Lovely location. I had a great time shopping here as they had full stock of selection, sweet staff, and a clean store. Very nice experience. Not to mention they always have some type of ongoing sale which always makes the trip a lot funnier! I love coming to this bath and body works and would definitely recommend. read more

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I have always had good experiences at Bath and Body Works, but today they did a great job. I had a candle that just would not stay lit, so I took it in to see what they could do. Initially at the front, the employee was very unsure about what could be done, especially as they have changed policies. I took my candle to an employee at the register and she said that I could swap it for a brand new one without any issue. It seems like a small thing, but the simple, smooth process made my day. Experiences like this keep me coming back to Bath and Body Works. read more

Came in because I needed to buy a gift set for a baby shower I was throwing. I came in and asked the ladies for help, explaining to them exactly what I needed and for what reason. Luckily there was a huge sale going on so it was easy to stay within my budget and find a great prize for the game we would be playing at the shower. Every time I've come into this location, the store is always very clean, smells amazing (as it should I mean it's Bath & Body Works, right?), everything is easy to find and everyone working is eager to help. Not only did they help decide on a great game prize, they wrapped the gift and made it look super cute and presentable! read more

Bath & Body Works - Candles! - Cosmetics & Beauty Supply Near Me - Selma, Texas

These are by far the rudest group of unsmiling women I've ever had to deal with. Very inconsiderate and act like it's a burden to sell you bath products. Even if you buy $200 worth of items they try to cram as much as they can into a small single bag, then if you ask for a bigger bag they roll their eyes and make a huge scene. I can't believe a franchise is operating this way. I won't be shopping at this location any more, the energy in the store is so negative and unhappy. read more

I am a new customer of Bath & Body works and just had the most frustrating experience. I recently bought some Christmas gift cards at The Forum location. The clerk signed me up for the rewards program. I ended up with 2 reward offers. One was for a free item- up to $16.95 value. The other was for $10 off a $30 purchase. So off I go to the store to use these rewards. "Due to computer issues, they couldn't process these rewards at their register. So they tell me to order them online(while in the store) for store pickup. Then I could use these rewards. About 45 minutes later and with the "help". - I use that term VERY loosely- of 3 sales clerks.... I leave empty handed. The website wasn't working either??? Or do they think people will just give in and full price since they are standing there already? Rip off, anyone? read more

Worst customer service ever! Clearly someone should not be checking people out. As I was checking out I was talking to my grandson and my mask happen to fall slightly below my nose but even before I had a chance to pull it back up - Cashier #3373681 rudely tells put your mask on. I was surprised by her condescending tone and made me feel like a child being scolded. There is absolutely no excuse for this type of attitude coming from a cashier. I understand with Covid everyone being cautious however a polite reminder and "please" would have been the right thing to do. To make matters worse as I'm walking out the door I see several people not wearing masks and quite a few with masks hanging down - all right in front of several sales associates and nobody telling them to put their mask back on. I even mentioned this to the lady at the door and she acted like it was no big deal. Well I will not go back there ever to shop - rude rude sales associates! read more

terrible costumer service the plp here are rude don't even bother looking up your account to try to exchange an iteam. Cooperate should do a better job at training plp for costumer service to do their job and not be rude and lazy. read more

Loved the Customer Service!!!! The attendees were there to help you with choosing a fragrance. They also made sure you knew the sales . read more

The store was clean , well laid out and the line moved quickly. Their associate Shelley was so so helpful! I just asked a question and she followed up with a couple of questions and was able to help me find exactly what I needed. A++ for easy Xmas shopping and Shelley! read more

Well done Bath and Bodyworks at this location. I was offered assistance as soon as I walked in by a gentleman named Cody. He was very friendly and was there if I needed anything. Also a huge shout out to belle. She checked me out at the register and was a huge sweetheart. The customer service here at this location is definitely a 10 out of 10. I would definitely come here to this location just to shop even if it's farther away from the nearest location to my place. read more

I just love this store. They always have such great deals. They are very clean, very on top of it when it comes to there service & helping to find what you want. read more

Came today because my mom wanted to load up on the shea creams, all priced at $3 down from regular price of $12.50! The staff was so friendly and when my mom mentioned the creams were gifts for all the females in her life, the lady gave her bags, ribbons, and greeting cards for each bottle! Very nice Bath & Body Works at Agora! read more

The Selma/Forum location is my favorite Bath and Body Works store in the San Antonio Metro area. The staff is always super friendly and helpful and the Manager, Sandra is awesome and runs a great store. The recent remodel is BEAUTIFUL and the store is always clean and organized. Kudos! read more

Love this store, everyone is so friendly and helpful! It does get really packed when there is a special events going on but other than that usually I enjoy to just shop around read more

Too pushy!! Leave me alone!! Sometimes I want help sometimes I'm fine I don't need a huge speech on ur new product line. I want to walk around in peace and smell candles and buy what I like. There is this one overly pushy lady and I usually dodge her but when she finds me or someone to talk to watch out she will talk ur head off. read more

It seems like a great store, nice and big and the people who work there were nice. I went up to the counter and asked for a specific lotion that the website was advertising and they had NONE. She did go look in the back, but I'm not sure how a store that has mainly lotions can run out of their advertised product. So I'm rating this 3 stars. I will give it another chance some other time. read more

The staff here is wonderful. I had no idea what to get my wife. They took their time and showed me many different products until I found the right one. It is nice to find a store that still cares about customer service. read more