Staff was nice and helpful but not overly on you like some stores can be. I was able to find all the things I was looking for and they had some good deals. read more

They were neither genuinely friendly nor helpful in assisting me with what I was looking for, especially considering the store was not busy and there were very few customers. The cashier wasn't even smiling and looked at me with disdain. She didn't even offer to help package the gift I was trying to put together, even though she was standing right in front of me. Instead, she just stared at me as if she had never seen an Asian woman before. I was treated with indifference at this store, unlike the store I frequently visit in Stafford. read more

I shop at Bath & Body Works frequently and spend hundreds of dollars each visit, so I always expect at least decent customer service--especially when the store isn't busy. Unfortunately, my experience today around 11:50 a.m. was very disappointing. My sister and I finished gathering the items we wanted to purchase and went to the register. We waited for at least 10 minutes with no assistance. An associate named Kylie was standing right next to us talking to another customer and looking through a drawer, but never once acknowledged us--not even a simple "Hi, I'll be right with you." She clearly saw us waiting and still made no effort to help. We eventually walked to the other side of the store to check out, and those associates kindly tried to help. They called over the microphone for someone to come to the register. Kylie responded, "I'm busy helping another customer, but I guess I'll help them," in a rude, dismissive tone. Her attitude and lack of professionalism are exactly what ruin the customer experience and damage the store's reputation. I reported the situation to the manager, who seemed surprised and only offered a quick apology. I left the store feeling shocked, hurt, and extremely disappointed. Bath & Body Works--please hire and train staff who actually value your customers. I will not be returning to this location again. read more

I usually enjoy shopping at the Bath & Body Works in Cornerstone, Daytona Beach. Most of the employees are friendly and make the experience pleasant. However, my recent visit was really disappointing. I was standing at the register waiting to check out while one of the employees, Kylie, was just a few feet away helping another customer. Instead of acknowledging me or saying she'd be with me shortly, she completely ignored that I was standing there. After waiting a bit, I walked to the registers on the other side of the store, but they told me I needed to go back to the other side. I explained that no one was available to help, so they called Kylie on the microphone. She responded that she was helping a customer but didn't mention that she had seen me waiting the entire time. When she finally came over to check me out, she seemed annoyed and uninterested in helping. She didn't even say thank you or have a nice day. For a store in such a nice area like Daytona Beach, I expected better customer service -- especially from a brand like Bath & Body Works. Hopefully, my next visit will be a better experience because this is not how paying customers should be treated. read more

Today we stopped in to take advantage of a special sale. Associate Miriam went above and beyond to answer questions, making it one of the best shopping experience we've had in a long time. The staff including management earned high marks however today's most valuable associate goes to Miriam for the exceptional effort. Keep up the great work! read more

Same products and prices as the mall. Service at this location seamed nonexistent today but I don't need any help with this brand. My wife and daughter love there products and it is more of choosing the seance they want. read more