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Cape Girardeau, MO

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Bath & Body Works

3.7 (3 reviews)
Closed • 10:00 am - 8:00 pm
Updated 2 months ago

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5 years ago

It was my first time ever going in to actually shop and Lainey had amazing customer service will definitely be back!

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10 years ago

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7 years ago

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Rural King

Rural King

1.0(2 reviews)
0.2 mi

I was looking at this weeks ad...had Bad boy mowers for sale..we purchased 60in one n had nice…read moreexperience at first! Then mower wouldnt start..fig it was battery..charged it n still fought with it to start..We took it back to Cape n low n behold it started..cant fix what not broke! They said. Back home went to unload and they left what looked like a wxpensive tool on our trailer..i cordially took it back!!! More on that later..then a hit n miss on starting on this new 60in bad boy mower! We called manufacturer he said go back to store..we ph' nice guy said Wow Really still problems!!! He said surprised it took us that long to call! We told him We used Our older GRAVELY! We stopped in to see if they could come to our place n fix it?? We told them we yhought maybe the arms where lil off? The boy in the back called MANAGER..HE CAME AT US LIKE A BULL READY TO JUMP NEGATIVE TO WHAT EVER SITUATION IT WAS!the young man that called didnt say what it was just come back there...we asked if they could come fix the mower..he said no! Well didnt set rt w hubby...wed been over n our inconvenience that they sold us a mower that wont start very often..we felt it was the arms prob. Manufacturer stated we had to take it where we bought fr..we were told only thing stores do is put the arms on n drive them off the truck!!!!! Manager said they dont do anything just drive off truck!!! Not thehre problem..A young man had already told us prior to the visit that included the manager..they put arms on n driv them off the truck! Ours were crooked! On visit i ckd other mowers on lot they all were not like ours..in conversation w managerhubby said the word dam n manager said no no no to that talk. Well we left upset naturally no help n not their problem we could bring it back n schedule appt to fix it..we had done that...they only ckd battery..nothing else cause it started for them..still on our trailer..that visit! Which comes to the expensive tool left on our trailer w the mower..that i made a trip back to deliver it..n come to find out the negative manger was only one around that area in sporting goods..that i gave it too! He said not everyone would do that! I said it was the right thing to do!!!!!!!! SORRY FOR SUCH A LONG REVIEW! HOPE IT MAKES SINCE AS WE MADE A FEW TRPIS BACK N FORTH TO CAPE GIRARDEAU MO RURAL KING.mower still not right.....* just because i saw their ad..brought this about ..hope others experience is much better than ours!!! Jean Fr Illinois

Karen the manager is super rude. She kept hanging up the phone because I kept catching her in lies…read more Both registers have "no tap" on the credit card machine but she claims she uses it daily to check out herself. When I said there was no way there's tape on it that says no tap she hung up. I called back and she pretended she couldn't hear me and hung up again. The third time she claimed that if I needed tap the cashier would have happily moved me to a different register that did take tap but he literally stood there staring at me, telling me I could "try" and refusing any other options, she claimed that's not true that I was probably the issue and hung up again. Seriously lady? The entire time we were dealing with our issue Karen was at the other register arguing with a woman who was being charged more for an item that is advertised at a lower price and Karen was refusing to lower the price because she says an employee changed the wrong sign. Unfortunately that is not how that works either Karen! Write the employee up, but that is the price shown on the shelf so the woman gets it at that price!

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Rural King
Rural King
Rural King

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Lowe's Home Improvement

Lowe's Home Improvement

1.7(13 reviews)
0.7 mi

Some of the absolute BEST customer service I have ever received! Associates were very knowledgeable…read moreabout the appliances I was asking about. Also the entire store looked fantastic, which makes me look forward to shopping there again!

Good Afternoon, Our…read moreoverall experience with Lowes today in Cape Girardeau, MO was abhorrent. Chris, the cabinet guy was extremely unpleasant to work with. The countertop guy was on lunch and we were told someone else was going to help us. In comes Chris, and right off the bat it seemed like he was annoyed at being bothered. He made us feel like complete morons the entire time and then tried gaslighting me when I took offense to the way he was treating us. I almost snapped, but I had to calm myself down. Joking is one thing, this guy was berating me with pretty demeaning comments. I get you gotta work buddy, we all do. He needs to work on his customer service skills. He was unnecessarily abrasive and snickered at the way we said the name of some countertop (like it matters, get to work chum). He snickered when he read the measurements we took of our countertops at home, as if they weren't going to come out and measure them anyways at a later point in time. My wife and I felt extremely uncomfortable the entire time we were in there and he's pretty fortunate I didn't snap on him like I was super close to doing. Chris was straight up friction and extremely unpleasant to work with. We were both in shock of how rude he was. It's one thing to have a saltine cracker (dry) sense of humor, but it's another to constantly make someone feel like they are ignorant. Put Chris in the back where other customers don't have to have unpleasant experiences with him.

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement

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Bath & Body Works - cosmetics - Updated November 2026

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