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    Bath & Body Works

    4.6 (5 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Sally Beauty - Stay high on love vibes

    Sally Beauty

    1.0(3 reviews)
    0.2 mi

    if I could give this store zero stars I would. horrible customer service. First time I had come in…read morewas a 2/6/23 at 7:34 PM and then for my return I came in on 2/12/23 at 3:40 PM if that helps the general manager know who is rude in the store, and who it may be, they should talk to, and give lessons too!!! RUDE RUDE RUDE!!! when I had to come get products the store clerk followed me around like I was going to steal (I spent well over $100). I was told "to keep control of my children". one of my kids is autistic and only a few years old and the other one is not far behind him in age (a year apart). I had no help in the store. I kept asking her for help so I could be on my way and she ignored me the whole time. The ONLY time she helped me was when I was made a fuss at her and told her "the faster you help me the faster my kids and I leave". so I guess that was enough insensitive for her to finally help after being in there for about 45 minutes trying to shop and juggle my kids. so I came back for a return and a big girl there who is a store clerk was following me around I was going to buy to some shampoo and conditioner (but screw that). so she was being a smart ars towards me at check out ( with the manager standing right there) . I asked her "What is your problem "? she rolled her eyes and sucked her teeth and looked right the lady at the next register (the manager, and the manager did not say a word, just smirked) . I asked for the GMs InforMarion and they didn't want to give it to me. she finally told me she was the manager and I told her what had happened the time before and asked why her store clerk standing in front of me (who had the most horrible makeup on BTW) had "a nasty attitude nasty and poor customer service"? The only thing she said me "sorry you feel that way". I work in REAL customer service & the GM would have fired myself & the manager for that behavior & not apologizing & fixing the issue. If one of my employees would have done that to me and rolled their eyes infront of a customer and sucked their teeth like they're better then anyone else I would have written them up! Do yourself a favor and find another Sally's to go too. You would think with the poor selection of product ( they have nothing & it is a very small store, a lot out of stock) , they would have great customer service ‍ NOPE they do not, go somewhere reputable & if you're in hair school use your school ID somewhere else OR order straight from the company. Some places you do not need a school ID Or license & Some places you can order straight from the source as well.

    As soon as I walked in I was greeted by 2 ladies, I told them I had a question and asked what I…read morecould do to go platinum, the first thing they told me was "you're not going platinum" I said oh okay well I just need a toner, and the lady told me my hair was to damaged (she did not imply it in a nice way & her tone was rude too) she did help me pick out a toner but told me I would need 2 bottles of each the toner and developer but did not tell me the price of either product, did not tell me anything about the product, and did not ask if it was okay that I purchased the items, instead she walked to the counter and immediately scanned everything, I paid and she proceeded to tell me how damaged my hair was and how when her hair was that damaged she had to cut it and it took 2 years to grow back, it was very rude of her to say that to me. Instead she could have recommended products for me to use to help my hair. This was on november 19th at 12:20pm :))) also if you look closely to the picture of my hair in this photo taken 2 days ago you can tell it's not as damaged as she made it sound :)

    Photos
    Sally Beauty - Maybe the store clerks were mad ‍

    Maybe the store clerks were mad ‍

    Sally Beauty - My hair.

    My hair.

    Sally Beauty - Here is what the store looks like & me!

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    Here is what the store looks like & me!

    Bath & Body Works - cosmetics - Updated May 2026

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