked us for coming. Before today I had no idea this location was here. Parking lot is good size and easy in and out.

Unique store. Great savings on greeting cards for many…read moreoccasions. Fabric, household items, post office integral to store, helpful employees. Fun place to browse.

I LOVE THIS PLACE!!! Takes me back in time to the old dime stores…read more Great selection of fabric and greeting cards. This is our go to place for greeting cards, three full aisles. I thoroughly enjoyed the staff as they are always kind and helpful. And Store post office as well. Pretty much one stop shopping.

Stopped in at this location last night. This store is well organized and clean. The staff were very…read morefriendly and helpful and pointed me right to what we wanted. The variety is great and we will definitely be back.

I've visited this location several times. It's located in the Prasada Shopping Center, next to…read moreClaire's, Buckle, and Kohl's, along with many other stores and restaurants nearby. The staff is always friendly, welcoming, and helpful. The location itself is a decent size and they are usually very well staffed, which helps with service and wait times. Another plus is that there is plenty of free parking available, making it very convenient to visit. A helpful tip is to download their app and sign up for their rewards program. You can earn points for purchases and often receive coupons and special promotions.

What a gem of a place--literally and energetically! My son…read moreand I had the most beautiful experience at Merlin's Magical Place. The energy was warm and welcoming from the moment we walked in. The man who helped us (I wish I caught his name!) was so kind, patient, and deeply knowledgeable--he took the time to explain the meanings behind different tools and guided us through everything with so much heart. You can tell this place is rooted in love, healing, and intention. We left feeling lighter, more connected, and excited to return. I'm especially looking forward to coming back for an egg cleansing. Thank you for holding such a sacred and magical space!

Very knowledgeable and kind folks that run this shop. Highly recommend if you are looking for some…read moreadvice/guidance. Support local businesses:)! 999

I'm not even giving them a star. Valentines roses came from…read morea deli and were delivered 2 days early. Awful and sad.

I added two pictures for the flowers my stepmother received and the ones I order because they look…read morenothing alike. The ones that were delivered were a disappointment due to the fact that the arrangement I paid for was just so pretty. My stepmother had just lost her father and so I sent her flowers, but instead of bright and cheerful they were deep colors which I was trying to avoid since she needed something to cheer her up. It was very hard to get anyone on the phone and I had to call several times over a 4 hour period until someone answered and wasn't very friendly. I'm giving them three stars because the flowers got to her house on the same day and at least the flowers look decent. I just really wish they wouldn't false advertise with what you're purchasing online.

Employees are always nice and very helpful…read more Store is always clean and beautiful. I like everything I've purchased from this store!

Been shopping here for 20 year. Even before it became Karen's. Every time we come there is always a…read moresurprise. So many new things. There literally is something for everyone here. I am not really a big collector of anything and I am also quote the minimalist, but I love shopping here for unique gifts. Always clean and organized. Really sweet employees.

I have been looking for a florist near me and I wish I would have found one here, but instead, my…read moresearch continues. I popped in about a month ago to order an arrangement for a funeral that I was attending. I described what I wanted and was shown an arrangement in the case that was very popular for a sympathy gift. The arrangement in the case was beautiful and just what I was looking for. I paid in full and made plans to pick up the arrangement a few days later. When I picked up the arrangement later that week, I saw it and was immediately disappointed. It looked nothing like what I was shown at my last visit. I was in a rush and didn't have time to complain. I realize this is my fault and they likely would have fixed matters. Instead of a beautiful sympathy arrangement, it was now the day of the funeral and I had a vase that looked like it had one of everything in it. It didn't seem like it was worth the price I paid. Supporting small businesses is so important, but I feel like I was let down here.

More than just a florist shop! So pleasant to see there are…read morestill some of these shops around, and hopefully we can keep them by dropping in and giving them some business. It's so pleasant to walk into a shop, receive caring attention, and chat with delightful people like Janice who told me 25 yrs ago a jewelry shop was at the location and that's why they have such classy chandeliers. Pleasant service and a fun local history lesson! The window and inside displays were seasonally themed and cozy wraps, purses, greeting cards, and assorted gift items were fun to browse through.

We had such a great experience, thanks especially to Summer and Mike! When we arrived, a sign…read moreadvertised 60% off for the weekend. We asked an employee what was included and were told everything was 60% off, so we excitedly loaded up our carts. At checkout, we learned that the discount actually applied only to trees, which was understandably disappointing and meant rethinking most of our purchases. Summer and Mike went above and beyond to make sure we still felt valued and left happy. They gave us the best discount available to them, helped us load everything into the car, and even gave us some Moon Juice on the house. Although the experience started with a frustrating misunderstanding, they handled it with genuine kindness and excellent customer service. We felt very well taken care of and will definitely return!

We were very excited to purchase our two Pygmy palms. Implantation was June 3. After a few days…read morewe noticed the trunk of one of the palms was leaning very far over, and there was fibrous root material exposed above the ground. On June 6, both I and my husband (who was out of town at the time) spoke with the salesman at Moon Valley Nursery. I indicated my concern and provided him with pictures and told him one of the trunks was very wobbly and leaning at such an angle that it was almost parallel to the ground. He told me that it looked normal and they could come out and put additional mulch on it. He said the wobbliness was normal as the roots hadn't taken hold. I told him the other palm was not wobbly like that and they were planted at the same time. The other palm was doing just fine. I reiterated that it just didn't look right to me. He conferred with his supervisor and told me that his supervisor also said it was fine and looked normal. I felt reluctance on their part to come out to inspect it. There are also many palms in my neighborhood, none of which looked like this. Including my other palm. Midway into the next week my husband was in the yard and a landscaper stopped his truck and approached my husband, commenting that there was something wrong with the palm. He said he was familiar with them, having planted many, and it didn't look well. We phoned Moon Valley again and waited for a return call at which time we relayed this conversation and said someone needed to come out and take a look at the palm. This was on a Friday--nine days post-implantation. Our salesman said that a supervisor would reach out to--most likely Monday and schedule a visit. Monday came with no call. When we followed up, the story changed and we were told someone would contact us to "get us on a schedule." We were having other work done and opted to replace it the third week of June. We were given the name and number of the district manager and left a message for a callback. On June 18 (next day), he phoned us back and we shared our experience with him. He was very apologetic for the service we received and gave us the store manager's name, said he was going to note our account and take care of us. At that point, I asked for clarification on what "take care of us" meant. He said he would be having the manager refund us for the palm. On June 19, we finally got an email that we were on the schedule for someone to inspect the palm on June 25. We did not respond as we were waiting for a call from the manager and planned to address that inspection with her at that time. I followed up with the nursery on the June 22. The manager was off that day however, the man I spoke with said he would see about getting our refund processed that day. I asked for a call back to confirm it was in process. As you can probably guess, there was no call back. On the morning of the June 24, I phoned the nursery again. I asked if the manager was in. The woman who came to the phone was not the manager, and said they would provide an in-house credit. I told her that is not what the district manager told me would be happening; that I was specifically told I would get a refund for that palm. She told me that is not their store policy at which point I told her that she needed to follow up with the district manager that I spoke with, and that it was supposed to have been noted on my account that it was a refund, not a credit. I asked her to look confirm and call me back. At that point, we also left a message for the district manager to look into it on his end. No response from either the nursery or the district manager. Today, the 25th, we have texted the district manager to follow up, and phoned the nursery yet again. This time we have asked for the manager herself to phone us back. I have over 40 years in the financial and member services industry. I recognize great customer service when I receive it. There is definitely room for improvement from this company. The whole situation with the palm has caused no small amount of stress. I am hopeful that the refund will happen. I know that bad reviews travel further than good ones. If this is resolved to my satisfaction, I'm happy to edit this in the near future; for now I remain extremely disappointed and would not recommend this company.