1. Batesville Overhead Door

0

Redmond, WA

Batesville Overhead Door

5.0 (1 review)
Open • 6:00 am - 9:00 pm

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Response time

10 minutes

Response rate

100%

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3 years ago

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E.s Garage Doors

E.s Garage Doors

(259 reviews)

Downtown

I am still in shock, in the best way possible. My garage door wouldn't close on sunny days and I…read moreassumed my sensors were old and needed replacing. I replaced the sender side myself, but the receiver side had a bolt that was completely stuck. I got a quote from a handyman for $400 and a second quote from a garage repair service for $350. I was hesitant to commit to either. Then Guy told me it was an easy fix, a five minute job, and he would do it free of charge. Just for the positive brand awareness. I honestly could not believe it. He said he would be at my house within an hour. Every word was true. He arrived in less than an hour, ready to work. What I have to share is that the job was far from simple. The nut was corroded and fused to the bolt. We tried impact drivers. We etched grooves for flathead and Phillips screwdrivers to get more torque. Nothing worked. Guy ended up removing the entire railing and used a Dremel to cut the bolt out. Sparks were literally flying as we cut through metal together. After getting everything cleared, Guy had a brilliant idea. He reversed the position of the sender and receiver so the signal unit would no longer sit at the angle of the sun and distort the signal. He swapped the units, reinstalled every component, and tested everything until it all worked perfectly. What was supposed to be a five minute job turned into over an hour of dedicated, problem solving work. Through all of it, Guy never once mentioned payment. He would not accept a single dollar from me. In a world where it is easy to feel skeptical, Guy reminded me that honest, sincere, and genuinely skilled people still exist. His integrity, his expertise, and his generosity left a lasting impression on me and my family. I will be referring his company to every single person in my network. Thank you, Guy. Truly and sincerely, thank you.

After sending specs and a pic of the door, requesting a spring replacement, an appointment was made…read moreand I put other offers on hold. When tech arrived he said they didn't work on these old doors anymore and just replace them. Waste of my time and his. Update: The type of door (tilt-up) and the requested service (spring repair/replacement) were in the original request for quotes. Two other firms responded saying that they didn't work on those doors/didn't have parts to fix them. You didn't, so I assumed you were coming to estimate the cost of repair to a tilt-up door. I provided the picture later, yes, but only as supplemental info. The type of door and requested service was in the yelp request.

Garage Door Specialists - garage door

Garage Door Specialists

(1 review)

If you are looking for a honest company, great service and good prices I would highly recommend you…read moreto contact Bob. Bob and Jan are great down to earth people that truly care. I told Bob what I was looking for and he did the rest. When I got home from work the day of the installation it was amazing. There was no sign that anyone was ever there except the beautiful door that was put in. You won't regret using this company.

From the owner: At Garage Door Specialists, we provide expert garage door services designed to meet the needs of…read moreboth residential and commercial customers. Whether you need a brand-new garage door installation, spring replacement, opener repair, or routine maintenance, our skilled technicians are equipped to handle the job quickly and efficiently. We work with all major garage door brands and models, ensuring top-notch results every time. We pride ourselves on same-day service, honest pricing, and dependable workmanship. From fixing noisy or stuck doors to replacing worn-out components, our team delivers lasting solutions you can trust. We understand how important a functioning garage door is to your safety and convenience—and we’re committed to getting it right the first time. What sets Garage Door Specialists apart is our dedication to quality and customer satisfaction. We treat your home or business with care and respect, ensuring a smooth and stress-free experience from start to finish. Trust us to keep your garage door operating at its best.

Ric's Garage Door & Opener Service - Broken Garage Door leaving house unsecured overnight after Ric's appointment cancellation.

Ric's Garage Door & Opener Service

(49 reviews)

We relied on Ric's for our garage door needs for over two decades, including a more recent…read moreinstallation of a new motor and opener with a service warranty. However, since its acquisition by a national garage service consolidator over a year ago, the company's local reputation is not more and has been replaced with a headless big company approach 1. Lack of Consistency: Calling in for appointments is frustrating as we were met with different representatives each time, often representing different companies altogether. This led to even more confusion and misinformation regarding our warranty coverage 2. Loss of Service History: Despite claiming to access our service history, the company seemed unable to retrieve records predating the acquisition, making it challenging to address warranty issues 3. Inconvenient Appointment Slots: Appointments are scheduled in inconvenient four-hour blocks, with cancellations and rescheduling common occurrences, causing further inconvenience 4. Difficulty in Escalation: Escalating warranty issues is met with roadblocks, with technicians lacking authority to make decisions independently and a call center manager acting as a decision maker 5. Decline in Local Service: With the loss of local ownership, the company's service experience has deteriorated, resulting in a frustrating customer experience A transparent approach from the company, acknowledging the change in ownership and warranty policies upfront, would have saved us considerable time and frustration. Instead, we were left feeling like new customers with little regard for our longstanding relationship with Ric's. I was told repeatedly by the call manager, we only purchased the phone numbers from the business; not the contracts, liabilities, and warrantees associated with the customers. In the M&A business, this is a kiss of death for anything the previous company built, as they are now just operating the old phone lines and are not the same company in any way.

We had a tensioner/spring issue causing our door to get stuck open position and scheduled this…read moremorning to have them come out. The dispatcher reaffirmed they would be out from 11am to 2pm and I confirmed I would be waiting all day. About 15 minutes before 2 pm I get a call from a random 1-800 number and upon returning their call they tell me they've cancelled my appointment for not calling back "fast enough" after waiting all day for a no-show. Then tell me I'll have to leave my garage door unsecured overnight as they won't be able to come until the next day. The excuse used by them was that they've had multiple people quit lately. I sure hope they don't treat their employees the way they left us hanging. I can't attest for their value, only my wasted time. Update: after leaving negative reviews I get a call from them saying they've suddenly have time for me today and I just don't feel comfortable getting a quote from them now. I appreciate the attempt, but you shouldn't have to leave negative feedback for them to care about customers.

Precision Garage Door Service

Precision Garage Door Service

(161 reviews)

Roosevelt

We discovered that one of the springs on our garage door had snapped. Nothing like the feeling you…read moreget when you press the garage remote and your door opens a couple inches and then immediately goes back down. Yikes!!!! So, we gave Precision Garage Door a call and they were able to send someone out that day. As a matter-of-fact within 30 minutes! The technician, Justin, arrived and after discussing his process with us went about expecting the damaged spring and our garage door set up. After about 15 minutes, he provided us with different options to repair the damage and keep our door operating in tip top shape. We opted to replace both springs with a heavy duty, high-cycle spring. Thank you Justin for being very knowledgeable, efficient, and offering great customer service. We made the repair call prepared to replace only the damaged spring but we are glad that we reconsidered and replace both!

This review is directed primarily to the makers of LiftMaster, the commercial garage-door opener…read morebrand and manufacturer, although I encourage anyone considering a LiftMaster product or installer to read it. I have owned the original LiftMaster garage-door opener in my home since 1998. For nearly 30 years, that opener was an outstanding product--reliable, durable, and virtually flawless. It reminded me of the old AT&T telephones: built like a tank, simple, dependable, and seemingly impossible to destroy. You could drop one repeatedly and it would keep working. That kind of reliability is exactly why, when it finally came time to replace it, I wanted another LiftMaster. Unfortunately, my experience with the company that installs LiftMaster products in my area has been extremely disappointing. The pricing is excessive, and the business model appears to be heavily focused on maximizing profit rather than providing customers with fair value. Before hiring any installer, I strongly recommend doing your homework, reading the reviews, and--most importantly--getting multiple quotes. I made the mistake of assuming that staying with the same manufacturer would also mean receiving the same level of quality and integrity in the installation process. That assumption cost me. The service experience was mechanical, impersonal, and, in my opinion, far too focused on what could be charged rather than what was actually reasonable for the customer. There are undoubtedly local companies capable of providing the same service for far less money, so do not make the mistake I made of assuming that the first company representing the brand is necessarily your best option. To be fair, this review is not directed at the technicians who come to the home. My criticism is directed at the company itself, its pricing practices, its business model, and the way it chooses to treat its customers. LiftMaster built a reputation over decades by producing dependable products. My original opener is proof of that. What concerns me is that a company representing that brand can deliver such a disappointing customer experience and potentially damage the reputation that LiftMaster worked so hard to establish. LiftMaster: you have a great product. Be much more careful about who represents your brand. And to anyone considering an installation: get several quotes, read the reviews, and do not assume that the company associated with the LiftMaster name is automatically the best or most reasonably priced choice. I would give the installation company zero stars if that were an option. Unfortunately, review systems often require you to give at least one star--even when the experience does not deserve it.

Advantage Garage Doors - garage door

Advantage Garage Doors

(1 review)

I found Advantage Door through Home Advisors. Called me back within 10 minutes. Jason arrived the…read morenext morning on time. Provided an estimate, AND!!!! repaired my current door so I could use my garage, while the new door was being ordered. (no money exchanged hands). Two weeks later as promised, Jason called to schedule the installation of the new door. Arrived on time the following morning. Installed the new door and all new hardware, reframed the opening to bring it up to code, (I live on beach side), and took care of the permit. Great job, great price, on time, dependable. A real professional.

From the owner: At Advantage Garage Doors, we specialize in providing fast, reliable, and high-quality garage door…read moreservices for both residential and commercial customers. From new garage door installations and opener replacements to broken spring repairs and routine maintenance, our skilled technicians are trained to handle it all with precision and care. We service all major garage door and opener brands, offering customized solutions that fit your needs, style, and budget. Whether your garage door is stuck, noisy, off-track, or completely non-functional, we deliver prompt diagnostics and long-lasting repairs—often with same-day service. What sets Advantage Garage Doors apart is our commitment to honest service, fair pricing, and exceptional craftsmanship. We take pride in doing the job right the first time and treating every customer like family. No matter the size or complexity of the job, you can count on us to provide dependable, professional service from start to finish. Let Advantage Garage Doors be your trusted partner in garage door solutions.

Batesville Overhead Door - garage_door_services - Updated October 2026

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