1. Bath & Body Works

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Burnaby, BC

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Bath & Body Works

4.3 (16 reviews)
Closed • 10:00 am - 9:00 pm
Updated 1 week ago

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Carolyn L.

My usual body lotion is from Crabtree and Evelyn because of the texture. It dries really fast with no sticky feeling or residue. But now that Crabtree and Evelyn pulled out of the market a couple of years ago (I do not online shop plus they moved the manufacturing out of the US so I am not sure if the quality remained the same), I had to look for a similar body lotion again. I always felt the regular body lotion at BBW is not as good as C&E until I tried the aromatherapy range. I like that it comes in a glass pump bottle. That makes it easier to use. The lotion itself is easy to spread and apply. The formula seems better. It is a bit quicker to absorb and not as sticky as the regular range of body lotion. So happy I gave the body lotion a try again here. The aromatherapy body lotion will be part of my staple. The only unfortunate thing is that they keep changing the scents every season. I found one (Hot Springs Spa) but it has been discontinued after 1 season. So disappointed it is gone. I hope they will bring back the series again.

C. H.

The best part of shopping here is when there is a semi-annual sale. This is when I stock up on hand soaps, and bath products. There is an endless scent selection to choose from.

Christmas!
Christine N.

If you love soap, you'll love this place. It's a germaphobe's heaven. I first discovered this place when it wasn't available in Canada. Everytime we crossed the border we would come back loaded with all the bottles of hand soap and tubes of anti-bacterial gels. It was amazing because everything smelled so yummy and delicious without that overbearing overly scented feel. Anyway, was pretty excited to discover they were coming to Canada but surprisingly, I haven't bought nearly as much stuff as I use to. Yay for my wallet. That being said, I still really like this shop. It's got an amazing selection of soaps and what nots.. in a million different scents to please every palette. It's all pretty, cute.. just perfect for generic gift giving. If I had one negative thing to say.. it would just be that I wish there was a better selection of non anti-bacterial stuff. I think we use it too much.. but that's a personal opinion isn't it and really nothing to do with the store. :)

Love this place!!! With my $10 off coupon all of this was less than $50
Anita R.

I absolutely LOVE this place!!! As a chain, I've never experienced bad customer service. Their employees are ALWAYS excited to help which isn't easy to find anymore! I went during the semi annual sale and saved a lot of money. I'm completely obsessed with their candles but they go for $24 each. Which is a bit much for 1 candle so I wait for sales and coupons! If you haven't tried their candles, you better get on it! You'll be HOOKED . I'll post a picture of all my goodies!! Oh yeah, always go online and search for a coupon! They always have the $10 off of $40.

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7 years ago

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7 months ago

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4 years ago

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5 years ago

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6 years ago

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14 years ago

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11 years ago

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15 years ago

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9 years ago

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15 years ago

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12 years ago

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13 years ago

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13 years ago

Great service and knowledgable employee every time, will continue to be a customer!

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13 years ago

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Review Highlights - Bath & Body Works

“They are always super helpful, yet honest, and knowledgeable about their products.”

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Old Faithful Shop

Old Faithful Shop

3.5(39 reviews)
10.1 km•Gastown, Downtown
•$$$

This shop is really really really cool. It is a great place to buy someone a gift. Everything here…read moreis like Japanese themed. They have a lot of stuff good for a home. This place is definitely expensive, would not recommend if you're broke, I'm not though. But yea I bought a soap shaped as a fish. I thought this was the coolest thing ever, I've never seen that before. Yea I paid $50 CAD for a soap. Yea that's absolutely ridiculous and yes you can call me stupid BUT at least it's cool though, amirite. Also, it smells good. But yea it's a gift, however I think I need to come back here and buy one for me. I think this is one of the coolest shops in gastown, this isn't a place you're going to read a review for and go, you just kinda walk into it like I did. Also, this place has really good books, I ended up buying the same book I saw here on amazon for half the price. But hey, at least I bought that fish soap.

Old Faithful is one of those shops that is merchandised so well where if you remove something off…read moreof a shelf someone else could tell exactly what you moved. I have been to the Old Faithful shop many times and it hasn't disappointed. It is very true to their theme of artisan, home-made or well-crafted-and-the-woodsy-bent items, which speaks to a particular customer. Some may love this shop and others may find it expensive and too specific to integrate into their personal style. I appreciate the care in the selection of the goods and the kindness of the employees. The first time I was in the shop (being overwhelmed by the visuals) I just bought several journals. When I got home, I realized that I wanted more and ordered them by phone because they don't use their website for special orders. They were very nice and when the package arrived, it was beautiful. Brown paper package, tied up with string... no kidding. This time I bought a huge wool blanket that I thought I could fit in my luggage (I couldn't) and it made a perfect gift. The thing about the blanket purchase was how much banter I had the the employees while I was purchasing it. While we were talking, THEY referenced that I had bought the journals the previous year. What memory. Their attention to detail gets me every time. I will always go back to Old Faithful when I am in Vancouver... whether or not I can fit what I buy into my luggage.

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Old Faithful Shop
Old Faithful Shop
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Bath & Body Works - cosmetics - Updated October 2026

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