I went into the store the other day to buy my wife an anniversary gift. I'm a guy, don't know much about thier products. I waited for help while the young lady working there was helping another customer. The associate working with the customer seemed to be talking to a friend not a customer. When I heard the associate talking about dinner and movie plans for later that night, I assumed at that point she wasn't helping a customer but talking with a friend. I politely asked if I could receive a little help. At that point, I was treated beyond horrible. The associate asked me if I could "see that she was dealing with something important, you will have to wait your turn". Now I have over 20 years of experience with big box retailers. I asked her for her name. She told me it's was Ally with a smart ass attitude. I asked for a phone number to complain to corporate and was told " there really isn't one and I'm the manager". I hope for future Bath & Body Works she was lying to me. I really can't see someone with absolutely horrible customer service/ people skills and just a bad attitude being a manager. Needless to say I didn't spend any money and went online to order from yankee candle. Ally, you have a job because of customers like me, maybe you should learned to be polite and humble; if that's even possible for someone like you. If you worked in any of my stores, you not last a day with your ugly, horrible, Trump like attitude. I will never spend a dime in a bath & Body Works again because of this. I will be posting this review on ever site I can, and will be informing everyone I know about this. Great work Ally / bath and body works. You lost a customer forever read more