I went into this store to potentially buy all new makeup because I was out of town with family. My…read moreboyfriend and I were profiled and when I felt it I bought a couple of items and returned what I needed. As we left the store my truck was surrounded by Spring Hill police. My boyfriend immediately taken out without cause and questioned. I was placed in the back of the cop car and I'm so grateful the gentlemen were kind. My car was searched and I was made to feel less as my history of being an ulta member was there. The staff is very incompetent and it's so sad to see this world has not overcome the generational division. My boyfriend owns multiple businesses and I am blessed to say I have a career in finance. That night was very very eye opening as a woman.

The staff are always so nice at the front and very helpful anytime I've needed help! I also love…read morehow insightful the staff are when I have questions about different brands. I have loved every brand they've recommended and they've got me hooked on Ilia's skin tint with SPF!

My partner and I are taking a road trip, so of course, my goal is to visit every Lush shop along…read morethe way. Today we visited Lush in Nashville at the Mall at Green Hills, located at 2126 Abbott Martin Rd. The team members greeted us as we walked in and were super nice, offering assistance and demos but this was a quick visit as we popped in on our way to lunch. The shop was nicely laid out with bath bombs being displayed on the wall in the back. I've only ever seen this done in shops in the UK and Ireland so that was fun! It was very spacious, well-stocked and easy to navigate.

What amazing customer service! My daughter lost her tooth in her store and they made her feel so…read morespecial , they let us try a bath bomb so we could watch it and also gave amazing recommendations, you can tell the employees love their job and made us feel so special! Thanks again !

Amazing customer service! We're in town visiting from Pittsburgh and found these soaps at the…read morefarmers market... so excited I bought 6 bars and we headed downtown for our next stop where my bag was picked up by someone in one of the restaurants/bars. I was so bummed that we squeezed in a quick stop back at the market on our way out of town to replace them. I was telling the owner what happened and how I was so excited to try them that we had to replace them that he replaced them free of charge! We were fully ready to repurchase but so grateful for such amazing customer service! I'll definitely be ordering from PA! Thank you!!!

From the owner: Lynchburg Soap Company provides small batch hand made soaps, Located in Nashville TN.read more

I had a terrible experience with their online ordering. I have a sister who is disabled and ordered…read moreto be delivered to her apartment. The carrier (FEDEX) left it in an unsecured mail room, and when i went to get it was stolen. I reached out immediatley to Buff City, said not their responsibility since it was delivered to the mail room. Would not refund or resend. Reached out to Fedex, who said could not file a claim since i wasn't the shipper. Emailed and asked to speak to someone with no response. Will never use them again for anything online or in person.

I prefer LUSH over buff city soap....but there isn't a LUSH nearby...I'm not even sure if there's…read moreone in Nashville area, but that doesn't matter because there's a scent here that I absolutely LOVE!!! It's called Sunday morning! DISCLAIMER: if you love Capri Blue Volcano, Sunday Morning is pretty much a dupe! It's amazing!!! Capri Blue Volcano is my all time favorite scent, it's what you smell in my home! But this dupe legit! I love their sugar scrub! It's super moisturizing and I don't have to apply lotion. BCS always have ongoing promotions so never pay full price for anything ;)

My friend and I had booked a candle making class for Valentine's Day Weekend (Galantine's Day for…read moreus! LOL) but we had a snafu with mother nature that made us reschedule to March 9th, 2025 for 2 pm. Neither of us had been here before but I have taken candle making classes in another state. We arrived and were able to park right in front. Jennifer, the owner immediately came downstairs (it's 2 floors) and told us to start smelling some candles to kind of get an idea fo what we wanted when we got upstairs to the workshop. The downstairs is a very cutesy, boutique style shop with of course candles, gifts, greeting cards, candle accessories, drinking glasses, sticker, you name it. Even her displays and decor was oh so cute I could not stop looking at it or complimenting her!. I kinda already knew/know what kind of scents I like but my friend took a little longer to figure it out so I of course found more things to purchase lol. Once my friend was done, we went upstairs to the workshop. Oh gosh, upstairs is just as cute if not MORE!. It had a full size kitchen, the workshop area and a middle seating area with a couch and other decor. If you want, you can bring food and drinks to the glass. Once upstairs she had a place set up for me and my friend with everything we would need to make a candle. We both decided we wanted two candles once we were there as well. You prepay for the class for 1 and we added an additional. She went thru the many scents she has to choose from and ways to layer them. She also offer different vessels if you want to upgrade from the original one you get with the glass. Prices were very, very reasonable I thought on everything, even the gift items. A bigger group of ladies came in about 30 min after us and she worked with both of us. Me and my friend ended up being there about 2 hours total, but I think normal time is about an hour. You do have to go back and get your candle once it sets or she can ship it to you. I opted to go pick ours up because I was off later in the week anyway. This is a great place to have a little fun and an amazing place if you love candles like I do. I highly recommend coming here if only for the gifts. Clean, friendly, great parking and prices on it all. Thank you Jennifer!

It's always clean, has a variety of options and is affordable, and the staff are always nice and…read morefriendly

Was in the store 3 times over 3 days and every single person I dealt with was rude and unhelpful. I…read morewill never set foot in this location again. Will drive out of my way, to Spring Hill, or shop online so I don't have to deal with these rude people ever again. Employees need a HUGE training in customer service.

Great deals during the holidays and even better after the holidays! The staff here is friendly! The…read morestore is also very clean and organized which is a plus! Definitely will be back at this location.

I use to shop here all the time, and could spend all day looking through new products and wouldn't…read moreleave without spending at least 300. Today I decided to dress down, and instead of greeting me or offering help they kept walking past me and staring me down/hovering me like I was stealing. Got my essentials and left. This was on top of them not being knowledgeable about the products I was asking.

My favorite store in Nashville, but also probably my favorite store ever!…read more This is the epitome of what I call a shoppy shop. I adore how community-minded they are- almost everything in the store is intentionally curated and locally sourced. They carry everything from greeting cards (these were some of the best I've ever seen) and stationery to home goods and apparel. There's so much life and personality inside and out! Even the smallest of details like their take on the traditional "Please don't steal" signs are fun. The owners are absolutely rad. One gal chatted with me as I poked around the store and shared so many tidbits about their products, local makers they support, and the community Thunder Moon Collective is curating. You can really tell that they are so in love with what they do. Supporting local and shopping small is so heartwarming here and everywhere.

Favorite store in Nashville, run by the sweetest owners!! Truly the cutest items, and everything in…read morethe store is carefully curated and ethically sourced. If you're looking for a small business to support, come here!!

Store has sadly closed down. This store had all the products you needed. It was black owned.read more

Great store and black owned too. Sadly, I believe Roots is now out of business/closedread more