We brought in our mower that was 2 months out of warranty. It wouldn't start (it had a guaranteed…read moreto start system). We were told the carburetor was clogged. We paid for the repair and tune up, and when we got it back, it was extremely loud, apparently, during the repair he had punctured the muffler. I asked if he would fix it, but he wanted to charge extra to fix the muffler. This was just a month outside of the warranty, and with it. Still being a pretty new lawnmower we were expecting it to be back to new condition after repair Over the summer, it continued to struggle to start, but it would start. Now about six months after the repair, it's not starting, the muffler is still loud and shot, and it almost feels like more damage was done to the lawnmower than was repaired. It looks like we need to pay to get it fixed again, but at this point, we're wondering if we should just buy a new one because of all of the extra damage. Even with the noise canceling headphones the damaged muffler is so loud that it makes it hard to mow having autism spectrum disorder. A part of me has wondered if I even got the right lawn mower back. I'm pretty sure I did, but there were new issues after the repair that didn't exist before.

My walk behind lawn mower had stopped working, and wouldn't start, no matter what I did. I saw…read moregreat reviews for Neighborhood Lawnmower Repair and decided to give them a try. I made the 30 minute drive with my mower to the repair shop. The man I dropped off the lawnmower to was friendly, knowledgeable, and provided me a time frame of at least 3 weeks, which was perfectly understandable. He gave me an estimate of $127-187, mainly from the tune up. He said he would contact me before he added on any parts, which would raise the price. 30 days had passed, and I had left a few messages with him (about day 26-30). Unfortunately, I did not receive a return call. Day 40 arrived and I was getting worried because I could not reach someone at Neighborhood Lawnmower Repair. By this time, I had payed a business to service our lawn about 3-4 times. I called the repair shop and finally received a call back. I was told the mower had received a tune-up and a new carburetor. I did not receive a call about the added part, which would have helped in deciding whether to keep the mower or not. I stopped by to get the mower, and when he tested it, it did work. He apologized, I accepted and left. Although I disliked wasting time and fuel, I also realized he could have just let me leave with a non-functioning lawn mower. The next week, he told me what he did to get it running again, and it would be ready for pick up. I returned and he started up the mower for me. It worked, sounded good and was ready for mowing. That's when I received the hardest hit...$222 and change. That was a HUGE hit, especially when I wasn't informed it would be that high. I payed, took my mower and went on my way. I had did the math: The repair's total was $222 + $180 for lawn service, which equals $402...the price of a good electric mower. The good: Neighborhood Lawn Care knows how to repair, tune-up and recommend lawn mowers. They are an honest company, when it comes to releasing a working/repaired mower. They could have let me leave with a non working mower the first time, but didn't. The bad: Neighborhood Lawn Care suffers from poor communication with customers regarding almost every step of the process. I understand business can be overwhelming, especially when there is a lot to work on. However, good communication will keep people coming back. I didn't know what was going on with my mower for 40 days -- no call and couldn't reach anyone. I was told one price as a variable estimate, only to have a sizably large price increase. When I asked for a possible discount for the non-communication, wasted trip, extremely long wait and sticker shock, I was told that was a discounted price. If you have the time to wait over a month with no communication and the large amount of money to spend on your mower, this is the place for you. They do know how to fix mowers. However, (for me), this just wasn't worth the wasted time, fuel and money.

Super helpful and very professional. Have not purchased anything there yet, but their prices seem…read moreto be great. I just had my mower blades sharpened, but they were as sharp as I ever remember them.

I've used Bramble since the days of Madisonville(bramble whetzel) almost 60plus years, I've bought…read moreMowers, chain saws, weed eaters, gas and battery all was great, service exceptional, Highly HIGHLY recommend I had a chain saw stolen years ago and they had the serial number years later, cannot thank them for great service and quality. Just bought a new mower, wife wanted a ex-mark so I bought it and when I went to pick it up, changed my mind, wanted to save a few extra dollars, they changed without a word, now i have a Scag, great machine, cheaper.

Fixed my snow blower 5 minute repair. Didn't even have to unload it. Highly recommend. Thanks John.read more

I asked to leave my mower for repair while I was gone for 2 weeks. I was told that they could not…read morekeep it that long. I said that if I waited until I got back, the season would be upon us, they would be busy, I would have a long wait, and the lawn would be out of control. They refused. We I got back I called and was told there would be a 2 week delay as they were busy. Surprise, surprise. They could keep my mower for 2 weeks when they were busy and it was waiting to be repaired, but not 2 weeks when they were not busy and a portion of that time was after the repair. It would have been a good thing for Them and Me if they had repaired my mower in my absence, before the busy season.

very helpful. picked up my generator as I don't have a truck. had it repaired…read more in less than a day ! brought it back and started it with one pull. young guy just starting his business. will use him again if needed.

We took our push mower to be serviced - oil change, blade sharpened, fuse replaced...... they did…read morea great job and were super friendly! We will stick with them!

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

What a GREAT prompt service call. In no time he was telling me my dryer was fixable. Highly…read morerecommend,!!

If I could give Paul six stars I would! He removed the lawn tractor deck and discovered the frame…read morewas bent and cracked. Other dealers would have ignored this or declared it nonrepairable. Paul expertly solved the problem by straightening the frame and skillfully welding on a strengthening plate. He also saw the front left wheel bushing was falling off, so he repaired that. Those were in addition to changing oil, oil & air filters, spark plugs, and other items, at a good price and within a week. Paul's Outdoor Power Equipment has earned a lifetime customer - Thank You, Paul!

This has been a HORRIBLE experience all around. Not sure who is running this place or if anyone is…read morerunning this place. I had my mower picked up mid June for service. I knew it was bad but didn't know how bad. I received a phone call that they had picked up my mower AND my weedeater. Never authorized them to take the weedeater, told them to go ahead and service it, why not. I received a phone over a WEEK later finally telling me what was wrong with the mower. Engine wasn't running right. Needs a new (used) engine. Fine. Just under $1200 was what we were told. 2 weeks go by NO COMMUNICATION. I call them. They tell me they are waiting on a part from eBay, fine. They FINALLY call me a week later. New bill, $1400 before taxes!!! What?! How'd we jump $200 dollars and WHO authorized the additional cost? They "graciously" took the price down to $1,387 with tax. Fine. When can you deliver? Next week. Fine. A week goes by SILENCE! I call back this past Tuesday, I was told delivery that day or Wednesday. Thursday my wife calls. No answer and the machine says DON'T LEAVE A MESSAGE! I call today. The lady who answered told me Paul called me! Nope. No calls. No texts. NOTHING. She reiterates HE DID CALL. No ma'am, he didn't. I tell her exactly what I was told and she proceeds to say "well, I don't know the conversation ". I just told you the conversation!!! She then proceeds to tell me that if I want to come get it that she will "refund" half the pickup and delivery. IF I HAD A WAY TO DO THAT, DON'T YOU THINK I WOULD?! She proceeded to argue with me for a solid 5 minutes after leaving me on hold for 10 mins! No apology, just excuses. I told her I would be leaving a review and she rebuttals "we will leave one too". I will never use this company again. I will go back to using BOONE's outdoor equipment on Diamond Mill, and I would suggest you do too! I left there because of the wait times. I don't think I EVER waited nearly 6 weeks! What a disaster. Today is 7/27/2024. I will add to this post with an update. As a side note: we have 4 acres and it has cost $250 each week to get the lawn mowed. If you want to use Boone's power equipment give them a call at 937-854-2396

Luke came over twice- just fixed my husbands mower - great pricing, very fast service and…read moreprofessional- support your small local business - this guys the real deal ya'll - thank you Luke

Luke was prompt and did a fantastic job! i will use again and refer all my friends- thanks Luke!read more

Just returned from the West Chester store, I got a text yesterday telling me a part I had ordered…read morehad arrived. The part was supposed to arrive last Friday, this is Weds. Turns out the part has not arrived. No apology, just rudeness. The part was an air filter for a $1500 mower I bought from them 2 years ago, I've spent thousands at this place I'll never go back.

I stared using this guys the last 4 months on parts for pressure washer/ wood chipper lawn mower…read moreand saws. They have great prices and very friendly. Hell if you have the part number for what you are look for they treat you like family! Was just in again and had them try to tune my chainsaw with new carb. I replaced it and purchased part on Amazon but still could not tune it correctly. They tried and was unable to tune carb so they said no charge. They also gave me info on what they think was wrong and why couldn't be done. So since they know more I was given a price of 80 bucks to repair. I gave the ok and chainsaw works. They are trust worthy and know there stuff from all brands. Will recommend them to anyone who needs a repair done or parts on lawn equipment.

Hands down the ABSOLUTE BEST service around. WHOA!! Everyone at this establishment is awesome! The…read moreladies who work the front counter and help everyone amazing. The mechanics AMAZING. This place is hitting on ALL CYLINDERS and I'm blown away by the help this shop shown me!! I will never take my things elsewhere. My Loyalty has certainly been earned and rightfully so!! Take your business here!

If you want to support a local, excellent business, I suggest Mobil Mowers. The service is…read morefriendly and they always go out of their way to help. They are well stocked with parts, Husqvarna and Dixie Chopper are the two big items, but they also have a wide array of other products and accessories. I've been going there for years, and I just purchased a big Dixie Chopper 60", and am very pleased.