I visited the Bath & Body Works at the Glynn Place Mall April 24, 2024. I was very pleased with both the store's appearance and the helpful and courteous staff. My boyfriend has asthma, and consequently, can't tolerate or is allergic to certain scents, and I explained this to Lisa, one of the customer service reps. I asked if there were small samples or trials that I could try, I wear hand lotion as I have dry skin, and I enjoy wearing B&BW scents, but I didn't want to buy full size items unless I knew they wouldn't trigger my BF's allergies---some scents he enjoys, but others he can't tolerate.
I told LIsa the scents I've enjoyed in the past, which are now only available online, but she showed me testers of similar scents, gave me scent cards with the names of the other scents I liked, and suggested I try the cream formula of the antibacterial and moisturizing hand sanitizer in the scents I liked. Lisa was extremely helpful, and it certainly wasn't the biggest sale of the day but I greatly appreciated LIsa's helpful, courteous and friendly attitude, so I'll be back, Bath and Body Works. Kudos for hiring such efficient and friendly staff!!! read more