He gave me a quote to work on 17 teeth for $11,744. I went for a second and then a third opinion…read more I had ZERO cavities and needed none of the work he told me I needed. Before you have him do any work get a second opinion!

Moved to the area not long ago and was led to believe that this office handles people with dental…read moreanxiety well. I have a very bad history with dentists, and they do make me anxious. First handful of appointments went fine, most probably due to the medication that they can liberally dispense. Recently, however, while in for crown placement I had a mold taken to replace a nightguard. The mold was taken, and I came back two weeks later to get it and was dismayed to find it was a big clunky nightguard not at all like the one my former dentist had made and not one I could sleep with. I honestly didn't know this kind was still made. I informed Dr. Miller that I had tried those in the past and could never sleep with them in and didn't think it'd work. He left to talk to the office manager, his wife, and I was left waiting so long (was supposed to be a quick visit and I was way over time too) I didn't know what was going on, so I left the room to head to the front. The office manager, Nici met me there and I showed her a picture of the nightguard I had thought I would be getting, she said she would call my former office. I said okay, that'd be great and they'll know me. She gave me a very snarky "Oh, I'll bet they do" comment. I later sent the office a text expressing my frustration with how rude and unprofessional that comment was when I meant that I had been going to my former office for nearly twenty years and the staff bought me baby gifts! I have a very good relationship with everyone there. No one responded to my text and my husband was later given a vague "sometimes words have different meanings" statement. She also admitted that they keep show nightguards in the office and that it could have been avoided if one was shown to me. When I went back to pick up the new nightguard I was told that it was not the dentist's fault that the nightguard didn't work (agreed - it was honest miscommunication on all fronts) and that I had caused too much stress on the dentist (cited lack of sleep and trying to find a new solution as the stress) and that they could no longer see me as a patient as a result. So, an honest misunderstanding with no heated exchanges or crazy demands (simply stating I knew this type of nightguard didn't work for me) resulted in me getting kicked out. In fact, the office manager was the one who was rude to me! It was embarrassing to have all the front staff know when I left too, and this was the second time that had happened. Another time I gave personal medical information because it might have relevance for treatment and as I left it seemed everyone made comments. YIKES! Now, the place is clean, and they can get work done so if you are north of Spokane that's nice. But honestly, the unprofessionalism was shocking. I'm not sure how they can say they deal well with anxious people and then completely lose it over a simple miscommunication. Later my husband went back, and Dr. Miller started making bizarre claims about me not being ''normal'' and a whole bunch of other weird stuff that was according to him almost nonsensical. Also.. if you aren't easy then you're a problem apparently. If you go - just don't piss off the office manager!

I went to Dr. Cox to have a molar removed. I was nervous about it because I had already been to one…read moredentist who couldn't get the tooth numb enough to do anything with it. But Dr. Cox really knew his stuff and had me completely numb in under 10 mins. He's so gentle that I didn't even feel the needle go in when he injected the lidocaine! I highly recommend Dr. Paul Cox, DDS. He very good!

From the owner: Old School Care, Quality, and Fees in a relaxed setting.read more

This is the worst dental practice. I spent 25+years working in dentistry first as an assistant…read moreand finished working as a manager. They don't care about their patients! I have many medical issues and after the extractions no one called to check on me. I also question Dr Freuen's surgical prowess. My mouth felt like soft ragged tissue. I have had teeth extracted and seen many teeth extracted and have never witnessed tissue looking like this. If you have to go to the practice see a different doctor

I had a difficult surgery that Dr. Houck and his superb team were able to handle with great skill…read moreand care. Over the course of the last year, they have been thoughtful and accommodating and I am grateful that they were able to handle my surgery and made me feel relief that I was in such good hands. Barbara R.

I recently switched my dental care to Dr. Eliassen after receiving a stellar referral and I'm so…read moreglad I did! While my previous dentist was fine, I started feeling uneasy about the amount of work being recommended (fillings, crowns, etc.) that didn't seem urgent. I wanted a second opinion, and I'm grateful I found this office! The dental office atmosphere felt warm and welcoming--not cold or sterile like many dental offices. The entire staff was friendly and genuinely kind. Tammy helped get me set up as a new patient and was amazing. She made me feel very comfortable during my perio charting, which not all offices do. As someone with some gum recession, I really appreciated that they take this seriously and track it closely. Dr. Eliassen was so wonderful. She was thorough, patient, and generous with her time. She walked me through my x-rays, explained everything clearly, and even fixed an enamel chip I had (which fixed the cold sensitivity that I was experiencing). Overall, I had an excellent experience and for the first time in a while I'm actually looking forward to my next dental appointment. Highly recommend Dr. Eliassen and her amazing team!

19 June 2023 Over…read morethe past many years, I have had my teeth cared for by the experts at Integrated Dental Arts, PLLC - Katherine M Hakes DDS, Jaclyn M Eliassen DDS, James A Garduno DMD. Every single time I have been there, I felt that each one in the office cared for my dental health and wanted to provide the best services possible. In my opinion, they have exceeded my expectations especially when compared to the other dentists I used to go to until Integrated Dental Arts opened their doors around 1991. This latest yearly examination was, in many ways, more efficient due to the continued expertise of the staff from the front desk to the assistants for Dr. Hakes and Samantha, who did the scheduling for my next visit. All of them were not only efficiently performing their duties but were exceedingly professional in doing so. I cannot envision going anywhere else for my dental health needs.

So, I was in an accident in September of this year. It broke the right side of my face pretty…read morebadly. I am so grateful for Dr. McLelland. He worked on me on a Saturday and at this time I didn't know how bad it was. He put me back together awesome. The lady at the front desk Halle was friendly and attentive to my questions and making sure I had the appointments that lined with my schedule. the staff that I got to meet and interact with made me feel confirmable during my healing and checkups, thanks to Daisy, Briget, Shawnee, and Staci, to all the ones that I might have missed. Thank You and I definitely would not want someone else to work on my face other than this office.

Kaitlyn was amazing she got me in quick for a dental emergency, she was the only person who took…read morethe time to make sure I was taken care of quickly. All other offices wanted weeks,money and hoops for me to jump through. I highly recommend this office. Kaitlyn is passionate about her job and the Dr she works for. It was refreshing to work with someone who cared and was resourceful. Will post again after surgery.​

My son had his wisdom teeth taken out by Dr. Cullum. My husband and I really appreciated how…read morethorough he was explaining the process, and answering our questions. He and his staff are very professional, attentive and friendly, I would highly recommend Dr. Cullum and his staff to any of my family or friends for oral surgery work.

Dr. Cullum and all of his staff from the front desk to recovery were wonderful. They were…read morefriendly, accommodating and very efficient. I highly recommend.

My husband and I are both returning patients after recently moving back to Cheney after a number of…read moreyears away. We have never had anything but years of excellent care at Cheney Dental, then and now, which is why it was the obvious choice for us to start coming here again. Large, clean office, great staff and dentists, and easy scheduling. We also appreciate the appointment reminders.

Dr Martinssen and his staff are exceptional. I'm a nervous…read moreNellie when it comes to dental work. I have very sensitive teeth too. Each person treats me with kid gloves, yet, manages to get the job done well. I've been going there about 3 years now, ever since I move East from Seattle. Dr. Martinssen has done repair of fillings and cleanings. The Front office staff is friendly and very helpful. Dr M even brought in other well qualified and competent dentists when he was out in an emergency. I really appreciated that so I didn't have the burden of looking elsewhere. I highly recommend this practice!