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Rural King

1.0 (2 reviews)
Closed • 7:00 am - 9:00 pm

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7 days ago

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Ask the Community - Rural King

Menard's - Well laid out.

Menard's

3.1(14 reviews)
1.0 mi
•$$

I'm a little late posting this, but I had to be sure these two folks get the recognition they…read moredeserve. First off, I love this place! Coming from Phoenix where the only game in town was Home Depot, I am happy to say they blow them away! Now, I came into the store a coupe of weeks after Christmas looking for a tree bag I saw they had on clearance. I checked the app and got the location in the store where it should be, but no matter how many times I circled the area, no dice!! That's when I grabbed Leslie for help. She looked, then got Trevor to help as well. Finally they figured out that it was actually still in the back room somewhere. So, they both went back there looking and showed up 10 minutes later with the bag. Understand that I interrupted what they were both doing. They dropped everything and took a good 30 minutes to get me the item I came in for. I have NEVER gotten that kind of customer service from The Home Depot! Yet another reason I just love this store! If Trevor and Leslie's boss reads this, give them a raise!!

We went to Menards yesterday to buy some white wood 4 x 4's, I paid for everything then went to the…read moreyard to get the lumber, could not find the number so I asked one of the associates and he pointed them out to us and then left, I went upstairs where they are kept and my son-in-law stayed by the truck so I could hand them down to him. We loaded our 12 pieces and were pulling out at the gate, when the attendant stopped us and told us we had the wrong boards, so we went back into the shed where it was, and had to wait for someone to show up, then they discovered that they had stocked the wrong items in the wrong bin, the white wood was covered up so I had to wait 30 minutes while they pulled it all out of the way, and then I had to pick my 4x4, again and hand them to my son-in-law. 2 managers stood there and watched my son-in-law unload and load the wood with no offered help. This is BS, as I have a hard time getting up and down steps and pulling stuff from overhead, and that is exactly where this was located, making it difficult to get to in the first place. I don't think that I will ever be shopping there again, as I have bad luck at this store since it opened a few years ago. Poor; Poor Management. They make everything so difficult at this store, you have to go all the way to the back of the store to order the lumber and then go all the way back to the front to pay for stuff, then go around back to pick up the stuff. Michael Bergstrom Cape Girardeau, Mo.

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Menard's - Plumbing supplies for the new office

Plumbing supplies for the new office

Menard's - Love bamboo

Love bamboo

Menard's - Way too much time in the plumbing section today.  14th day of #hustle

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Way too much time in the plumbing section today. 14th day of #hustle

Lowe's Home Improvement

Lowe's Home Improvement

1.7(13 reviews)
0.9 mi

Good Afternoon, Our…read moreoverall experience with Lowes today in Cape Girardeau, MO was abhorrent. Chris, the cabinet guy was extremely unpleasant to work with. The countertop guy was on lunch and we were told someone else was going to help us. In comes Chris, and right off the bat it seemed like he was annoyed at being bothered. He made us feel like complete morons the entire time and then tried gaslighting me when I took offense to the way he was treating us. I almost snapped, but I had to calm myself down. Joking is one thing, this guy was berating me with pretty demeaning comments. I get you gotta work buddy, we all do. He needs to work on his customer service skills. He was unnecessarily abrasive and snickered at the way we said the name of some countertop (like it matters, get to work chum). He snickered when he read the measurements we took of our countertops at home, as if they weren't going to come out and measure them anyways at a later point in time. My wife and I felt extremely uncomfortable the entire time we were in there and he's pretty fortunate I didn't snap on him like I was super close to doing. Chris was straight up friction and extremely unpleasant to work with. We were both in shock of how rude he was. It's one thing to have a saltine cracker (dry) sense of humor, but it's another to constantly make someone feel like they are ignorant. Put Chris in the back where other customers don't have to have unpleasant experiences with him.

If you're looking to do any type of remodeling, do your homework and find a reputable remodel…read morebusiness. Lowe's is not the one to pick. Their kitchen cabinet and remodel sales associates couldn't find their way out of a paper bag with both ends opened up and the sides laid open. My s-i-l had the misfortune of using Lowe's to remodel her kitchen. What a cluster f*ck. Lowe's ordered the wrong cabinets and end pieces, twice. What should've been an easy 2 to 3 week remodel job took over 9 months to complete. Once the right cabinets were installed, the installer messed up the end pieces, so new pieces were ordered. This took over 2 months because no one at Lowe's could be responsible enough to follow through on the orders. Did I mention it was a total cluster f*ck. Then, cabinets above the stove were installed wrong, so that the only way to open up one cabinet door was to open the door on the microwave above the stove top. The exposed full wall piece to close in the refrigerator was butchered by the hack installer so that it was an inch too short to fit where it was supposed to go. So, the new panel was ordered. Or was it? After patiently waiting for a month, my s-i-l found out that the part WASN'T ordered at all. She has dealt with the department managers, store managers, regional manager, and they still couldn't get their act together. But, alas, the kitchen remodel is finally completed, 10 months after signing the contract. So, if you're looking to blow some remodel money needlessly, and want to have 9 months of pain and aggravation, by all means, let Lowe's be in charge of your remodel. You were warned.

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Lowe's Home Improvement - Not flooring

Not flooring

Lowe's Home Improvement
Lowe's Home Improvement - If you have a business ask about their contractor or business accounts.

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If you have a business ask about their contractor or business accounts.

Rural King - homeandgarden - Updated May 2026

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